2020 Bonanza

TV & Digital Appliances Deals

Valid from 1st Dec. 2019 to 31st Jan. 2020

  • Highlights
  • TV
  • Appliances
  • Catalogue
  • TERMS AND CONDITIONS
  • FAQ

Highlights

TV & Soundbar Promotion

Digital Appliances Promotion

TV

TV & Soundbar Promotion

Enjoy FREE Galaxy Fold worth RM8,388

with purchase of 8K QLED TV

Enjoy FREE Galaxy Note10 worth RM3,699

with purchase of selected TV

Enjoy FREE Galaxy S10e worth RM2,699

with purchase of selected TV

Enjoy FREE Galaxy A Series worth up to RM1,299

with purchase of selected TV

Redeem your FREE gifts here

Appliances

Purchase and enjoy great rewards

Catalogue

View Product Catalogues

TERMS AND CONDITIONS

Samsung 2020 Bonanza (Promotion)

 

Terms and Conditions

 
1. Introduction

The Samsung 2020 Bonanza (“Promotion”) will run from 1st December 2019 to 31st January 2020 or while promotional stocks last, whichever is earlier (“Promotion Period”). Samsung Malaysia Electronics (SME) Sdn. Bhd. (“Samsung”) reserves the right to shorten, extend or cancel the Promotion Period at its sole discretion without prior notice.

 

2. Promotion Products

1. The Promotion is available to all nationwide Samsung authorized dealers & partners in Malaysia (collectively referred to as “Dealers”).
2. The Promotion is valid for the following Samsung Consumer Electronic Products (“Promotional Products”) only:

Purchase of one (1) unit of selected Promotional Products, consumer may Purchase with Purchase (PWP) on to the respective promotion item or to receive Free Gift, details of the Promotion/ Free Gift as below. Promotion/ Free Gift is on first come first served basis, while stock last.  

 

Samsung TV & Soundbar Mechanics:

Category

Model

 RRP (RM)

 Promo Price/PWP Price (RM)

 Free Gift/PWP

 RRP for Free Gift
(RM)

TV

QA98Q900RBKXXM

299,999

 

Galaxy Fold

8,388

TV

QA82Q900RBKXXM

99,999

 

Galaxy Fold

8,388

TV

QA75Q900RBKXXM

59,999

 

Galaxy Fold

8,388

TV

QA75Q90RAKXXM

29,999

 

Galaxy Note10

3,699

TV

QA82Q75RAKXXM

27,999

27,499

Galaxy Note10

3,699

TV

QA75Q75RAKXXM

19,999

19,599

Galaxy S10e

2,699

TV

QA82Q60RAKXXM

19,999

18,599

Galaxy S10e

2,699

TV

QA65Q90RAKXXM

18,999

 

Galaxy S10e

2,699

TV

UA82RU8000KXXM

17,999

17,699

Galaxy S10e

2,699

TV

QA65Q75RAKXXM

13,999

13,799

Galaxy A50s

1,299

TV

QA75Q60RAKXXM

13,999

13,299

Galaxy A50s

1,299

TV

UA75RU7100KXXM

9,999

9,299

Galaxy A50s

899

TV

QA65Q60RAKXXM

8,999

8,599

Galaxy A30s

899

TV

QA55Q75RAKXXM

7,999

7,599

Galaxy A30s

899

TV

UA65RU8000KXXM

7,999

7,899

Galaxy A30s

899

TV

UA70RU7100KXXM

6,999

 

Galaxy A20s

699

TV

QA55Q60RAKXXM

6,499

6,199

Galaxy A20s

699

TV

UA65RU7400KXXM

5,499

5,299

Galaxy A10s

529

TV

UA65RU7300KXXM

5,499

5,299

Galaxy A10s

529

TV

UA55RU8000KXXM

4,999

4,899

Galaxy A10s

529

TV

UA65RU7100KXXM

4,999

4,899

Galaxy A10s

529

Soundbar

HW-Q90R/XM

6,499

4,299

 Purchase of one (1) unit of Samsung Selected TV will be entitled to buy Soundbar with PWP Promo Price

-

Soundbar

HW-Q70R/XM

3,399

2,499

 Purchase of one (1) unit of Samsung Selected TV will be entitled to buy Soundbar with PWP Promo Price

-

Soundbar

HW-Q60R/XM

2,599

1,699

 Purchase of one (1) unit of Samsung Selected TV will be entitled to buy Soundbar with PWP Promo Price

