What to do if Detergent or Fabric softener is left in Detergent Drawer?
The washer's automatic dispenser may need to be cleaned periodically to eliminate detergent and fabric softener buildup.
Important: You must use HE (High Efficiency) Detergent with all Samsung Washing Machines.
Over time, traces of liquid detergent and fabric softener can solidify in the drawer and drawer compartment or inside the plastic siphon tubes. This buildup can restrict the detergent additives from entering the tub properly.
Symptoms of laundry additive buildup:
● Detergent / Fabric Softener does not dispense
Excessive water remains in the detergent / softener compartments after cycle finishes
Before you get started:
You will need a small non-metal brush and a source of warm water.
To clean the detergent drawer dispensers, follow these steps:
a). Pull the dispenser drawer straight back until it stops.
b). Tilt the dispenser drawer upward and remove it.
c). Remove the inserts from the 2 compartments, and then rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.
d). Clean the drawer opening using a small, non-metal brush to clean the area.
Important: Remove all residue from the upper and lower parts of the opening.
e). Return the inserts to the proper compartments and replace the drawer. Place the dispenser drawer rail (2) on top of the compartment rail (1), and then push the drawer in firmly.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Check the progress of your repair
Live Chat support with a Samsung product expert.
All Days 9AM to 9PM
We'll respond within 24 hours of your request.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
(Toll Free) For Use By Customers In India
24 Hours a day / 7 Days a week
(Toll Free) For Use By Customers In Bangladesh
8AM - 10PM / 7 days a week
(Toll Free) For Use By Customers In Sri Lanka
8AM - 6.30PM / Mon ~ Sat
(Toll Free) For Use By Customers In Nepal
8AM - 8PM / 7 Days a week
Dial as per your country
* For any printer related enquiries, please visit the HP website .