How do I set up Ask an Expert, powered by Babylon, for the first time?

You can set up Ask an Expert, powered by Babylon, through the Samsung Health app. When you’re using Ask an Expert, powered by Babylon, Samsung does not receive, store or use any medical data as such data is processed by Babylon in accordance with Babylon’s Privacy Policy.


Please note: steps may vary depending on the model and operating system on your device.

1 From the home screen, choose Apps.
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2 Choose Samsung.
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3 Choose Samsung Health.
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4 Choose EXPERTS.
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5 Choose GET STARTED.
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6 Choose the check boxes to accept the terms and conditions.
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7 Choose NEXT.
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8 Fill out your personal information, then choose NEXT.
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9 Set a password, then choose DONE.
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You will now have access to the Ask an Expert features.

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