Terms and Conditions:

  • General:
    • The Offer is being provided by Samsung India Electronics Private Limited (“Samsung”) or by other third party as specifically mentioned in the concerned offer.
    • Offer Validity: The Offer shall commence 1st January, 2019 0900 hours onwards until 31st January, 2019, 2000 hours and be valid Pan India until specifically mentioned with the offer. (“Offer Period”).
    • Product Coverage: The Offer is applicable on select models of Television, Refrigerator, Air Conditioner, Microwave Oven & Washing Machines (collectively called as “Products”).Models covered under this Offer are mentioned specifically in this document under respective offers. Any product/ SKU not specifically mentioned herein shall not be covered under this Offer.
    • Outlets: The Offer shall be applicable on purchase of genuine Products from Samsung Exclusive Stores, select Multi Brand Stores, Modern Trade Stores & leading electronics Stores (hereinafter called as “Outlet”) The Offers shall not be applicable on purchases made from third party ecommerce portals.
    • Samsung reserves the right to change/alter & modify the terms & conditions of this Offer at any given point at its sole discretion without giving any reason whatsoever.
    • Samsung reserves the right to substitute the gift(s) with gift (s) of equivalent or lesser value under this Offer at its sole discretion without giving any reasons. The choice as to the color, make & model of the gift(s) shall be completely at Samsung’s discretion.
    • Samsung shall also not be responsible for non-availability of Stock(s) or gift (s) due to various reasons like climatic conditions, labour unrest, insolvency, business exigencies or operational & technical issues.
    • In no event shall Samsung be liable for losses or any incidental or consequential damages arising out of or in connection with the Offer, its services these Terms (however arising, including negligence). Samsung shall not be responsible for any product or service liability of any kind.
    • In the event of any conflict or inconsistency regarding any instructions, rules and conditions on any advertising or promotional material relating to the Offer, these Terms shall prevail over all such other instructions, rules and conditions.
    • All the above offers shall be with a Standard Manufacturer’s warranty as detailed in the warranty cards for each of the respective products.
    • EMI/ Cash back Offer(s) are provided solely at the issuer’s/ bank’s discretion, respectively. Samsung disclaims any and all claims in respect of the same. Under no circumstances shall Samsung and/or its affiliates and/or their directors, officers, agents or employees be held responsible for EMI/ Cash Back Offer(s).
    • Decision of Samsung in relation to the Offer and matter incidental thereto shall be final and binding. All disputes shall be governed by the laws of India. These Terms shall be governed by exclusive laws of India and the courts located at New Delhi shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Offer. The respective Offers for Samsung Consumer Electronics are as under and may vary depending on the models/ products purchased as detailed below:

Free 24H4003 TV

Free 24H4003 TV worth Rs 13450 applicable with purchase of 49N5100, 49N5370 and 49NU7100 TV models.

Free 32N4000 TV:

Free 32N4000 TV worth Rs 22900 applicable with purchase of 50NU7470, 49NU8000, 55NU7100, 55NU7090 and 55NU7470 models.

Free 43N5005 TV:

Free 43N5005 TV worth Rs 39900 applicable with purchase of 55NU8000, 65NU7100, 65NU7470, 65NU8000, 75NU7100 and 75NU8000 models.

Free 43NU7470 UHD TV:

Free 43NU7470 UHD TV worth Rs 69000 applicable with purchase of 55Q6FNA, 55Q7FNA and 55Q8CNA models.

Free 49NU8000 UHD TV:

Free 49NU8000 UHD TV worth Rs 109900 applicable with purchase of 65Q6FNA, 65Q7FNA and 65Q8CNA models.

