How do I set up call forwarding on my device?

You can use your device to automatically forward incoming calls in certain circumstances.

Note that some networks do not allow call forwarding on some devices. If you do not see the options below or they are greyed out, we recommend checking with your network as to whether they offer this service

Follow the below steps to set up call forwarding:

 

1 From the home screen, choose Apps

 

How do I set up call forwarding on my device? 


2 Choose Phone

 

How do I set up call forwarding on my device? 


3 Choose More (on some devices, this will appear as three dots)

 

How do I set up call forwarding on my device? 


4 Choose Settings

 

How do I set up call forwarding on my device? 

5 Choose Call (this will not appear on all devices. If you do not see this screen, skip to step 6)

 

How do I set up call forwarding on my device? 


6 Choose More settings. You may need to scroll down a bit.

 

How do I set up call forwarding on my device? 

7 Choose Call forwarding.

 

How do I set up call forwarding on my device? 


8 Choose Voice call.

 

How do I set up call forwarding on my device? 


9 Choose how and when you would like your calls to be forwarded.

If you do not see this option, or it is greyed out, call forwarding may not be offered by your network or contract type.

How do I set up call forwarding on my device? 


10 Enter the number the calls are to be forwarded to, and choose Update

 

How do I set up call forwarding on my device? 


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