[Gear S]Is it normal that device does not charge fully using the charging dock?

Last Update Date : Apr 09. 2018

 

Charging the Gear using the charging dock without a charger

charges the battery to less than half of the battery’s capacity

and it’s normal operation.

 

To charge the Gear S by charging dock, it need the extra power

consumption for Charging Dock itself the power supply current,

the current efficiency of the charging process. Hence, the charging

dock must be connected to a charger itself to fully charge the

Galaxy Gear S.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

Saturday to Thursday : 8am-6pm

Email

We'll respond within 24 hours of your request.

Escalation to CEO's Office

We'll respond within 24 hours of your request.

Call

+962-6-5777444General Support

(Jordan) Saturday-Thursday: 8am-7pm

+962-6-5777441B2B Support

(Jordan) Saturday-Thursday: 8am-7pm

1299General Support

(Lebanon) Monday- Friday: 8am-6pm

80010080General Support

(Iraq) Saturday- Thursday: 8am-5pm

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us