[Galaxy S8/S8+] Will iris scan work with glasses, sunglasses or contact lens?

Last Update Date : Apr 09. 2018

 

When you are wearing glasses with a strong prescription glasses, sunglasses,
color contact lenses, or circular contact lenses, the device may not recognize your irises.
If you are wearing those lenses, remove them before registering your irises.

And, when wearing glasses, the light reflected from glass surface can interfere the sensor,
leading to failure in recognition in some cases.  If it is the case,
taking glasses off
or
adjusting the angle of sight is recommended to get it done.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

Saturday to Thursday : 8am-6pm

Email

We'll respond within 24 hours of your request.

Escalation to CEO's Office

We'll respond within 24 hours of your request.

Call

+962-6-5777444General Support

(Jordan) Saturday-Thursday: 8am-7pm

+962-6-5777441B2B Support

(Jordan) Saturday-Thursday: 8am-7pm

1299General Support

(Lebanon) Monday- Friday: 8am-6pm

80010080General Support

(Iraq) Saturday- Thursday: 8am-5pm

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us