How do I set up Ask an Expert profiles for myself and my children?

When you access Ask an Expert, powered by Babylon, for the first time you will be prompted to set up your personal profile.


Please note: steps may vary depending on the model and operating system on your device.

1 From the home screen, choose Apps.
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2 Choose Samsung.
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3 Choose Samsung Health.
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4 Choose EXPERTS.
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From here, you will be asked to enter personal information in order to set up your profile. When you’re using Ask an Expert, powered by Babylon, Samsung does not receive, store or use any medical data as such data is processed by Babylon in accordance with Babylon’s Privacy Policy.
Once you have set up your profile, you can then add or edit profiles for your children from the EXPERTS tab.

5 Choose options.
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6 Choose Me and my family.
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7 Enter your password and choose DONE.
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From here, you can add more children by choosing ADD FAMILY, or you can edit their information by choosing their name.

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