Samasta Microfinance Limited is an IIFL Holdings Limited company, which is India’s leading integrated financial services group with businesses in non-banking and housing finance, wealth and asset management among other services. The company caters to 16 states across India with its wide array of  financial products and services, which act as a catalyst for sustainable and inclusive economic growth of the unbanked population.

• With a paper-based verification, it took longer to verify and approve loans
• Data security concerns were raised while providing tablets to in-field work force
• Paper-based workflow led to no real-time data visibility on loan recoveries
• Getting reports from the field was tedious and a time-taking process

• With the use of Galaxy Tabs, loan processing became fast and hassle-free
• Knox Manage was used to manage and secure the in-field tablets and the data on it
• Knox Remote Support tool was used to provide technical support to tablets in the field
• Loan recovery was recorded on the Galaxy Tab A in real time by the field force

• The use of Galaxy Tabs resulted in increased loan processing productivity compared to paper-based workflow
• Knox Manage & Optimised Android OS combo transformed Galaxy Tab A into a safe and secure platform
• Reduced down time was achieved through Knox Remote Support tool that helped in providing technical support
• Enhanced uplink enabled faster data uploads that led to higher data visibility of loan recoveries and decreased misuse of collections