What to do if the touch screen responds slowly or improperly in Tizen OS based device?

Last Update Date : Aug 29. 2018

During usage of the device, you may experience that the Touch screen responds slowly or improperly. To overcome from this issue you can update the software




You can do the following, if the touch screen responds slowly or improperly :


● If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.  

● If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.  

● The touch screen may malfunction in humid conditions or when exposed to water.  

● Restart your device to clear any temporary software bugs.  

● Ensure that your device software is upgraded to the latest version.  

● If the touch screen is scratched or damaged, visit a Samsung Service Centre.  

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