The TV does not retain the wireless network passkey settings. How to retain it?

Last Update Date : May 17. 2018

 ISSUE

 

The TV has previously been connected to a wireless network. However, the Security key information (which is entered with the Network Name or the SSID) is not saved within the Network Setting menu.

 

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SOLUTION

 

The end-user will need to do both of the following solutions:

 

1. Use WPA-PSK (Wifi Protected Acess Pre-shared Key) security authentication encryption.

 

2. Make sure that the Samsung Wireless Link (SWL) setting has been disabled. This feature can be accessed via Netowrk settings->SWL or Settings ->Network, and then scrolling down to SWL.

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