TERMS & CONDITIONS
- The “Ganesh Chaturthi Offer” (“Offer”) is provided by Samsung India Electronics Private Limited.
- The Offer is valid in the State of Maharashtra & Goa only from 16th August to 6th September 2017 (both days inclusive) (“Offer Period”).
- The Offer is applicable on select models of Consumer Electronic products, as detailed in the Annexures respectively (collectively called as “Products”). The offer shall be applicable on purchase of the Products from Samsung Exclusive Stores, select Multi Brand Stores, Modern Trade Stores & leading electronics Stores (hereinafter called as “Outlet”).
- The offers shall be applicable only on genuine Products of Samsung purchased from authorized Outlets only. The Offers shall not be applicable on purchases made from third party e-commerce portals.
- Samsung reserves the right to extend or annul the offers at any point to time without giving any prior notice at its sole discretion.
- The respective offers for Samsung Consumer Electronics are as under and may vary depending on the models/ products purchased as detailed below:
OFFERS ON PURCHASE OF SELECT CONSUMER ELECTRONICS PRODUCTS –
2 years Warranty (1+1)
The extended warranty (1+1) will be valid on 80 cm (32") & above, select models, purchased between the Offer Period. 1st Year of warranty is the standard warranty which is applicable from date of invoice. The extended 1 year warranty which is applicable from the date of expiry of the standard warranty, is applicable only on Panel failure. The models on which the offer is applicable are 32FH4003, 32J4003, 32K4000, 32M4000, 32J4100, 32K4300, 32K5100, 32K5300, 32K5570, 32M4100, 32M5100, 32M5570, 40H4200, 40J5100, 40K5000, 40K5100, 40M5000, 43K5002, 40K5570, 40K6300, 40M5100, 43K5100, 43K5300, 43K5570, 43M5100, 43M5570, 40KU6000, 43KU6470, 43KU6570, 43MU6100, 49K5100, 49K5300, 40KU6300, 40MU6100, 43KU6000, 49K5570, 49K6300, 49M5000, 49M5100, 49M5570, 49M6300, , 49KS7000, 49KS7500, 49KU6470, 49KU6570, 49MU6470, 49MU7000, 50KU6000, 50MU6100, 55K5570, 55K6300, 55M5570, 55M6300, 55KS7000, 55KS9000, 55KU6470, 55KU6570, 55MU6470, 55MU7000, 55MU7500, 65LS003, 60KU6000, , 65KS9000, 65KU6470, 65MU6470, 65MU7500, 75MU7000, 78JS9500, 78KS9000, 78KU6570, 88KS9800, 55LS003, 55Q7F, 55Q8C, 65Q7F, 65Q8C, 75Q8C, 88Q9F.
Process to avail Extended Warranty:
- Customer needs to register the Installation call for the TV purchased during the offer period i.e. on or before 6th September, 2017 and the installation must complete by 21st September 2017.
- Customer has to handover one copy of invoice to the engineer during installation/demo. In case of non availability of Invoice, Warranty extension will not be applicable and shall stand forfeited. No claims shall be entertained against Samsung in this regard.
- One Year extended warranty is applicable from the date of expiry of 1st year warranty i.e. 1+1year.
- The 1 year extended warranty is applicable only on Panel failure.
Terms & Conditions for Extended Warranty:
- The terms and conditions of this Extended Warranty are supplement and in addition to the terms and conditions provided on the Standard Warranty Card supplied with the product.
- Under this offer the extended warranty will be valid for the specific models purchased between the Offer Period.
- 1st Year of warranty is the Standard Manufacturer's warranty as detailed in the warranty card which is applicable from date of invoice. The 2nd year warranty which is applicable from the date of expiry of the standard warranty is applicable only on Panel failure only.
- This Extended Warranty is confined to the first purchaser ("Purchaser") of the product only and is non-transferrable.
- Repair or replacement will be carried out through the Company's Service Centres or its “Authorized Service Centres” or it's “Dealer's Service Centres”.
- For the products installed beyond the municipal limits of the jurisdiction of the Authorized Service Centre/Company's Service Centre/Authorized Dealer's Service Centre, all the expenses including but not limited to collection of the product or part/s from the Company's Service Centre/Authorized Service Centre/Authorized Dealer's Service Centre, expenses incurred in connection with deputing of service personnel/ technicians, travel expenses (to and fro) incidentals expenses etc. shall be borne by the Purchaser.
- In the event of repairs/replacement of any part/s of the product, this Extended Warranty will thereafter continue and remain in force only for the unexpired period of the Extended Warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the Extended Warranty period.
- During the period of the Extended Warranty the Company's obligation under shall be limited to repair or providing replacement of part/s only. The maximum claim /s if entertained by the Company will be subject to the maximum listed price of the Panel of the product or the purchase price of the Panel part of the product, whichever is lower.