2 years Warranty (1+1 extended warranty):

Customers shall be eligible for 2nd year extended warranty in addition to the first year standard warranty on purchase of following TV models 88Q9F, 75Q8C, 75Q7F, 65Q8C, 65Q7F, 65Q6F, 55Q8C, 55Q7F, 55Q6F, 75NU8000, 75NU7100,75MU7000, , 65NU8000, 65NU7470, 65NU7100, 55NU7100, 55NU7090, 55NU7470, 55NU8000, 55M5570, 50NU7470, 55NU7100, 49NU8000, , 49MU6470, 43NU7470, 49NU7100, , 49N5370, 49N5100, , 49M5570, 43NU7100, 43MU6470, 43MU6100, 40MU6100, 43N5100, 43N5370, 43N5380, 43M5570, 43M5100, 43N5005, 40N5000, 43K5002, 40M5000, 32N4300, 32N4100, 32N4003, 32M5570, 32M4010, , 32M4300, 32M4200, 32N4000, 32FH4003, 32N4010, 55NU7090, 43NU7090

  • Process to avail Extended Warranty:
    • Installation for the TV purchased during the offer period needs to be carried out latest by 15th February 2019.
    • Customer has to handover one copy of invoice to the engineer during installation/demo. In case of non-availability of Invoice, Warranty extension will not be applicable.
  • Terms & Conditions for Extended Warranty:
    • The terms and conditions of this Extended Warranty are supplement and in addition to the terms and conditions provided on the Standard Warranty Card supplied with the Product.
    • Under this offer the extended warranty will be valid for the specific models purchased between the promotion periods.
    • 1st Year of warranty is the Standard Manufacturer's warranty as detailed in the warranty card which is applicable from date of invoice.
    • The 2nd year warranty which is applicable from the date of expiry of the standard warranty is applicable only on Panel failure.
    • This Extended Warranty is confined to the first purchaser ("Purchaser") of the Product only and is non-transferrable.
    • Repair or replacement will be carried out through Samsung's Service Centers or its Authorized Service Centers or it's Dealer's Service Centers.
    • For the Products installed beyond the municipal limits of the jurisdiction of the Authorized Service Centre/ Samsung's Service Centre/Authorized Dealer's Service Centre, all the expenses including but not limited to collection of the Product or part/s from Samsung's Service Centre/Authorized Service Centre/Authorized Dealer's Service Centre, expenses incurred in connection with deputing of service personnel/ technicians, travel expenses (to and fro) incidentals expenses etc. shall be borne by the Purchaser.
    • In the event of repairs/replacement of any part/s of the Product, this Extended Warranty will thereafter continue and remain in force only for the unexpired period of the Extended Warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the Extended Warranty period.
    • During the period of the Extended Warranty Samsung's obligation under shall be limited to repair or providing replacement of part/s only. The maximum claim(s) if entertained by Samsung will be subject to the maximum listed price of the Panel of the Product or the purchase price of the Panel part of the Product, whichever is lower.
    • In the event of any unforeseen circumstance, and spares not being available, Samsung's prevailing depreciation rules will be binding on the Purchaser to accept as a commercial solution in lieu of repairs.
    • The Extended Warranty does not cover any accessories external to the Product.
    • Customer has to handover one copy of invoice to the engineer during installation/demo. In case of non-availability of Invoice, extended warranty will not be applicable.
    • Extended warranty is subject to verification of the documents and/or information provided by the customer and Samsung reserves the right to seek such additional documents and/or information from the customer as it may deem appropriate.
    • The warranty does not apply to normal wear & tear of the parts or defects caused by household pets, rats, cockroaches or any other animals or insects.
    • The warranty does not cover the damage or loss caused by accident, lighting, water, fire or other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Samsung's control. In case services are required as a result of the causes stated above, such services shall be at extra charges.
    • This Extended Warranty will not be applicable in any of the following cases:
      • The Product is not purchased from an authorized dealer of Samsung in India.
      • The Product is not used according to instructions given in the instruction manual.
      • Defects caused by improper usage as determined by Samsung's personnel.
      • Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the Product.
      • Installation/ repair work is carried out by persons/agencies other than authorized by Samsung.
      • The product is used for commercial purpose.
      • The conditions of the premises do not confirm to the recommended operating conditions of the Product.
      • The original serial number is removed, obliterated or altered from the Product or its cabinet.
      • This Extended Warranty does not cover the damages to the Product while in transit to service centre or Purchaser's residence.
    • This Extended Warranty shall cover only the Panel part of the Product. Any additional part(s) that maybe required restoring the Product to the working condition shall be on chargeable basis at a price prevailing at the time of repair.
    • Decision of Samsung in relation to the extended warranty and matter incidental thereto shall be final and binding on the Purchaser. Dispute if any with respect of the same should be sent in writing to Samsung India Electronics Private Limited, 6th Floor, DLF Centre, Sansad Marg, New Delhi - 110001. All disputes shall be subject to the jurisdiction of courts located in New Delhi. For any queries/issues related to Samsung’s products the Purchaser can call on Samsung’s helpline on Toll Free: 1800407267864.
    • Extended warranty is being offered by Samsung in its sole discretion and it reserves the right to refuse, suspend or withdraw the extended warranty at any time without prior notice/ justifiction. Samsung disclaims any and all claims and liabilities with respect to this such refusal, suspension or withdrawal. Under no circumstances shall Samsung and/or its affiliates and/or their directors, officers, agents or employees be held liable for any part of this Extended Warranty offer.

