Features

Evolved Search

Ever found it hard to describe what you like? Or hopped across multiple sites to find it? Now, shop for what you like through four easy ways and we’ll find the same for you.

  • Shop through Camera or Gallery Shop through Camera or Gallery

    Visual Search

    Shoot it. Search it. Shop it.

  • Voice Search in Samsung Mall Voice Search in Samsung Mall

    Voice Search

    Say it loud and let Samsung Mall search it
    for you.

  • Shop through Category using Samsung Mall Shop through Category using Samsung Mall

    Category Search

    Explore and discover from a wide variety of
    categories across multiple shopping sites with
    Samsung Mall.

  • Shop through Visual Search Shop through Visual Search

    Text Search

    Type your favorite product to search and shop
    with Samsung Mall.

  • Shop through Camera or Gallery

    Visual Search

  • Voice Search in Samsung Mall

    Voice Search

  • Shop through Category using Samsung Mall

    Category Search

  • Shop through Visual Search

    Text Search

  • One Stop Shop

    Multiple Shopping Sites on a Samsung Mall Multiple Shopping Sites on a Samsung Mall

    Find all you need from multiple shopping sites in
    one place.

  • Shop From Gallery

    Visual shopping with Samsung Mall Visual shopping with Samsung Mall

    For the first time in India, you can begin your
    visual shopping journey by clicking on the
    Shopping Icon integrated with your images in
    the gallery.

  • Shop From Camera

    Click picture through camera and buy it online on Samsung Mall Click picture through camera and buy it online on Samsung Mall

    To shop for things you like, just tap on the newly
    featured Samsung Mall on your phone camera and click a picture.

  • Universal Cart

    Shop across multiple shopping sites with Samsung Mall Shop across multiple shopping sites with Samsung Mall

    With Universal Cart, conveniently review items in
    your cart across multiple shopping sites
    in a single screen.

  • Multiple Shopping Sites on a Samsung Mall

    One Stop Shop

  • First time Visual shopping in India with Samsung Mall

    Shop From Gallery

  • Shop through Image Search using Samsung Mall

    Shop From Camera

  • Shop across multiple shopping sites with Samsung Mall

    Universal Cart

How to Shop Video



Shopping Partners

  • Samsung Mall Shopping Partners
  • Samsung Mall Shopping Partners
  • Samsung Mall Shopping Partners
  • Samsung Mall Shopping Partners

Supported Device

FAQs

What is Samsung Mall?

Samsung Mall is an innovative shopping service through which you can purchase any product from our partner shopping sites. Some key features of Samsung Mall are 1. Visual Search 2. Text Search 3. Voice search 4. Category Browsing.

How does Samsung Mall work?

Samsung Mall has partnered with leading shopping sites. Once you search for a product (either through text or image), you’ll find all relevant products across our partners’ catalogue.

What is Visual Search? How to do Visual Search on Samsung Mall? Can I search using existing images on my phone?

There are multiple ways of using Visual Search in Samsung Mall
1. From Camera, select Samsung Mall or Bixby mode and click a picture of the product.
2. From Gallery, select the image and then click on Samsung Mall or Bixby icon.
3. From Samsung Mall app, click on Camera icon to directly take a picture of the product.
4. From Samsung Mall app, go to profile and select an image from your phone gallery.
Please note that for best results, you should select Region of Interest as close around the product as possible.

What is One Stop Shop?

One Stop Shop means that you can shop on multiple shopping sites using a single app.

What is the process of registration on Samsung Mall?

To register,
1. Please go to profile section in Samsung Mall and click sign-up.
2. Enter your mobile number
3. Enter OTP
If your Samsung Account is already registered in the device, you can use the app now. Else, please proceed to register for a free Samsung Account.

Do I need to have an active internet data connection for Samsung Mall to work?

Yes, Samsung Mall needs an active internet connection to search for products and deals and show the results to you.

Do I need to have an active SIM card on the device to use Samsung Mall?

You don’t need an active SIM card on the device to use Samsung Mall. However, we verify mobile number by sending an OTP (One-Time-Password) on your number. In case the number is not used in the same device, you have to manually enter the OTP.

Is Voice Search option available on Samsung Mall?

Yes, on home page, you can click on the Mic icon to do a voice search.

Which all e-commerce products can be compared on Samsung Mall?

Currently, following shopping sites have partnered with Samsung Mall:
1. Amazon
2. Jabong
3. Shopclues
4. Tata CLiQ
To provide you more value, we would continue to partner with more shopping sites and notify you about the same. All products that are available on our partner shopping sites can be searched, compared and bought on Samsung Mall.

How to compare the products on Samsung Mall?

If we identify any product which is available on more than one partner shopping site, you can see the prices on each such store by clicking on the product in your search result page.

What all search options are available on Samsung Mall?


1. Visual Search
2. Text Search
3. Voice Search
Samsung Mall also provides category browsing and deals browsing.

How can I purchase products on Samsung Mall?

Once you select a product, please add it to your cart. You can then open Cart page and click Check-out from Store. At this stage, a webpage of respective shopping site would open for you to complete your check-out.

How to make a payment on Samsung Mall?

Check-out and payments are done directly from the partners’ websites. All payment options provided by respective partner would be applicable here also.

Why do I have to register myself again with the shopping site for completing the purchase?

A shopping website needs to know your details for shipping, order tracking, returns etc. This also eliminates the need to enter address, card details every time you shop on the site.

Where can I get my order number?

You would get an SMS / email from respective shopping site about your order number and other details. You can also go to My Order section under Profile to see details.

How to cancel/modify the product which I have purchased?

You need to visit the respective shopping site to change / cancel your order.

How can I keep track of purchases I've made with Samsung Mall?

All your purchases made through Samsung Mall would be shown under My Order section under Profile.

Whom to contact for checking the order details?

You can directly contact the respective shopping portals for all your order related queries.

How can I return the product bought on Samsung Mall?

You can visit the respective shopping portal for initiating a return of your purchase.

What is the refund policy on Samsung Mall?

Your order is directly placed on the shopping site and hence the return and refund policies are governed by the partners. Please visit the partner’s website for such policies.

Can I store my payment method on Samsung Mall?

Currently, Samsung Mall does not store payment method and credentials.

Would my financial details be stored with Samsung?

No financial details are stored in Samsung Mall.

If I would like to switch phones, do I need to register all over again?

If you switch your phone, you can login using your earlier mobile number and Samsung Account. We would sync your old data with the new device.

If I reset my device, what happens to my Samsung Mall service?

If you reset your phone, you can login again using your earlier mobile number and Samsung account. We would sync your data again with your device.

* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.
Network: The bandwidths supported by the device may vary depending on the region or service provider.
Memory size: User memory is less than the total memory due to storage of the operating system and software used to operate the phones features. Actual user memory will vary depending on the mobile phone operator and may change after software upgrades are performed.