What to do when screen is cropped or colors look different for S8 Dex Mode
If you only see a part of the screen or different colors on your TV or monitor, go to the Settings menu of the relevant display, and try to resolve the issue to some degree via the Color/Resolution settings or Screen Size settings.
NOTE: Currently, Samsung DeX itself doesn‘t support a feature for changing the resolution. We will try to support this feature in the future.
1. Go to the Settings menu via the connected TV or monitor.
2-1. In the Screen settings, change the screen size or image size.
2-2. In the System settings, change the input method from HDMI mode (PC/AV) to PC.
1). The access to and name of the settings menu may vary depending on the TV or monitor.
2). Samsung DeX officially supports Full HD (16:9, HDMI supported) monitors. If your monitor only supports a resolution below Full HD or is defective, the Samsung DeX screen may appear blurry.
Related links :
I think Samsung DeX feature is similar with existing Mirroring and Side Sync feature. What is the unique difference of I think Samsung DeX feature is similar with existing Mirroring and Side Sync feature. What is the unique difference of Samsung DeX feature from already existing features?
When trying to activate Samsung DeX feature after connecting S8/S8+ with Samsung DeX station, only screen mirroring mode starts with message pop-up about “Cannot start Samsung DeX”
Some smartphone features are not supported by Samsung DeX.
How do I update Samsung DeX?
Why is the message “Some functions of this app may not be supported in Samsung DeX” displayed?
Can I set it to play sound through the TV or monitor?
How do I use Samsung DeX feature in Samsung Galaxy S8+ ( SM-G955 ) ?
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