-

Soundbar

HW-R650/XM

1,699

1,199

 Purchase of one (1) unit of Samsung Selected TV will be entitled to buy Soundbar with PWP Promo Price

-

Samsung Digital Appliances Mechanics:


Category

Model

RRP (RM)

Free Gift

Purchase with purchase (PWP)

Refrigerator

RB30N4050B1/ME

2,099

-

Purchase of one(1) unit of Samsung Refrigerator will be entitled PWP Microwave oven (MS23F300EEK/SM) at RM38
(RRP: RM309)

Refrigerator

RB30N4050S8/ME

2,099

-

Purchase of one(1) unit of Samsung Refrigerator will be entitled PWP Microwave oven (MS23F300EEK/SM) at RM38
(RRP: RM309)

Refrigerator

RL4323RBABS/ME

2,899

-

Purchase of one(1) unit of Samsung Refrigerator will be entitled PWP Microwave oven (MS23F300EEK/SM) at RM38
(RRP: RM309)

Refrigerator

RS62R50312C/ME

5,499

Tefal Induction Hob worth RM249

-

Refrigerator

RS62R5001M9/ME

4,399

Tefal Induction Hob worth RM249

-

Refrigerator

RS62R50314G/ME

5,499

Tefal Induction Hob worth RM249

-

Refrigerator

RS62R5031SL/ME

4,699

Tefal Induction Hob worth RM249

-

Refrigerator

RS63R5561M9/ME

5,099

Tefal Induction Hob worth RM249

-

Refrigerator

RS63R5591B4/ME

5,599

Tefal Induction Hob worth RM249

-

Refrigerator

RS64R5101B4/ME

5,299

Tefal Induction Hob worth RM249

-

Refrigerator

RT62K7005BS/ME

3,699

Tefal Super Cook Deep Frypan 28cm worth RM119

-

Air conditioner

AR10RYPXAWKNME

2,899

Tefal Induction Hob worth RM249

Purchase of one(1) unit of Samsung Air Conditioner will be entitled PWP Installation fee at RM38
(RRP: RM230)

Air conditioner

AR13RYPXAWKNME

3,299

Tefal Induction Hob worth RM249

Purchase of one(1) unit of Samsung Air Conditioner will be entitled PWP Installation fee at RM38
(RRP: RM270)

Air conditioner

AR18RYPXAWKNME

3,999

Tefal Induction Hob worth RM249

Purchase of one(1) unit of Samsung Air Conditioner will be entitled PWP Installation fee at RM38
(RRP: RM310)

Air conditioner

AR18RYSTBURNME

3,399

Tefal Easy Cook Frypan 30cm worth RM99

-

Air conditioner

AR24RYSTBURNME

3,899

Tefal Easy Cook Frypan 30cm worth RM99

-

Air conditioner

AR18RYFHAWKNME

2,999

THERMOCAFE 0.5L with Pouch worth RM88

-

Air conditioner

AR24RYFHAWKNME

3,599

THERMOCAFE 0.5L with Pouch worth RM88

-

Air conditioner

AX50K5050WD/ME

1,799

Free gift 1: Tefal Induction Hob worth RM249
Free gift 2: AX50 Replacement Filter (CFX-D100/SG) worth RM299

-

Washing machine

WR24M9940KV/SP

8,499

VR05R5050WK/ME worth RM1,599

-

Washing machine

WD17N7550KV/FQ

6,999

VR05R5050WK/ME worth RM1,599

-

Washing machine

WD14F5K5ASW/FQ

5,999

VS03R6523J1/ME worth RM1,199

-

Washing machine

WD12F9C9U4X/FQ

4,799

VS60M6015KP/ME worth RM889

-

Washing machine

WD10K6410OX/FQ

4,199

VS60M6015KP/ME worth RM889

-

Washing machine

WD90N64FOOW/FQ

4,599

VS60M6015KP/ME worth RM889

-

Washing machine

WD80K6410OW/FQ

3,699

-

Purchase of one(1) unit of Samsung Washing Machine will be entitled PWP Microwave oven (MS23F300EEK/SM) at RM38
(RRP: RM309)

Washing machine

WW85J44G0BW/FQ

2,299

Tefal Steam Iron Maestro 2 Blue worth RM139

-

Washing machine

WA21M8700GV/FQ

3,699

Tefal Induction hob worth RM249

Purchase of one(1) unit of Samsung Washing Machine will be entitled PWP Microwave oven (MS23F300EEK/SM) at RM38
(RRP: RM309)

