Navachetana Microfin Services Pvt. Ltd. (NMSPL) is a Non-Banking Micro Finance Institution (NBFC-MFI) extending micro-loans to unbanked and underbanked women in India. NMSPL is creating micro-enterprises, making income-generating opportunities accessible to underprivileged women. The company aims to elevate financial inclusivity by enhancing the lives of the borrowers and their families.
Case Study
Galaxy Tabs power workflow for MFI Navachetana; empower unbanked women in India
Feb 28. 2024
Challenges
- Inefficient paper-based workflow and loan processing
- Absence of data integrity
- High TAT for loan disbursal
Solution
- Portable Galaxy Tab A7 Lite with wide screens, optimal daylight resolution, and fast processor enabled loan officers to digitise data collection and loan processing
- Sales Force Automation (SFA) on enterprise-grade tabs provided multi-factor data authentication
- Loan disbursal TAT was reduced to 24 hours through tabs with day-long battery enabling uninterrupted workflow
Result
Successful digital loan booking, real-time data collection and loan document uploads on tabs ensured speedy and errorless processes. Real-time acknowledgement to the loan recipient avoided misappropriation of funds. With the NMSPL app seamlessly running on Galaxy Tabs, daily operations were optimised resulting in improved operations and enhanced financial inclusivity for their customers.
T&C apply, Images simulated for representational purpose. Color availability may vary due to product enhancement. Device design may vary depending on the model. Case studies are testimonials about other people’s experiences with our products and services, and are provided for example and illustrative purposes only, and are not intended to represent or guarantee that current or future customers or clients will achieve the same or similar results. *Based on information given by Navachetana. Samsung is not liable for any third party claimes against the same.
