Galaxy Raya Promotion

Valid from May 01. to Jun 07. 2020

Galaxy Raya Promotion
  • Weekly Winners
  • Week 5 Winners Announcement
  • Grand Prize Winners


Galaxy Raya Promotion Prizes

Galaxy S20 Series

Free Wireless Charger +128GB microSD

Galaxy S20 Series

Galaxy A & Lite Series

Free Galaxy Fit, Fit e or Screen Protection

Galaxy A series & Lite Series

Galaxy Tab S6

Free Galaxy Buds

Galaxy Tab S6
Galaxy Raya Photo Contest




1. Introduction: 2020 Hari Raya Campaign (“Campaign”) is organised by Samsung Malaysia Electronics (SME) Sdn. Bhd. (“Samsung”).


2.Campaign Period: The Campaign will take place from 1st May 2020 (Friday) to 7th June 2020 (Sunday) (“Campaign Period”). Samsung reserves the right to amend the Campaign Period at any time as they deem fit without prior notice.


3. Eligible Models: This Campaign is valid with the purchase of any of the following devices from participating Samsung Experience Stores, Samsung Preferred Partners, Samsung Online Store and Samsung Authorised Dealers (inclusive of Online, Mass Merchants and Telco outlets in Malaysia) (“Participating Stores”). Samsung reserves the right to amend the Eligible Models at any time as they deem fit without prior notice.









Galaxy Z Flip


Galaxy Note10 Lite


Galaxy A30


Galaxy Fold


Galaxy A71


Galaxy A20


Galaxy S20


Galaxy A51


Galaxy A10


Galaxy S20+


Galaxy A01


Galaxy M20


Galaxy S20 Ultra


Galaxy A50s


Galaxy M10


Galaxy Note10


Galaxy A30s


Galaxy Tab S6


Galaxy Note10+


Galaxy A20s


Galaxy Tab S6 Lite


Galaxy S10


Galaxy A10s


Galaxy Tab S5e


Galaxy S10+


Galaxy A80


Galaxy Tab A 10.1 LTE


Galaxy S10e


Galaxy A70


Galaxy Tab A 10.1


Galaxy S10 Lite


Galaxy A50


Galaxy Tab A 8 (2019)


Galaxy Tab A 8 (2019) with S Pen



4. Eligibility: This Campaign is open to individuals who:

    a. Purchase an Eligible Model from the Participating Stores during the Campaign Period.

    b. Are Residents of Malaysia and aged 18 years and above (during Campaign Period), except the employees of Samsung, their affiliates and/or related companies, distributors, retailers, advertising     and promotion agencies. For individuals aged 13 years and above but have not yet attained 18 years of age, such individual’s parent/guardian warrants and agrees that the individual including his/her     parent/guardian shall be irrevocably bound by these Terms and Conditions.(Hereinafter referred to as “Participant”)


Campaign Mechanics:

a. How to Participate:

i. Purchase an Eligible Model fromthe Participating Stores during the Campaign Period.

ii. Register details into Reward Management System 2.0 (“RMS”), including:

    a. Customer Name, Contact Number, E-mail Address, Mailing Address

    b. Date of Purchase, Invoice Number, Invoice Picture, Device IMEI No.

    c. Creative picture of “Your Hari Raya” (“Creative Picture”)


RMS registration is mandatory, and must be completed during the Campaign Period before customers can enjoy benefit under the Model-Specific Promotions and/or participate in the Raya Photo Contest, subject to the criteria set herein being fulfilled. 


iii. Model-Specific Promotions:  If a customer buys a specific selected model listed under section “6 Model-Specific Promotions” below (“Selected Model”), he or she can get free gift(s) mentioned below on a first-come-first serviced basis. Only Selected Models come with free gift(s).  See section “6 Model-Specific Promotions” below for more details

iv. Raya Photo Contest: Customer will also be entitled to participate in the Raya Photo Contest, with prizes announced weekly. More details can be found below (“Raya Photo Contest”).


b. Participant is only allowed to submit one (1) entry per unit of purchase of an Eligible Model. (Citibank Customers (as defined below) will be entitled to two (2) entries per unit of purchase. See section “5.1 Citibank Customers” below for more details.) Participants who purchase more than one unit, even under the same consumer tax invoice, will be entitled to submit one (1) entry for each unit purchased with different Device IMEI No. and Creative Pictures.


c. Participant with the same name and NRIC number will only be entitled to one (1) prize.


d. Participant is required to fill in their name on the entry submission as stated on the submitted customer tax invoice.