Washing machine

WA18M8700GV/FQ

3,199

Tefal Induction Hob worth RM249

Purchase of one(1) unit of Samsung Washing Machine will be entitled PWP Microwave oven (MS23F300EEK/SM) at RM38
(RRP: RM309)

Washing machine

WA14N6780CV/FQ

2,579

Tefal Induction Hob worth RM249

-

Washing machine

WA13R5260BG/FQ

2,099

Tefal Steam Iron Maestro 2 Blue worth RM139

-

Vacuum cleaner

VS20R9048S2/ME

3,599

Tefal Induction Hob worth RM249

-

Vacuum cleaner

VS15R8548S5/ME

2,899

Tefal Induction Hob worth RM249

-

Vacuum cleaner

VS15R8546S5/ME

2,699

Tefal Induction Hob worth RM249

-

Vacuum cleaner

VS03R6523J1/ME

1,199

-

-

Vacuum cleaner

VS03R6523J2/ME

1,199

-

-

Vacuum cleaner

VS60M6015KG/ME

889

-

-

Vacuum cleaner

VS60M6015KP/ME

889

-

-

Vacuum cleaner

VR20R7250WD/ME

2,999

Tefal Induction Hob worth RM249

-

Vacuum cleaner

VC15K4170VP/ME

659

LA GOURMET 3R Pack To Go 0.9L lunch box

-

Microwave oven

MC455THRCSR/SM

1,819

Tefal Easy Cook Frypan 30cm worth RM99

-

Microwave oven

MC32K7055LT/SM

1,499

Tefal Easy Cook Frypan 30cm worth RM99

-

Microwave oven

MC28M6035KW/SM

1,199

LA GOURMET 3R Pack To Go 0.9L lunch box

-

Microwave oven

MC28M6055KK/SM

1,199

LA GOURMET 3R Pack To Go 0.9L lunch box

-

2. Other General Terms and Conditions

i. The Promotion is available during the Promotion Period only. 

ii. The free gifts and/or PWP items are on first come first served basis and while stocks last.

iii. Free gift(s) are only applicable for the purchase made under the Dealers during the Promotion Period.

iv. The free gift is not redeemable for cash, not exchangeable or transferable, and cannot be used in conjunction with other promotional offers.

v. Samsung reserve the right to change the colour of the Free Gift item subject to stock availability.

vi. Purchaser is required to redeem Galaxy Fold, Note10, S10e, A50s, A30s, A20s and A10s through Samsung Promotion Page  only at www.samsung.com/my/2020

vii. Redemption of Free Gift is only valid for purchases of any Promotional Products as shown in the table above. Redemption period as below: 

a) period of Galaxy Fold, Note10, S10e, A50s, A30s, A20s and A10s starting from 1st December 2019 to 15th February 2020.

b) Once the submission is successful, a validation notification will be sent to you after 5 days of submission. (Kindly refer to relevant FAQ at www.samsung.com/my/2020).

viii. To redeem Galaxy Fold, Note10, S10e, A50s, A30s, A20s and A10s, purchaser is required to complete the online redemption form and submit to Samsung Redemption System personally with receipt issued under the purchaser’s name.

ix. The submission of redemption form has to be done starting from 1st December 2019 to 15th February 2020 (“Redemption Period”). The redemption is limited to genuine purchasers only.

x. Failure of submission to Samsung Redemption System may result in Free Gift delivery being delayed or the redemption of Free Gift being rejected.

xi. All eligible entries must reach Samsung Redemption System before the expiry of Redemption Period. Any entry received by Samsung Redemption System after 15th February 2020 will be disqualified and considered null and void.

xii. If there is any resubmission case, purchaser is required to provide necessary information by 20th February 2020; otherwise you will no longer be able to redeem your free gift.

xiii. The submission of redemption form is considered as eligible entries if the following three(3) requirements have been fulfilled: 

a) Purchaser’s personal details stated in the Redemption Form are complete, genuine and accurate;

b) A scanned copy of the original invoice / receipt with Samsung TV model code and serial number attached therewith;

c) The receipt issued under the name of the purchaser.

xiv. Free Gift shall be delivered to purchaser within 4 weeks upon receipt of the validation notification email from Samsung.

xv. Product display sets purchases are not entitled to the Free Gift. Samsung reserves the right to reject incomplete forms and/or reject the purchaser’s right of redemption without prior notice if Samsung suspects the redemption form or any redemption documents appear to be fraudulent or if Samsung believes that the redemption is not in accordance with these terms and conditions.

