Clean Air For Your Home, Always

Valid from Jun 01. 2020 to Dec 31. 2020

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Terms and Conditions

Samsung eStore, EPP and Air-Cond Specialist Exclusive Deal: Purchase any Samsung New Series Inverter Air-Conditioner (Wind-Free Premium Plus and S-Inverter Premium), Entitle 12-Months Extended Warranty Coverage through RMS Redemption


Terms and Conditions


The Samsung eStore, EPP and Air-Cond Specialist Exclusive Deal: Purchase any Samsung New Series Inverter Air-Conditioner (Wind-Free Premium Plus and S-Inverter Premium) the customers will be entitled to 12-Months Extended Warranty Coverage (Worth RM124) through (“Promotion”).

The Promotion will run from 1st June 2020 to 31st December 2020 (“Promotion Period”). Samsung Malaysia Electronics (SME) Sdn Bhd (“Samsung”) reserves the right to shorten, extend or cancel the Promotion Period at its sole discretion without prior notice.


This Promotion is available at Samsung eStore (, EPP and participating Samsung authorized air-cond specialist outlets and partner’s online platforms (“Participating Partners”). Please refer to Appendix 1 on Participating Partners.


Promotion Products as below:

Terms and Conditions

1. The Promotion is available during the Promotion Period only.

2. The Free Gift is on first come first served basis and while stocks last.

3. The Free Gift is not redeemable for cash or in kind, not exchangeable or transferable.

4. Product display sets purchases are not entitled to the promotion offered.

5. Samsung reserves the rights to change the Free Gift with products of similar value in the event of out of stocks.

6. By participating in this Promotion, consumer fully and unconditionally agrees to and accepts the Terms and Conditions stated herein and the decisions of Samsung on every aspect of this Promotion shall be final and binding.

7. The redemption of 12-months extended warranty must redeem through Samsung Redemption Portal at All redemption must be submitted to Samsung Redemption Portal within 30 days from purchase date, failing which the redemption submission will be disqualified and considered as null and void. Samsung shall not be liable if the Customer fails to submit the redemption.

8. Customer only requires to submit once for air-conditioner indoor unit only with the proof of purchase with serial numbers of both indoor unit and outdoor unit clearly stated. Samsung will register the extended warranty for outdoor unit according to the details stated in the proof of purchase.

9. The redemption is subject to verification from Samsung. The Customer will receive a notification from Samsung via email upon successful redemption. 

10. Extended warranty will automatically take effect upon completion of 1st year warranty from the date of purchase.

11. All pictures and/or images of the promotional products found in any advertising and marketing materials are for illustration purposes only and may be different from the actual products.

12. Samsung reserves the right to amend these Terms and Conditions without prior notice to the extent permitted by law.

13. Samsung shall not be liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Promotion.

14. In the event of an electronic, computer, operational and/or technical error affecting the details or pricing or quantity of the product or any promotion on the website, Samsung reserves the absolute rights to rectify such error and/or cancel any transaction which has been entered into in reliance of the said error. 

15. By participating in this Promotion, each consumer  agrees to release and hold Samsung and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfillment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the Promotion or resulting from acceptance, possession, use or misuse of the product, or travel to or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.

16. In case of any dispute, Samsung reserves the right to make the final decision. Samsung’s decision is final and no further correspondence or appeal will be entertained.

17. During the Promotion Period, Samsung may collect consumers information including personal information in the form of, among others, survey forms, redemption of free gift forms, interviews, audio recordings, visual recordings and photographs (whether on our own or by appointed service provided) taken during the Promotion. By participating in the Promotion, you agree that the collection of such information will be processed, handled and use in accordance with the Samsung Privacy Policy at

18. These Terms and Condition herein shall be governed by and interpreted in accordance with Malaysian law and the parties submit to the exclusive jurisdiction of the Malaysian courts.