What to do when Washing Machine is frozen?
If the temperature drops below freezing point and your washing machine is frozen, kindly follow the following steps before calling for service:
a). Unplug the washing machine.
b). Pour warm water on the source faucet to loosen the water supply hose.
c). Remove the water supply hose and soak it in warm water.
d). Pour warm water into the washing machine drum and let it sit for 10 minutes.
e). Reconnect the water supply hose to the water faucet and check if the water supply and drain operations are normal.
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