e. Samsung will evaluate and determine the Winners based on the creativity of the pictures submitted by Participants. Samsung reserves the right to change the winner selection method at its sole discretion.


f. Information submitted will be verified and if found to be incomplete, unmatched, misleading or inaccurate, the entry will be deem invalid and the Participant will not be eligible for the Campaign and will be excluded from the selection pool.


g. Samsung reserves the right at its sole discretion to approve or reject any entries if details submitted to Samsung are not legible and/or are fraudulent. For the avoidance of doubt, Samsung reserves the right as it deems fit to determine if the entries and/or details submitted are sufficiently legible, genuine or appropriate.


h. By participating in the Campaign, each Participant agrees to be bound by these Terms and Conditions. All rules and regulations and instructions issued by Samsung from time to time will be deemed incorporated in these Terms and Conditions. Samsung reserves the right to amend the Terms and Conditions at any time, without prior notice.


5.1 Citibank Customers

a. Customers purchasing using Citibank credit cards (“Citibank Customers”), wholly or by instalments, are entitled to submit two (2) entries to the Raya Photo Contest for every purchase of an Eligible Model. Citibank Customers will have to submit two (2) separate entries, with the same Device IMEI No. but different Creative Pictures. Customer will also be required to attach a picture of the Citibank receipt for the transaction in the entries.


b. Citibank Customers will however only be entitled to one unit of Model-Specific Promotion for each purchase of an Eligible Model, if applicable.

6. Model-Specific Promotions

a. The Selected Models for the Model-Specific Promotions are as below table. Eligible Models not in this list are not entitled to any Model-Specific gift(s).

Selected Models

Promotion/Free Gift

Collection Method

Galaxy S20

Galaxy S20+

Galaxy S20 Ultra

(1) Wireless Charger Pad

(2) Samsung 128GB microSD card

(1) Collection during purchase

(2) Via delivery

Galaxy S10 Lite

Galaxy Note10 Lite

Galaxy Fit

Via delivery

Galaxy A71

Galaxy A51

Galaxy Fit-e

Via delivery

Galaxy A01

Galaxy A30s

Galaxy A20s

Galaxy A10s

6-month Screen Protection*

Via delivery

Galaxy Tab S6

Galaxy Buds**

Collection during purchase

Galaxy Tab S6 Lite

Targus Keyboard Cover for Tab S6 Lite

Collection during purchase

* Subject to the terms and conditions set out by Samsung’s authorized service provider, Marsh Insurance Brokers (M) Sdn. Bhd

**Not available for purchases on Lazada and Shopee

7. Raya Photo Contest

a. A total of 564 winners (“Winners”) will be shortlisted by Samsung during the entire Campaign Period. The breakdown of the weekly prizes is as below. The prizes allocated are for Participants nationwide throughout the Campaign Period.





Week 1

1st May


7th May

Grand Prize (x2)*:

65” Q800T QLED 8K Smart TV (2020) + RM500 Boost Credit

2nd Prize (x4):

POWERstick Jet with Jet Cyclone extreme suction, up to 200W + RM300 Boost Credit

3rd Prize (x8):

Convection Microwave Oven with Big Capacity, 45L + RM100 Boost Credit

Consolation Prize (x100):

RM100 Boost Credit


Week 2

8th May


14th May

Grand Prize (x2)*

2nd Prize (x4)

3rd Prize (x8)

Consolation Prize (x100)


Week 3

15th May


21st May

Grand Prize (x2)*

2nd Prize (x4)

3rd Prize (x8)

Consolation Prize (x100)


Week 4

22nd May


28th May

Grand Prize (x2)*

2nd Prize (x4)

3rd Prize (x8)

Consolation Prize (x100)


Week 5

29th May


7th June

Grand Prize (x2)*

2nd Prize (x2)

3rd Prize (x4)

Consolation Prize (x100):


*Winners of Grand Prize will be selected each week, but only announced on 15th June 2020.

b. Winners will be selected by Samsung based on the merit of the Participants’ submitted entries. Results of the Campaign are subjected to Samsung’s sole discretion.

c. The announcement schedule for the weekly Winners are as below table.


Announcement Date


Week 1

18th May 2020

Weekly winners for 2nd prize, 3rd prize and consolation prize.

Week 2

25th May 2020

Weekly winners for 2nd prize, 3rd prize and consolation prize.

Week 3

1st June 2020

Weekly winners for 2nd prize, 3rd prize and consolation prize.

Week 4

8th June 2020

Weekly winners for 2nd prize, 3rd prize and consolation prize.

