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Case Study

Samsung Knox improves operational efficiency of Roots Multiclean Ltd.

Dec 15. 2023
Samsung Knox improves operational efficiency of Roots Multiclean Ltd. Samsung Knox improves operational efficiency of Roots Multiclean Ltd.

India’s first mechanised cleaning equipment manufacturer, Roots Multiclean Ltd. began its operations in 1992. It is now India’s largest cleaning equipment manufacturer with its solutions offered in 36 countries. Roots Multiclean Ltd. serves thousands of customers across manufacturing, railways, defence, pharma, automobile industries, and many more. The company has a nationwide network of 75+ Business Development Executives, and 150+ Service Engineers covering all states and union territories of India*.

Challenges

  • Obtaining reliable Android devices with fast processors, high-res cameras, and GPS accuracy for on-field team 
  • Deploying a secure MDM system for effective employee device monitoring
  • Simplifying mass app installations and updates across multiple devices
  • Streamlining location monitoring, remote support, and reporting for service teams on the move 
  • Improving productivity of on-field team with access to business-relevant apps  

Solution

  • Deployed Galaxy A13EE and A14EE smartphones integrating Roots Service app operation
  • Centralised device monitoring and management through Knox central admin portal including KME, Knox Manage, Asset Intelligence, and E-FOTA console
  • Automated app updates and streamlined processes through Knox Manage Google accounts
  • Knox Suite provided on-field teams with essential live reports on network, app usage, and locations
  • Blacklisted irrelevant apps through Knox Suite multi-app kiosk mode

Result

Enterprise Edition Samsung Galaxy devices achieved impressive results by delivering high-quality performance with improved GPS accuracy. Knox Manage ensured data security, streamlined app updates and Knox Remote Support provided cost-effective technical assistance, enhancing overall efficiency and value. 

T&C apply, Images simulated for representational purpose. Color availability may vary due to product enhancement. Device design may vary depending on the model. Case studies are testimonials about other people’s experiences with our products and services, and are provided for example and illustrative purposes only, and are not intended to represent or guarantee that current or future customers or clients will achieve the same or similar results. *Based on information given by Roots Multiclean. Samsung is not liable for any third party claimes against the same.

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* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.