What to do if Detergent or Fabric softener is left in Detergent Drawer?

Last Update Date : Mar 27. 2018

    img4.jpg

 

The washer's automatic dispenser may need to be cleaned periodically to eliminate detergent and fabric softener buildup.

 

Important: You must use HE (High Efficiency) Detergent with all Samsung Washing Machines.

Over time, traces of liquid detergent and fabric softener can solidify in the drawer and drawer compartment or inside the plastic siphon tubes. This buildup can restrict the detergent additives from entering the tub properly.

 

Symptoms of laundry additive buildup:

 

● Detergent / Fabric Softener does not dispense

Excessive water remains in the detergent / softener compartments after cycle finishes

 

Before you get started:

You will need a small non-metal brush and a source of warm water.

 

To clean the detergent drawer dispensers, follow these steps:

 

a). Pull the dispenser drawer straight back until it stops.

                                               img6.jpg

     

    b). Tilt the dispenser drawer upward and remove it.

     

                                                   img7.jpg

     

    c). Remove the inserts from the 2 compartments, and then rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.

     

     

                                                 img8.jpg

     

     

    d). Clean the drawer opening using a small, non-metal brush to clean the area.

    Important: Remove all residue from the upper and lower parts of the opening.

     

     

                    

e). Return the inserts to the proper compartments and replace the drawer. Place the dispenser drawer rail (2) on top of the compartment rail (1), and then push the drawer in firmly.

 

                                               img9.jpg

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Live Chat support with a Samsung product expert.
All Days 9AM to 9PM

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8AM - 6.30PM / Mon ~ Sat

+977 16600172667+977 9801572667 (For NTC customers only)

(Toll Free) For Use By Customers In Nepal Only
8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Service Online Appointment

Visit Service Center at your convenient time

Samsung Service Centers

Find out more about how you can get face-to-face help.

Contact Us