Can technician see me through built-in phone camera when connected via Remote management?

Last Update Date : Jun 19. 2018

A Samsung technician could see you through the built-in camera but only if they are accessing an app that uses the built in camera (Skype, Camera app, etc). The Samsung technicians will never access these types of apps while connected to your Tablet unless they are specifically asked to do so in order to test that particular apps functionality. You can set the camera to the closed position to prevent the technician from seeing you while accessing the application. There is no way for the technician to access your built in camera without your knowledge.

 

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NOTE :

1. "Smart Tutor" works with Android OS(Above Android 2.2).
2. "Google Experience Device" is not supported such as "Galaxy Nexus".
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support.

Kindly download Smart Tutor from Google Play Store.

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