Is there a fix for the error message when downloading apps on my Samsung Galaxy Ace 4?

If an app fails to download to your device (and it is compatible with your device) after several attempts, despite having a stable internet connection, then you can very likely fix this problem by following the below steps.

 

Note: if you're trying to download an app over a mobile data connection then please make sure that your data allowance hasn't been used up (you won't be able to download anything over a mobile data connection if you have reached your data allowance limit).

 

Note: this guide assumes the app you're trying to download is from Galaxy Apps, but these steps apply to Google Play too.

 

 

Is there a fix for the error message when downloading apps on my Samsung Galaxy Ace 4?

 

 

1. In Settings touch Application manager.

 

2. Swipe to the right.

 

3.1. Touch ALL.

 

3.2 Touch Galaxy Apps (touch Google Play if you're trying to download the app from Google Play).

 

4. Touch Clear data.

 

5. Touch OK.

 

6. Re-open Samsung Apps/Google Play and try to download the app you want again. If the app still won't download then please click here for contact details for Samsung's customer support services for further assistance.

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