Why Black & White pictures are seen from Samsung DVD Player?

Last Update Date : Apr 03. 2019

Incorrectly connected or defective cables can cause your DVD to display black and white images.

 

If you are using Component or RCA Cables follow the below steps :

1 You must match the colored plugs on the cable ends to the color coded jacks on your home theatre and TV.
2 To resolve the black and white problem, verify that the cables are connected correctly and reconnect them if necessary. If the problem continues, replace the cables.
Why Black & White pictures are seen from Samsung DVD Player?

If you are using S-Video Cable follow the below steps :

Why Black & White pictures are seen from Samsung DVD Player?
1 If you are using an S-video connection, a bent or missing pin in the plug at either end of the cable can cause your DVD player to display black and white images.
2 To resolve the black and white problem, unplug the S-video cable at both ends, and then verify that the four pins on each end are not bent or missing.
3 If the pins are bent or missing, or you are still getting a black and white image with the pins in place, replace the S-video cable.

Note: If you are still facing the issue, please call 1800 40 7267864 (Toll Free in India) or Chat with Us for further assistance.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864 (1800 40 SAMSUNG)1800 5 7267864 (1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only 8AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us