Bajal Allianz General Insurance Company Ltd. offers a wide-ranging portfolio of insurance products and advanced digital applications. The company is transforming the insurance landscape in India by extending its reach to 1000+ cities and towns across India*.
Case Study
Galaxy A23 (6GB RAM) enhances the operational efficiency of Bajaj Allianz General Insurance
Jan 05. 2024
Challenges
- Need for an affordable, portable, Make In India device for surveyors
- Seamless network connectivity from 3G to 5G^ for real-time reports
- High-quality camera with flash for clear photos in various conditions
- Delay in claim processing and resolution delivery to customers
- Requirement for a robust nationwide service centre network
Solution
- Made In India Galaxy A23 (6GB RAM) ensured device-portability for surveyors
- Introduced field-tested, tailor-made, 5G-ready^ smartphones with seamless connectivity
- Cameras with OIS and Auto Focus On were used for real-time assessments and images
- Octa-core processing power with up to 6GB RAM sped up claim-processes for faster resolutions
- The nationwide Samsung service centre network provided prompt post-sales support
Result
The deployment of Galaxy A23 (6GB RAM) smartphones for Bajaj Allianz on-field surveyors yielded exceptional outcomes. These devices facilitated the capture of high-quality images and data accuracy by surveyors, ensuring swift and accurate decision-making for insurance claims. Moreover, 5G-ready^ connectivity allowed the survey team to transmit data in real-time, significantly enhancing the operational efficiency and customer service capabilities of Bajaj Allianz.
T&C apply, Images simulated for representational purpose. Color availability may vary due to product enhancement. Device design may vary depending on the model. Case studies are testimonials about other people’s experienceswith our products and services, and are provided for example and illustrative purposes only, and are not intended to represent or guarantee that current or future customers or clients will achieve the same or similar results.*Based on information given by Bajaj Allianz, Samsung is not liable for any third party claims against the same. 5G Network availability and actual speed may vary depending on the country, network provider and user environment.
