Troubleshooting for General Problems in Samsung Microwave Oven(MC28M6055C).
|The buttons cannot be pressed properly.||Foreign matter may be caught betweenthe buttons.||Remove the foreign matter and try again.|
|For touch models: Moisture is on theexterior.||Wipe the moisture from the exterior.|
|Child lock is activated.||Deactivate Child lock.|
|The time is not displayed.||The Eco (power-saving) function is set.||Turn off the Eco function.|
|The oven does not work.||Power is not supplied.||Make sure power is supplied.|
|The door is open.||Close the door and try again.|
|The door open safety mechanisms arecovered in foreign matter.||Remove the foreign matter and try again.|
|The oven stops while in operation.||The user has opened the door to turnfood over.||After turning over the food, press the START/+30s button again to start operation.|
|The power turns off during operation.||The oven has been cooking for an extended period of time.||After cooking for an extended period of time, let the oven cool.|
|The cooling fan is not working.||Listen for the sound of the cooling fan.|
|Trying to operate the oven without foodinside.||Put food in the oven.|
|There is not sufficient ventilation spacefor the oven.||There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide.|
|Several power plugs are being used inthe same socket.||Designate only one socket to be used for the oven.|
|There is a popping sound during operation, and the oven doesn't work.||Cooking sealed food or using a container with a lid may causes popping sounds.||Do not use sealed containers as they may burst during cooking due to expansion of the contents.|
|The oven exterior is too hot during operation.||There is not sufficient ventilation space for the oven.||There are intake/exhaust outlets on the front and rear of the oven for ventilation. Keep the gaps specified in the product installation guide.|
|Objects are on top of the oven.||Remove all objects on the top of the oven.|
|The door cannot be opened properly.||Food residue is stuck between the door and oven interior.||Clean the oven and then open the door.|
|Heating including the Warm function does not work properly.||The oven may not work, too much food is being cooked, or improper cookware is being used.||Put one cup of water in a microwave-safe container and run the microwave for 1-2 minutes to check whether the water is heated. Reduce the amount of food and start the function again. Use a cooking container with a flat bottom.|
|The thaw function does not work.||Too much food is being cooked.||Reduce the amount of food and start the function again.|
|The interior light is dim or does not turn on.||The door has been left open for a long time.||The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the STOP/ECO button.|
|The interior light is covered by foreign matter.||Clean the inside of the oven and check again.|
|A beeping sound occurs during cooking.||If the Auto Cook function is being used, this beeping sound means it's time to turn over the food during thawing.||After turning over the food, press the START/+30s button again to restart operation.|
|The oven is not level.||The oven is installed on an uneven surface.||Make sure the oven is installed on flat, stable surface.|
|There are sparks during cooking.||Metal containers are used during the oven/thawing functions.||Do not use metal containers.|
|When power is connected, the oven immediately starts to work.||The door is not properly closed.||Close the door and check again.|
|There is electricity coming from the oven.||The power or power socket is not properly grounded.||Make sure the power and power socket are properly grounded.|
|1. Water drips. 2. Steam emits through a door crack. 3. Water remains in the oven.||There may be water or steam in some cases depending on the food. This is not an oven malfunction.||Let the oven cool and then wipe with a dry dish towel.|
|The brightness inside the oven varies.||Brightness changes depending on power output changes according to function.||Power output changes during cooking are not malfunctions. This is not an oven malfunction.|
|Cooking is finished, but the cooling fan is still running.||To ventilate the oven, the cooling fan continues to run for about 3 minutes after cooking is complete.||This is not an oven malfunction.|
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