Week 5

15th June 2020

Grand Prize winners for Week 1 to 5; Weekly winners for 2nd prize, 3rd prize and consolation prize for Week 5

5. Duration

This Campaign will begin from 6th March 2020 (Friday) to 7th June 2020 (Sunday) (“Campaign Period”), during the operation hours of Participating Outlets. Samsung reserves the right to shorten, extend or cancel the Campaign Period without prior notice.


6. Eligibility

1. The Promotion is open to all Malaysian Citizens of 18 years old and above (during Campaign Period) with Malaysia Identity Card; except Samsung's employees (and their immediate families), its related agencies, retailers and dealers.

2. One Customer is entitled to purchase one (1) unit of Samsung Galaxy S20, Samsung Galaxy S20+ or Samsung Galaxy S20 Ultra only in this Campaign.

3. Customer is also entitled to participate in other promotions offered in the selected Participating Outlets during the purchase (i.e. Trade-In Promotion, Purchase-with-Purchase Promotions, etc.).


7. Redemption of Samsung 128GB microSD Memory Card

1. The redemption period of the Samsung 128GB microSD Memory Card for this Campaign will begin from 6th March 2020 (Friday) to 17th June 2020 (Wednesday). Any entry received by Samsung Redemption System after 17th June 2020 will be disqualified and considered null and void.

2. Customer must go to, register an account, and fill in the required details together with the proof or purchase/receipt.

3. Samsung 128GB microSD Memory Card will be delivered to Customer’s address as per the details submitted by Customer at 

4. Once Customer has completed the above steps, Samsung 128GB microSD Memory Card will be delivered to Customer mailing address within 30 days from date of redemption submission by Customer. The delivery of Samsung 128GB microSD Memory Card is on a “first-come, first-served” basis and delivery of Samsung 128GB microSD Memory Card may be postponed subject to stock availability.

5. Samsung reserves the right to change the delivery date of Samsung 128GB microSD Memory Card to Customer without prior notice.


8. Customer's Covenants

1.  In connection to this Campaign, Customer will not use this site:

a) To submit fraudulent order, false, inaccurate, misleading, defamatory, or libellous information;

b) To distribute viruses or any other technologies that may harm Samsung, or the interests or property of other users;

c) To export the unit purchased except in compliance with the export control laws of relevant jurisdictions and in accordance with posted rules and restrictions;

d) in the event Samsung suspects or discovers that the Customer is abusing this Campaign and/or Samsung in any of the ways mentioned above or otherwise, Samsung may, at our sole discretion, take necessary steps to prevent and mitigate such abuse such as limiting, suspending, or terminating the Customer's user account(s) and access to this site, delaying or removing hosted content, removing any special status associated with Customer account(s), reducing or eliminating any discounts, and taking technical and/or legal steps to prevent Customer from using this site.


9. Limitation of Liability

1. Samsung uses its reasonable effort to keep its site safe, secure, and functioning properly, but Samsung does not guarantee the continuous operation of or access to this site.

2. Customer agrees that he/she is making use of this site at his/her own risk, and that it is being provided to Customer on an "AS IS" and "AS AVAILABLE" basis.

3. To the extent permitted by applicable law, Samsung excludes all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

4. Customer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Campaign.

5. Customer shall be deemed to be able to perform legally binding contract upon his/her submission of the pre-order and there shall not be any refund or costs whatsoever arising from his/her violation of the minimum age stated herein.

6. Warranty of the Samsung Galaxy S20, Samsung Galaxy S20+ and Samsung Galaxy S20 Ultra is subject to standard product warranty coverage as per terms and conditions stated in the official corporate website at Customer is advised to check the
website from time to time and stay informed for any changes on the terms and conditions of the warranty.

7. All transportation, personal costs and/or any other costs, fees and/or related expenses arising out of the collection of the phone are the Customer's sole responsibility.


10. Indemnity

Customer will fully indemnify and hold Samsung (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by himself/herself or any third party due to or arising out of his/her breach of these Terms and Conditions, improper use of the site or breach of any law or the rights of a third party.


11. Privacy

By providing Customer's personal data, Customer is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to Samsung's Privacy Policy available at


12. General

1. In the event Customer have queries with regard to the Campaign; please call Samsung helpline at 1-800-22-8899 for clarification.

2. Samsung reserves the right to make amendments to the Terms and Conditions of the Campaign herein without prior notice.

3. The Free Gifts in this Campaign are not redeemable for cash, not exchangeable, transferable, or refundable, and cannot be used in conjunction with other promotional offers at the Campaign.