EMI Offer:

The EMI Facility/ Offer are provided by Bajaj Finserve, Tata Capital (CROMA & Reliance Digital only) and Capital First, with applicable rates of interest and taxes, at their sole discretion. Samsung disclaims any and all claims/liabilities in respect of the same.

Customer can alternatively opt for Flexi EMI offer wherein Customer who purchases 54cm (22”) and above TV models shall have the option to avail flexible monthly instalment on the basis of screen size of television purchased by the Customer. The maximum tenure of re-payment for any eligible product shall be 30 months under the offer.

Free 10 Year NO Screen Burn IN Warranty

Free 10 Year NO Screen Burn IN Warranty is applicable with purchase of QA55Q7FAMKLXL, QA55Q8CAMKLXL, QA65Q7FAMKLXL, QA65Q8CAMKLXL, QA75Q8CAMKXXL, QA88Q9FAMKXXL, QA55Q6FNAKXXL, QA55Q7FNAKXXL, QA55Q8CNAKXXL, QA65Q6FNAKXXL, QA65Q7FNAKXXL, QA65Q8CNAKXXL, and QA75Q7FNAKXXL TV Models.

Screen Burn In refers to a permanent defect in areas of a TV display that can be caused by cumulative effects of displaying the same screen or scene or image for long periods of time.

