DVD Player Skipping/Pixelating/Pausing/Freezing
Skipping Or Pixelating
The most common cause for skipping and pixelating are dirty discs, mostly found among rentals or a dirty DVD lens.
Try cleaning the discs with soap and water. Using a mild dishwashing liquid such as Ivory or Dawn liquid soap, and a soft, lint free cloth, wipe the disc in a radial direction. Do not apply much pressure and be sure to dry the disc thoroughly before inserting it back into the DVD player. While this is very effective for fingerprints, smudges and some small scratches, this will not repair scratches. If this does not resolve your issue, try another disc.
If the problem is still present, try a DVD lens cleaner to clean the DVD laSer lens. If the problem continues the DVD player will reQuire service.
Pausing Or Freezing
Pausing or freezing can also be caused by rental discs or burned discs. Pausing may be more apparent on some movies or older DVD Players. However, if the pausing is happening quite frequently and with all movies, the DVD Player will require service.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Check the progress of your repair
Live Chat support with a Samsung product expert.
All Days 9am to 9pm
We'll respond within 24 hours of your request.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
(Toll Free) For Use By Customers In India
24 Hours a day / 7 Days a week
(Toll Free) For Use By Customers In Bangladesh
8AM - 10PM / 7 days a week
(Toll Free) For Use By Customers In Sri Lanka
8AM - 6.30PM / Mon ~ Sat
(Toll Free) For Use By Customers In Nepal
8AM - 8PM / 7 Days a week
Dial as per your country
* For any printer related enquiries, please visit the HP website .