Environmental Care

Conscious Service

Paper free service

• As part of a global initiative and to offer customers a conscious alternative to paper documents, Samsung India’s service center operations are now paper free

• All documents that were previously issued to customers on paper are now being shared electronically

• There’s an estimated saving of 1.5 million A4 sized sheets of paper a month

Care for Clean India initiative


• Collection of e-waste through our ‘Care for Clean India’ program

• Citizen has to simply contact Samsung customer care and our authorized recycler partners will pick up the e-waste from their doorstep

• To schedule a doorstep pick up of e-waste, click on the button below

Click here

Parts packaging

• We’ve initiated usage of shredded corrugated sheets for void filling in parts packaging

• In addition to replacing of thermocol in packaging, the corrugated scrap material deployed into fillings has led to reduction in scrap

Repair service

• Samsung has launched smartphone display repair services. Previously the entire display module consisting of screen, metal frame and battery was being replaced

• Customers can now choose to replace only the screen and retain the original metal frame and battery

• It is cost effective for customers and reduces e-waste

Contact Info

Digital Service Center
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Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


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WhatsApp
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WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
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Chat with us
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Chat with us for product technical support, service center details, repair status, installation requests and more.
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Request Callback Service
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Connect with our technical expert
Schedule Callback

Sign Language
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Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
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Email Support
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We'll respond within 24 hours of your request.
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Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
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Remote Service
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Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
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CEO Office
Indian customers only

Phone Support (India)
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1-800-5-726-7864
1-800-40-726-7864

Available: 8 AM to 8 PM (All 7 days)
☏ : Tollfree Helpline 1 ☏ : Tollfree Helpline 2

Phone Support (Bangladesh, Sri Lanka, Nepal)
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Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support

Samsung Pay : 1800-123-7729
Samsung Free : 1800-40-7267864 | 1800-5-7267864