Galaxy A30: Frequently Asked Questions

Last Update Date : Mar 28. 2019

Why image resolution change option is not available in camera setting?Click to Expand

You can change image resolution from Camera Preview screen.

Why Call focus for selected SIM is not seen over Network bar?Click to Expand

It is a new user experience implementation in Android Pie OS.

In Oreo OS, only call preferred SIM was displayed. But in Pie OS, you can set different SIM for Call/Message/Data.

It provides more information on Quick panel. Open quick panel and check each preferred SIM name on it.

Why volume level not reset after reconnecting earphones?Click to Expand

It is a new Concept that default volume will not restore when reconnect earphones.

What to do if AOD is not working by default?Click to Expand

"Tap to show" is a default feature of AOD. If you want to see AOD for 30 seconds, single tap of screen is needed.


If you want to see AOD always, you can change AOD setting by following the given steps : Settings > Lockscreen > Always On Display > Display mode > Show always.

Is Smart capture function available in Galaxy A30?Click to Expand

Smart capture function is not available in Galaxy A30.

Does Galaxy A30 support Direct call feature?Click to Expand

Proximity sensor is given under Touch screen panel. So to avoid performance degradation, Direct call feature is not supported in this handset.

Is Chat over video feature available in Galaxy A30?Click to Expand

Chat Over Video feature is renamed as Smart pop-up view.

You check this feature by following the given steps: Settings->Advanced features->Smart pop-up

Camera Quick Launch key is not working?Click to Expand

Camera quick launch with power key(press two times) is not supported in this handset.

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