Error codes displayed on the panel of the front load Washing Machine

Last Update Date : Mar 24. 2018

If your washing machine malfunctions, you may see an information code on the display. If this happens, please check the table below and try the suggested solution before calling Customer Service.

CODE SYMBOL

SOLUTION

dE

  • • Close the door.

• Make sure the door is firmly closed.

4E

• Make sure the source water tap is turned on.
• Check the water pressure.
• Clean the mesh filters of water hose.

5E

• Clean the debris filter.

• Make sure the drainage hose is installed correctly.

• Clean the water hose mesh filter.

UE

• The laundry load is unbalanced. Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory and an “UE” error message will be shown in the display window.

cE/3E/Uc

• Call the after-sales service.

Note: For any codes not listed above, or if the suggested solution doesn’t fix the problem, register for a Online service request

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