What to do if Detergent or Fabric softener is left in Detergent Drawer?

Last Update Date : Mar 27. 2018



The washer's automatic dispenser may need to be cleaned periodically to eliminate detergent and fabric softener buildup.


Important: You must use HE (High Efficiency) Detergent with all Samsung Washing Machines.

Over time, traces of liquid detergent and fabric softener can solidify in the drawer and drawer compartment or inside the plastic siphon tubes. This buildup can restrict the detergent additives from entering the tub properly.


Symptoms of laundry additive buildup:


● Detergent / Fabric Softener does not dispense

Excessive water remains in the detergent / softener compartments after cycle finishes


Before you get started:

You will need a small non-metal brush and a source of warm water.


To clean the detergent drawer dispensers, follow these steps:


a). Pull the dispenser drawer straight back until it stops.



    b). Tilt the dispenser drawer upward and remove it.




    c). Remove the inserts from the 2 compartments, and then rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.






    d). Clean the drawer opening using a small, non-metal brush to clean the area.

    Important: Remove all residue from the upper and lower parts of the opening.




e). Return the inserts to the proper compartments and replace the drawer. Place the dispenser drawer rail (2) on top of the compartment rail (1), and then push the drawer in firmly.



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