- In the event of any unforeseen circumstance, and spares not being available, the Company's prevailing depreciation rules will be binding on the Purchaser to accept as a commercial solution in lieu of repairs.
- The Extended Warranty does not cover any accessories external to the product.
- Customer has to handover one copy of invoice to the engineer during installation/demo. In case of non-availability of Invoice, extended warranty will not be applicable.
- Extended warranty is subject to verification of the documents and/or information provided by the customer and Samsung reserves the right to seek such additional documents and/or information from the customer as it may deem appropriate.
- In case the customer wants to cancel the extended warranty before completion of the Extended Warranty period, there shall be no refund of the charges for the unexpired period of the Extended Warranty.
- The warranty does not apply to normal wear & tear of the parts or defects caused by household pets, rats, cockroaches or any other animals or insects etc.
- The warranty does not cover the damage or loss caused by accident, lighting, water, fire or other acts of God, improper ventilation, dropping or excessive shock or any external cause beyond Samsung's control. In case services are required as a result of the causes stated above, such services shall be at extra charges.
- This Extended Warranty will not be applicable in any of the following cases:
- The product is not purchased from an authorized dealer of the Company in India.
- The product is not used according to instructions given in the instruction manual.
- Defects caused by improper usage as determined by the Company's personnel.
- Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the product.
- Installation/ repair work is carried out by persons/agencies other than authorized by the Company.
- The product is used for commercial purpose.
- The conditions of the premises do not confirm to the recommended operating conditions of the product.
- The original serial number is removed, obliterated or altered from the product or its cabinet.
- This Extended Warranty does not cover the damages to the product while in transit to service centre or Purchaser's residence.
- This Extended Warranty shall cover only the Panel part of the product. Any additional part(s) that may be required to restore the product to the working condition shall be on chargeable basis at a price prevailing at the time of repair.
- Easy EMI facility of 15/0 is available on 101cm (40”) and above TV models, and is provided by Bajaj Finserve, Tata Capital (CROMA & Reliance Digital only) and Capital First, with applicable rates of interest and taxes, at their sole discretion.
Airtel DTH OFFER
- Free 6 months Airtel DTH HD top-up subscription is available on TV models of M5570& MU6470 Series.
- Airtel HD DTH offer is provided by Bharti Telemedia Ltd at its sole discretion and is subject to the terms and conditions of Bharti Telemedia Ltd. For detailed T&C, please visit http://www.airtel.in/samsungtv-offer/.
Free Smart Phone
Customer shall be eligible for a free J5 Prime (32GB) on purchase of all models of Food Showcase Refrigerator (FSR) and French Door Refrigerators (FDR).
Customer shall be eligible for a free J2 Pro on purchase of all Side-by-Side Refrigerator models except FSR & FDR models.
Easy EMI facility of 15/0 is available on 350L and above Frost Free, Side-by-Side, FSR & FDR Refrigerator models and is provided by Bajaj Finserve, Tata Capital (CROMA & Reliance Digital only) and Capital First, with applicable rates of interest and taxes, at their sole discretion.
Easy EMI facility of 15/0 is available ONLY on Hot Blast models namely, MC35J8085PT/TL, MC32K7055QT/TL, MC32K7055CK/TL, MC28M6055CK/TL and is provided by Bajaj Finserve, Tata Capital (CROMA & Reliance Digital only) and Capital First, with applicable rates of interest and taxes, at their sole discretion.
Free Borosil Kit
Free Borosil Kit is provided on purchase of 28L & above Convection Microwave Ovens. The borosil kit shall be on As Is basis and Samsung disclaims any/ all claims/liabilities associated with the offer.
5 years Magnetron Warranty (1+4)
The extended warranty (1+4) will be valid on all Convection models purchased during the Offer Period. 1st Year of warranty is the standard warranty which is applicable from date of invoice. The additional 4 years warranty will be applicable from the date of expiry of the standard warranty and is applicable only on Magnetron.
Easy EMI facility of 15/0 is available on all 7 kg & above Fully Automatic Washing Machine models and is provided by Bajaj Finserve, Tata Capital (CROMA & Reliance Digital only) and Capital First, with applicable rates of interest and taxes, at their sole discretion.
10 year Warranty-
The 10 year warranty is available on Digital Inverter Motor of Front Load Washing Machines and Motor of Activwash Top Load Washing Machines.
Free AC Services –
Three Free AC services are applicable on purchase of all Samsung Split Air Conditioners in the 1st year of purchase of Air Conditioner. In addition, two (02) AC services would be provided in the 2nd year and can be availed with a gap of three (03) months, latest till 28th Feb, 2019.
The free AC Service entitles the customer to avail free cleaning service. The customer has to register for free AC service by calling at toll free number 1800 3000 8282 or 1800 266 8282. The free service offer does not cover any parts/ gas charging or any other repair. Any repair or part (s) requirement will be done on chargeable basis as per Company’s Standard Warranty policy.