xvi. Samsung reserves the rights to change the free gifts/promotion items with products of similar value in the event of out of stocks.

xvii. By participating in this Promotion, purchaser fully and unconditionally agrees to and accepts the Terms and Conditions stated herein and the decisions of Samsung on every aspect of this Promotion shall be final and binding.

xviii. All pictures and/or images of the promotional products found in any advertising and marketing materials are for illustration purposes only and may be different from the actual products.

xix. Samsung reserves the right to amend these Terms and Conditions without prior notice to the extent permitted by law.

xx. Samsung shall not be liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Promotion.

xxi. By participating in this Promotion, each purchaser agrees to release and hold Samsung and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfillment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the Promotion or resulting from acceptance, possession, use or misuse of the free gifts, or travel to or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.

xxii. In case of any dispute, Samsung reserves the right to make the final decision. Samsung’s decision is final and no further correspondence or appeal will be entertained.

xxiii. During the Promotion Period, Samsung may collect purchasers information including personal information in the form of, among others, survey forms, (whether on our own or by appointed service provided) taken during the Promotion. By participating in the Promotion, you agree that the collection of such information will be processed, handled and use in accordance with the Samsung Privacy Policy at http://www.samsung.com/my/info/privacy.html.

xxiv. These Terms and Condition herein shall be governed by and interpreted in accordance with Malaysian law and the parties submit to the exclusive jurisdiction of the Malaysian courts.

FAQ

RMS Account Registration 

 

Q1: What is Samsung Redemption?

Samsung Redemption is new customer portal for you to submit your redemption claim, keep track on your redemption status and view your redemption history.

 

Q2: How to register an account?

You are required to register an account in order to proceed online redemption claim. Log on to https://samsung-redemption.com/my-gwp/login and click on “No account yet? Register here”. Complete the registration form and you will receive an email notification to complete your account activation. Once the account is activated successfully, you may proceed in logging into Samsung Redemption. Each purchaser shall register his own Samsung Redemption account for the redemption purposes. 

 

Q3: I forgot my password. How do I reset it?

Go to https://samsung-redemption.com/my-gwp/login and click on ‘Forgot Password’ at the right side of menu bar. The system will prompt you to enter your email account that need to reset password and you will receive reset email in the inbox of the email account you entered. Click the ‘Reset Password’ link in the email and you will be taken to the page where you can create a new password. Once you have completed the reset process, you will be able to sign in using your new password.

 

Free Gift Redemption

 

Q4: How do I participate in this promotion?      
Purchase of one (1) unit of selected Promotional TV, you may receive selected Free Gift, details of the Promotion model/ Free Gift as below.

TV Model

 Free Gift

QA98Q900RBKXXM

Galaxy Fold

QA82Q900RBKXXM

Galaxy Fold

QA75Q900RBKXXM

Galaxy Fold

QA75Q90RAKXXM

Galaxy Note10

QA82Q75RAKXXM

Galaxy Note10

QA75Q75RAKXXM

Galaxy S10e

QA82Q60RAKXXM

Galaxy S10e

QA65Q90RAKXXM

Galaxy S10e

UA82RU8000KXXM

Galaxy S10e

QA65Q75RAKXXM

Galaxy A50s

QA75Q60RAKXXM

Galaxy A50s

UA75RU7100KXXM

Galaxy A30s

QA65Q60RAKXXM

Galaxy A30s

QA55Q75RAKXXM

Galaxy A30s

UA65RU8000KXXM

Galaxy A30s

UA70RU7100KXXM

Galaxy A20s

QA55Q60RAKXXM

Galaxy A20s

UA65RU7400KXXM

Galaxy A10s

UA65RU7300KXXM

Galaxy A10s

UA55RU8000KXXM

Galaxy A10s

UA65RU7100KXXM

Galaxy A10s

a) Promotion period 1st December 2019 to 31st January 2020 at any participating Samsung authorized stores. 

b) Following your purchase, visit https://samsung-redemption.com/my-gwp/login to complete the online redemption form and submit within redemption period.

