Why is my Samsung Galaxy S4 not receiving text messages from certain numbers?

Last Update Date : Apr 09. 2018

 

 

If you are not receiving text messages from certain numbers you may have have accidentially added these numbers to your spam list. You will not receive messages from numbers that are on your spam list.

 

1.    From the Home screen tap Applications.

 

2.    Tap Messaging.

 

3.    Tap Menu.

 

4.    Tap Settings.

 

5.    Scoll down to and tick the Spam settings check box.

 

6.    Tap Add to spam numbers.

 

7.    Press and hold down the number you wish to remove from the spam list and then tap Delete.

 

If your spam numbers list does not contain a number from which you are not receiving messages then there may be a problem with the sender's device or network. In this case we recommend, where possible, that you advise the sender to contact his or her network operator about this.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

Live Chat support with a Samsung product expert.
24/7 Daily

Email

We'll respond within 24 hours of your request.

Escalation to CEO's Office

We'll respond within 24 hours of your request.

Call

+962-6-5777444General Support

(Jordan) 24 Hours Hotline number

+962-6-5777441B2B Support

(Jordan) 24 Hours Hotline number

1299General Support

(Lebanon) Monday- Friday: 8am-6pm

80010080General Support

(Iraq) 24 Hours Hotline number

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us