How to clear Google Play store's App Data in Samsung Galaxy Grand Neo(GT-I9060)?

Last Update Date : May 29. 2018

STEP 1. GETTING STARTED

CLICK HERE to know about fixing Google Play Store stop working issue. 

 

a). Tap on Apps icon as shown below.

 

. 

 

b). Now hold and swipe the Application screen towards left and then tap on Settings icon as shown below.

 

.     .

STEP 2. ACCESSING APPLICATION MANAGER

c). Tap on More settings to access Application manager option.

 

. 

 

d). Now tap on Application manager option from the list as shown below.

 

. 

 

e). Tap and drag the screen towards left to access ALL application screen.

 

.

STEP 3. CLEARING APP DATA

f). Now scroll down and tap on Google Play Store application under ALL application screen.

 

. 

 

g). Now tap on Clear data as shown below.

 

. 

 

h). Read out the message on Screen of Delete app data and then tap on OK.

 

. 

 

 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available from 9am to 9pm

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only
8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us