You will need to enter the following information: -

i. Email

ii. Store of purchase

iii. Date of purchase

iv. Invoice number

v. Model purchased

vi. Model purchased Serial Number

vii. Full Name

viii. Delivery Address

ix. Contact Number

x. Upload a copy of Proof of Purchase (the Receipt/Delivery Note with product model details issued under purchaser’s name) 

- Make sure the Proof of Purchase is clearly visible  

The purchaser must complete the online redemption form and submit to Samsung Redemption System personally with receipt issued under purchaser’s name. The redemption is limited to genuine purchasers only. Please refer to the Term and Conditions for full eligibility details at Terms and Conditions page.

 

Q5: What is the Redemption Period?

You must complete and submit your online redemption form between 1st December 2019 and 15th February 2020. In case there is any problem with your redemption, you should receive an email within 5 business days from your submission date and please provide necessary information/receipt by 20th February 2020 at 11:59 p.m. MYT, otherwise you will no longer be able to redeem your free gift.

 

Q6: How do I find my TV Serial number?

You can find your TV Serial Number in the following ways:

i. Sticker at the back of the TV

ii. You can get the TV information from the TV menu. To get the info, press “Menu” on your remote control, choose “Support” and then choose “Contact Samsung”. The information will be displayed. Use arrow up and down key to find the serial number.

 

Q7: How do I prepare my Receipt for upload as part of the redemption process?

Uploaded document must be a PDF document or in an image format (.jpg, .jpeg or .png format). Maximum size of each document is 10MB.

If you have a scanner, scan your receipt and save to your computer then ready to upload.

If you do not have a scanner, take a picture with your mobile device and upload the image from your device’s photo library.

If required, you can click “+ More Attachments” to upload multiple documents. 

Please ensure all the required details are clearly visible. Blurred or unclear receipt may delay your claim.

 

Q8: I have just submitted a redemption form, what happens next?

An on-screen notification will be displayed confirming your redemption request has been submitted and you will also receive an email detailing your Redemption ID.

Please check your email inbox (email account entered during account registration) for your notification related to this promotion. You will receive an email notification on validation status and delivery tracking number. Thereafter, your redemption request will be processed by our fulfilment partner within 5 business days from your submission date and free gift will be delivered to you. Arrival time may differ subject to delivery area.

If any discrepancy found in the redemption form and Samsung registration account, our fulfilment partner/Samsung may contact you for further verification. If resubmission is required, kindly refer to Q13.      

 

Q9: How long will it take to receive my gift?

Your gift will be delivered within 4 weeks of your claim being successfully validated. You will receive an email notification with delivery tracking number. Arrival time may differ subject to delivery area.

 

Q10: How do I keep track of my redemption status?

Please check your email inbox for notification related to this promotion. Alternatively, you can login https://samsung-redemption.com/my-gwp/login to check the redemption status.

 

Q11: I have entered incorrect details during the redemption process, what should I do?

If you enter incorrect information at any point during the redemption process, please notify the support team straight away. Failure to enter correct details may result in your free gift delivery being delayed or your claim being rejected. If this is the case, please email us at rms_support@samsung.com.

 

Q12: How can I change my delivery address?

By default, address that you entered during account registration will be the delivery address for gift redemption. When you are submitting redemption request, the default delivery address will be displayed and you have the option to amend it if you need to. However it is advisable to remain the Samsung Redemption account holder as the addressee.

 

Q13: I have received an email informing me of Incorrect/Incomplete/Illegible Proof of Purchase, what does this mean and what do I have to provide?

Please refer to the email we have sent you, it may be that the proof of purchase (the Receipt) uploaded is not sufficient to process your claim due to one or more of the following:

i. Receipt does not match your redemption information,

ii. Receipt does not show purchase date, products or retailer that you purchased from,

iii. Uploaded document is not a receipt,

iv. Receipt is not legible. 

You can login to Samsung Redemption to re-upload and resubmit the valid and complete copy of receipt by 20th February 2020 at 11:59 p.m. MYT, otherwise you will no longer be able to redeem your free gift.

 

Q14: I received Damaged or Defective gift item, what should I do?

Gift item is returnable within 14 working days starting from the day the goods are delivered to you if they are damaged or defective. Free gifts are covered by Samsung warranty policy, you may bring the item to any Samsung customer service center outlet or you may contact Samsung Careline at 1800-22-9999 for enquiry. 

 

Q15: What should I provide to return defective gift item?

You must fulfil the following requirements:

i. You need to provide proof of purchase (i.e. order invoice number and receipt).

ii. Item must be in new condition and returned in its original packaging along with all accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner.

iii. Item must be returned in the original box (or with, at least, suitable packaging) to protect the Product from damage during return delivery.