Why Drag or Double Click Functions doesn't work after Activating DeX Mode with S8 series?

Last Update Date : Mar 21. 2018

Samsung is aware of this symptom and this symptom may occur in S8|S8+ that the latest version Chrome (V58) is installed.

Google Chrome browser is in charge of parts related to HTML on Email application

Regarding this, Google will release improved next Chrome Browser version to resolve these symptoms. Samsung is committed to providing the best possible mobile experience to customers. Temporarily before releasing improved Chrome version, if you uninstall the current Chrome you can use all functions of Email again normally.


Navigate to Apps screen  → Search for the Chrome browser on Play Store  Uninstall  → Ok


Pictorial representation of the above settings are as follows : 


1.  Select Play Store to search Chrome browser.




2.  Tap Uninstall Icon.




3.  Tap Ok to uninstall it.




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