4. Samsung reserves the rights to change or replace the Free Gifts/promotion items with products of similar value without prior notice.

5. All pictures and/or images of the Free Gifts found in any advertising and marketing materials are for illustration purposes only and may be different from the actual products.

6. Samsung reserves the right to disqualify any submissions for the Free Gift redemption in the event of violation of any of the Terms and Conditions.

7. In the event of any discrepancies between the information that Customer has submitted with regards to the redemption of Free Gift and for any reasons whatsoever, Samsung shall not be responsible for any loss or costs arising from such discrepancies howsoever caused.

8. In case of any dispute, Samsung reserves the right to make the final decision and shall have the right to cancel, disqualify the order or forfeit the deposit necessarily.

9. By participating in this Campaign, Customer fully and unconditionally agrees to and accepts Samsung's Privacy Policy as stated above, and the Terms and Conditions.

10. By placing registering an account for the Free Gift redemption, Customer agrees to grant Samsung and their respective parent companies, subsidiaries, affiliates, licensees, directors, officers, agents, independent contractors and advertising/promotion agencies the use of his/her full details submitted throug the Campaign, without further compensation, unless prohibited by law.

11. In the event of inconsistencies between the terms and conditions found elsewhere with regard to this Campaign (if any) and the Terms and Conditions herein, the latter shall prevail.

12. These Terms and Conditions herein shall be governed by the laws of Malaysia and the jurisdiction of the courts of Malaysia.

d. Each Participant will be entitled to win a maximum of one (1) prize only throughout the entire Campaign Period. For avoidance of doubt, Participant selected to win in any week will not be selected to win in the following weeks.


e. The colour and model of the prizes are pre-selected by Samsung and Samsung is entitled to change the specification of the prizes without prior notice.


f.Winner’s announcement will be made on Samsung’s official website according to the scheduled announcement date detailed above, subject to change by Samsung with or without notice.


g. Winners will receive notification by e-mail and/or phone call to inform on the winning qualification


h. Any prize not won or claimed by 15th July 2020 will be forfeited, and it will thereafter be deemed to have lapsed unconditionally and irrevocably. The Winner whose prize has been forfeited or unclaimed is not entitled to any payment or compensation from Samsung notwithstanding non-receipt of notification.


i. Boots Credit will be delivered to Winners in the form of a unique code that can be redeemed in-app. The redemption must be completed before 30th September 2020, failing which the redemption submission will be disqualified and considered as null and void.  Samsung shall not be liable if shortlisted winner fails to submit the redemption within the stipulated time.


j. Samsung shall reserve the rights to use the names and/or pictures of the Participants as materials for the purpose of advertising, trade and/or publicity, without any prior notice to the Participants. Participants shall not be entitled to claim ownership or other forms of compensation on the materials.



a. Samsung shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained as a result of participating in the Campaign.


b. Samsung shall not be held responsible for lost deliveries resulting from wrong information entered by winners or Participants.


c. By participating in this Campaign, each Participant is communicating with Samsung electronically. By doing so, each Participant agrees to receive communications from Samsung electronically. Samsung will communicate electronic mail at the electronic mail address provided by the Participant or posting notices in such manner specified herein. Each Participant consents to receiving electronically, all agreements, notices, disclosures and other communications that Samsung provides in relation to the campaign. Notwithstanding any provisions herein, each Participant acknowledges that Samsung have the discretion, but is not obliged, to contact the Participant via other reasonable means or mode of communication as they deem fit.


d. Each Participant agrees to take part in any and all marketing, promotional, publicity exercises with respect to this Campaign; agrees for Samsung to use his/her name, voice, pictures, photograph, likeness or other personal identifiable information in any media for the promotion and publicity of this Campaign and/or Samsung products; and grants Samsung all consents and waivers necessary
hereunder, including in respect of any pictures, photographs and/or audio/video recordings taken in respect of this Campaign. Each Participant agrees that Samsung shall be at liberty to publish, promote, copy, reproduce, transmit, display, edit, adapt, modify, create derivative works of and/or otherwise distribute or use his/her particulars:


i. In connection with this Campaign and/or Samsung products;ii. For the promotion and publicity of this Campaign and/or Samsung products;


iii. In any manner, format or media whether now known or hereinafter created, and in any part of the world, including without limitation on online platforms such as Facebook, YouTube, Twitter and Instagram; at Samsung’s sole discretion and royalty-free and without obligation of attribution or consent. Each Participant hereby irrevocably grants Samsung all consents and waivers necessary in connection with the above.


