What to do if no water or not enough water remains in the Tub?

Last Update Date : Mar 21. 2018

[Solution]

If there is no water or not enough water in your washing machine, do the following,

● Open both faucets fully.

● Make sure the door is tightly closed.

● Make sure the washer is plugged in.

● Check the fuse or reset the circuit breaker.

● Press the Cycle Selector dial to start your washer.

● Straighten the water inlet hoses.

● Disconnect the hoses and clean the hose filter screens. The hose filter screens might be plugged.

● Open and close the door, and press the Cycle Selector dial.

Your washer uses 12.68 gallons (48 liters) of water per cycle. It may not appear to have enough water on the initial fill but this is normal. Your washer adds water after the initial fill to properly mix the detergent.

Please refer to the images below for proper water level.

                                              [ Initially filled level ]  

                                    Initially filled level

                                                 [ Operating level ]

                                     Operating level                               

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Live Chat support with a Samsung product expert.
All Days 9am to 9pm

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8am - 10 pm / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8am - 6.30 pm / Mon ~ Sat

+977 16600172667+977 9801572667 (For NTC customers only)

(Toll Free) For Use By Customers In Nepal Only
8am - 8pm / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Service Online Appointment

Visit Service Center at your convenient time

Samsung Service Centers

Find out more about how you can get face-to-face help.

Contact Us