10 year Warranty-
The 10 year warranty is available on Digital Inverter Compressor of Air Conditioners.
SBI CASH-BACK OFFER:
- This marketing program (“Program”) is from State Bank Debit & Credit Card(s) under an arrangement with Samsung India Electronics Pvt. Ltd. (“Samsung”) and is open to all residents of India holding a valid and current State Bank Debit & Credit Card (“Cardholder”) and to whom a communication is sent either by State Bank Debit & Credit Card and/or Merchant.
- The Validity of the Program (“Term”) is from 16th - 31st Aug’17 (both days included), unless extended by State Bank Debit & Credit Card(s) and Samsung.
- Under this Program:
- This Program is not applicable on SBI Corporate Card.
- 14% Rate of interest applicable on monthly reducing balance on SBI Credit Card EMI transactions.
- Samsung might give Cashback on SBI Card EMI Transactions on select products. In such cases, the Manufacturer Cashback will be posted upfront at the time of conversion. Such transactions will be eligible for 5% Cashback offer subject to meeting offer criteria & terms. Eg. : If for 12 month EMI trxn, Samsung is bearing 7.2% Manufacturer Cashback, then the total Cashback customer could be eligible for will be 7.2% + 5% i.e. 12.2%. However the 5% Cashback will be posted by 30 Oct 2017, whereas EMI Cashback of 7.2% will be given upfront to customer at the time of EMI conversion
- The Cashback under this Program shall be credited in the account of the Cardholder by 30th Oct 2017
- Any query regarding this Program or the cashback shall only be entertained till 30th Nov 2017. Post such date; State Bank Debit & Credit Card will not entertain any correspondence or communication regarding this Program from any cardholder.
- State Bank Debit & Credit Card does not endorse any of the products or brands being offered under the Program and will not accept any liability pertaining to the quality, delivery or after sales service of such products which shall be at the sole liability to Samsung.
- All the existing offers, gifts, discounts etc. that are being offered by the Samsung can be availed by the Cardholders over and above of this exclusive offer as mentioned in the communication.
- Pictures of products shown in the communication sent to the customer either through mailers or advertised on our website, are representative only and may not bear a resemblance to the actual products. State Bank Debit & Credit Card shall under no circumstances be responsible towards the same.
- Products offered under this Program are subject to availability from the respective participating outlets of Samsung and accordingly State Bank Debit & Credit Card in no circumstances shall be liable for non-availability of any of the products.
- Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu by State Bank Debit & Credit Card or by Samsung
A cardholder can avail Cashback on transaction at Select Large format Electronic Chain & select general Trade merchant outlets, as mentioned on www.sbicard.com, using State Bank Debit & Credit Card as below, during the term.
|Cashback||Min. Transaction||Max. Cashback|
|5%||Rs. 20,000 & above||Rs. 2500 per card account|
|Valid only on trxns done on Pinelabs swipe machine under 'Brand EMI' option & only if '5% Cashback' is mentioned on chargeslip. Customers are requested to retain chargeslip for 180 days post program end date. For SBI Credit Card offer only applicable on EMI trxn.|
GENERAL CONDITIONS -
- Samsung reserves the right to change/alter & modify the terms & conditions of this Offer at any given point at its sole discretion without giving any reason whatsoever.
- Samsung reserves the right to substitute the gift(s) with gift (s) of equivalent or lesser value under this Offer at its sole discretion without giving any reasons. The choice as to the color, make & model of the gift(s) shall be completely at Samsung’s discretion.
- Samsung shall not be liable for any technical, physical delay in transmission or submission of the entries by the Participant or any disruptions, losses, damages, computer related malfunctions/ failures which affect the participation of the Participant or any force majeure conditions or damages caused by Act of God, Governmental actions.
- Samsung shall also not be responsible for non-availability of Stock(s) or gift (s) due to various reasons like climatic conditions, labour unrest, insolvency, business exigencies or operational & technical issues.
- In no event shall Samsung be liable for losses or any incidental or consequential damages arising out of or in connection with the Offer, its services these Terms(however arising, including negligence). Samsung shall not be responsible for any product or service liability of any kind.
- In the event of any conflict or inconsistency regarding any instructions, rules and conditions on any advertising or promotional material relating to the Offer, these Terms shall prevail over all such other instructions, rules and conditions.
- All the above offers shall be with a Standard Manufacturer’s warranty as detailed in the warranty cards for each of the respective products.
- All offers are subject to change without prior notice. Samsung disclaims any and all claims and liabilities with respect to this offer. Under no circumstances shall Samsung and/or its affiliates and/or their directors, officers, agents or employees be held liable for any part of the Easy EMI or Cash Back offers.
- Decision of Samsung in relation to the Offer and matter incidental thereto shall be final and binding on the Participant. All disputes shall be governed by the laws of India. These Terms shall be governed by exclusive laws of India and the courts located at New Delhi shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Offer.