e. Participant will only be confirmed as winners after the verification of validity of each entry submitted. Samsung reserves the right to check the validity of any participation. Entries failing to comply with the Terms and Conditions herein will not be accepted. Samsung reserves the right to disqualify any Participant suspected of fraud, or if Samsung believes that the Participant’s entry and/or results has been manipulated in any way by machines or computers.


f. Samsung reserves the right to change or substitute the prizes to other prizes of a comparable or other value if deemed fit. Prizes are given out on “as is” basis. Prizes are not exchangeable for cash or other goods, whether in part of full. All prize images are for reference only. Prizes shown and/or represented for the running of this Campaign shall be subjected to availability and does not include any optional accessories.


g. In the event of any dispute arising from this Campaign or relating to the interpretation of these Terms and Conditions, the decision of Samsung on all matters pertaining to this contest shall be final and binding on all parties. No correspondence or further claims shall be entertained.


h. If this Campaign is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond Samsung’s control, Samsung reserves the right in its sole discretion, to the fullest extent permitted by law:


i. To disqualify any Participant; or


ii. To modify, suspend, terminate or cancel this Campaign, as appropriate.


i. Samsung makes no guarantee of the availability of Samsung’s application or its web services and will not be held responsible for any interruption of service that may interfere with the ability to participate in this contest.j. Samsung does not undertake any responsibility or obligation to ensure that any prize will be delivered to any Winner. To the fullest extent permissible under applicable law, Samsung disclaims all warranties and representations of any of any kind, express or implied, including any representation that any prize shall be delivered or transferred to the Winner(s). Except for any liability that cannot be excluded by the law, Samsung (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of this contest, including but not limited to, where arising out of the following:


i. Any technical difficulties or equipment malfunction (whether or not under Samsung’s control);


ii. Any theft, unauthorized access or third party interference;


iii. Any claim or prize(s) that is late, lost, altered, damaged or misdirected (whether or not after receipt by Samsung) due to any reason beyond the reasonable control of Samsung;


iv. Any variation to the prize(s) value to that stated in these Terms & Conditions;


v. Any tax liability incurred by a Participant; or


vi. Use or claim of the prize(s).


vii. Samsung will deliver the prize to the winner within 45 working days after weekly winner announcement made.


Viii. Change of mailing address and prize ownership is not permitted. Samsung will only deliver the prize to the mailing address stated by Participants on RMS only.


k. Samsung collects, uses and processes and/or discloses (including third party overseas) Participants’ personal information in order to conduct this Campaign, and in accordance with the Samsung Privacy Policy ( Each Participant consents to such collection, use, processing and disclosure of his/her personal information and
represents and warrants that all information provided is true and accurate in all respects. Validity of enrolment is conditional on providing this information. Each Participant agrees that Samsung may, for a reasonable period of time, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or making phone calls to the Participants.


l. Each Participant agrees to indemnify and hold Samsung harmless from and against any and all claims, damages, liabilities, costs and expenses (including legal costs
on an indemnity basis) arising from the alleged or actual infringement of any third party copyright, patent, trademark or other intellectual property rights, or other rights, any breach of these Terms and Conditions and/or arising out of or in connection with this Campaign.


m. Except where expressly provided herein, each Participant shall bear his/her own costs and expenses incurred and/or arising from his/her participation in this Campaign, and no reimbursement may be sought from Samsung and/or the sponsors.


n. Each Participant shall not, without the prior written approval of Samsung, speak to
the press or any other media, or give any interviews or comments relating to this Campaign.


o. Samsung reserves the right to use any personal data of Participant in any manner as mentioned above and/or for any purpose they deem fit for the purposes of this contest and the Participants are deemed to consent to such use with no monetary payment.


p. The decision of Samsung in relation to every aspect of this Campaign, including but not limited to the Participants shall be deemed final and conclusive under any circumstances and no appeal or complaint from any Participants will be entertained.


q. Samsung reserves the absolute right to cancel, terminate or suspend the campaign with or without any prior notice and/or assigning any reason. For the avoidance of
doubt, cancellation, termination or suspension by Samsung shall not entitle the Participant s to any claim or compensation against Samsung for any and/or all losses or damages suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.


r. These Terms and Conditions shall be governed and construed in accordance with the laws of Malaysia, and each Participant irrevocable submits to the non-exclusive jurisdiction of the courts of Malaysia.

Weekly Winners

Week 1: Winners List

Week 2: Winners List

Week 3: Winners List

Week 4: Winners List

Week 5 Winners Announcement

Grand Prize Winners