Galaxy J2 Core: Insufficient Memory space and Slow response

Last Update Date : Sep 04. 2018


In case of insufficient memory of Galaxy J2 Core, device response speed may be slow, we recommend to securing available Memory space of your Galaxy J2 Core device by below tips.


To free up device storage space,


a.  Delete unnecessary data, such as cache, using the Smart Manager or manually delete unused apps or files to free up storage space.


b.  Back up files and data such as pictures, videos to your cloud storage by using various Cloud applications.(i.e. Google Photos)


c.  Move files and data to other memory spaces of Desk PC, SD card.


d.  Recommended to update the software through Smart Switch PC program.


e.  Repeat above tips periodically


Delete unnecessary data & files via Smart Manager


1 Navigate to app Screen Select Settings
2 Tap Smart Manager
3 Select Memory
4 To speed up your device by reducing the amount of memory you are using, tick apps from the apps list and Tap CLEAN NOW.


Memory management via Smart Manager


1 To delete residual files, such as cache, Navigate to app screen Select Settings
2 Tap Smart Manager
3 Select Storage.
4 To delete files or uninstall apps that you do not use, Tap CLEAN NOW.
5 Select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.



Back up files and data such as pictures, videos via Cloud applications (i.e Google Photos)



Especially, Google Photos supports free, unlimited storage for high-quality (great visual quality at reduced file size) and free 15GB to account storage for original (full resolution that counts against your quota) based on upload size for photos and videos.


We recommend to backup and sync your photo, video contents usually by using this Google Photos. 

1 On apps screen, select Google Photos. Please download from Google Play Store if your Google Photo is not installed on your device. (Device screenshots may differ by your software version.)
2 Activate Back up & sync option. Please note you need to sign in Google Account to back up and sync
3 Select upload size for photos and videos through settings
4 Tap more (Three dot icon)
5 Tap Select to upload file
6 Select files to back up to your cloud storage
7 Tap Archive
8 If you finished to back up files, you can delete same files saved on your device to secure device storage through Delete from device.


Note:  Any pictures or videos backed up already to cloud storage will be safe even the files from device are deleted. 



Finally, if installed applications need large memory size for installation and you do not use frequently, we recommend uninstalling or deleting the applications to secure device storage. (i.e.Excel, OneNote, Power Point, Word, One Drive, Skype) 

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