What is Sound Test in Samsung H series TV(UA40H6400)?

Last Update Date : Mar 30. 2018

Before you contact Samsung customer service for an engineer visit. We request you to perform a Sound Test to ensure that the problem is caused by Samsung TV or from the connected device or broadcast. Make sure that the Speaker Select menu item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio, run the Sound Test. The Sound Test uses a built-in melody to check for sound problems.




Below mentioned are the scenarios to determine the problem as follows :


● If the TV does not play sound during the Sound Test, or the sound is distorted, there may be a problem with the TV. Contact Samsung’s Call Centre for assistance.


● If the TV plays the Sound Test melody without distortion, there may be a problem with an external device. Please check the connections. If the problem persists, refer to the external device’s user manual.




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