  • Terms & Conditions for 10 Year NO Screen Burn IN Warranty Offer-
    • The terms and conditions of this Extended Warranty are supplement and in addition to the terms and conditions provided on the Standard Warranty Card supplied with the Product.
    • First (1st) Year of warranty is the Standard Manufacturer’s warranty as detailed in the warranty card which is applicable from the date of invoice. The remaining nine (09) years warranty shall be applicable from the date of expiry of the standard warranty and shall be applicable only on Screen Burn In.
    • This Extended Warranty is confined to the first purchaser (“Purchaser”) of the Product only and is non-transferrable.
    • Repair or replacement will be carried out through Samsung's Service Centers or its Authorized Service Centers or it's Dealer's Service Centers only.
    • For the Products installed beyond the municipal limits of the jurisdiction of the Authorized Service Centre/ Samsung's Service Centre/Authorized Dealer's Service Centre, all expenses including but not limited to collection of the Product or part(s) from Samsung's Service Centre/Authorized Service Centre/Authorized Dealer's Service Centre, expenses incurred in connection with deputing of service personnel/ technicians, travel expenses (to and fro) incidentals expenses etc. shall be borne by the Purchaser.
    • In the event of repairs/replacement of any part(s) of the Product, this Extended Warranty will thereafter continue and remain in force only for the unexpired period of the Extended Warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the Extended Warranty period.
    • During the period of the Extended Warranty Samsung's obligation shall be limited to repair or providing replacement of part(s) only. The maximum claim(s) if entertained by Samsung will be subject to the maximum listed price of the Panel of the Product or the purchase price of the Panel part of the Product, whichever is lower.
    • In the event of any unforeseen circumstance, and spares not being available, Samsung's prevailing depreciation rules will be binding on the Purchaser to accept as a commercial solution in lieu of repairs.
    • The Extended Warranty does not cover any accessories external to the Product.
    • Purchaser has to handover one copy of invoice to the engineer during installation/demo. In case of non-availability of Invoice, extended warranty will not be applicable.
    • Extended warranty is subject to verification of the documents and/or information provided by the Purchaser and Samsung reserves the right to seek such additional documents and/or information from the Purchaser as it may deem appropriate.
    • The warranty does not apply to normal wear & tear of the parts or defects caused by household pets, rats, cockroaches or any other animals or insects etc.
    • The warranty does not cover the damage or loss caused by accident, lighting, water, fire or other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Samsung’s control. In case services are required as a result of the causes stated above, such services shall be on chargeable basis.
    • This Extended Warranty will not be applicable in any of the following cases:
      • The Product is not purchased from an authorized dealer of Samsung in India.
      • The Product is not used according to instructions given in the instruction manual.
      • Defects caused by improper usage as determined by Samsung’s personnel.
      • Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the Product.
      • Installation/ repair work is carried out by persons/agencies other than authorized by Samsung.
      • The product is used for commercial purpose.
      • The conditions of the premises do not confirm to the recommended operating conditions of the Product.
      • The original serial number is removed, obliterated or altered from the Product or its cabinet.
      • This Extended Warranty does not cover the damages to the Product while in transit to service centre or Purchaser's residence.
      • This Extended Warranty shall cover only the Panel as a result of Screen / Image Burn In. Any additional part(s) that may be required to restore the Product to the working condition shall be on chargeable basis at a price prevailing at the time of repair.
    • This Extended Warranty shall cover only the Panel part of the Product. Any additional part(s) that may be required to restore the Product to the working condition shall be on chargeable basis at a price prevailing at the time of repair.
    • Decision of Samsung in relation to the extended warranty and matter incidental thereto shall be final and binding on the Purchaser. Dispute if any with respect of the same should be sent in writing to Samsung India Electronics Private Limited, 6th Floor, DLF Centre, Sansad Marg, New Delhi - 110001. All disputes shall be subject to the jurisdiction of courts located in New Delhi. For any queries/issues related to Samsung’s products the Purchaser can call on Samsung’s helpline on Toll Free: 1800407267864.

Up to 15 % Additional Cash back Offer

  • Offer on:
    • ICICI Bank: ICICI Credit Cards EMI Transactions
    • Citi Bank: Citi Credit Cards EMI Transactions
    • Axis Bank: Axis Debit & Credit Cards EMI Transactions
    • HDFC Bank Cards: Applicable on Credit Card EMI, Debit Card EMI Transactions and Consumer Durable Loans
  • Maximum Cashback: Maximum Cashback amount for 5% Cashback will be limited to Rs 3000/- whereas it will be limited to Rs. 6000/- for 10% Cashback and Rs 9000/- for 15% Cashback . Only One transaction per card account will be allowed during the Offer Period.
  • Transaction Eligibility: Transactions done on Pinelabs swipe machine under 'Brand EMI' option & only if '5%, 10% or 15%, as applicable Cashback' is mentioned on chargeslip shall be eligible for the Offer. Transactions made on Corporate Card are not eligible for this offer. Customers are requested to retain chargeslip for 180 days post Offer Period.
  • Customer Benefit: Customer gets additional Cashback over and above Instant Cash Back Offer on purchase of below mentioned products on minimum transaction of Rs. 20,000/- using the Cards mentioned above.
  • Cashback is available as per the details given in the below table:

    Products

    15% Cashback

    10% Cashback

    5% Cashback

    Max Cashback Rs. 9,000/-

    Max Cashback Rs. 6,000/-

    Max Cashback Rs. 3,000/-

    Panel TVs

    QLED

    All UHD & Smart LEDs

    > Rs. 20,000/- Products

  • Cashback Credit in Account: The Cashback will get credited within 90 days from the end of the month of Transaction or Offer period whichever is later.