- Smartphones and Tablets
- Digital Appliances
- Terms and Conditions
Smartphones and Tablets
Terms and Conditions
TERMS AND CONDITIONS
Samsung 12.12 Special Offers Campaign ("Campaign")
2. The sale transaction in this Campaign is between Samsung SDS Global SCL Malaysia Sdn Bhd (“SDS”) and Customer. Samsung only provides the recommended retail price ("RRP") and redemption guidance on this site.
3. Customer agrees to comply with all the above when accessing or using this site. The scope of this Terms and Conditions is limited to Samsung's role of hosting this site and organizing this Campaign only.
4. By participating in this Campaign at Samsung Online Store [https://www.samsung.com/my/offer/mobile/appliance-12-12/], customers will be entitled to promotions as per below:
|Category||Participating Models||Product Name||Color||RRP||Promo RRP||Remarks|
|Mobiles||SM-N950FZKDXME||Galaxy Note8 Black||Black||MYR 3,769.00||-||Free Fast Wireless Charger|
|Mobiles||SM-N950FZVDXME||Galaxy Note8 Grey||Grey||MYR 3,769.00||-||Free Fast Wireless Charger|
|Mobiles||SM-G960FZBDXME||Galaxy S9 Blue 64GB||Blue||MYR 3,109.00||-||Free Fast Wireless Charger|
|Mobiles||SM-G960FZKDXME||Galaxy S9 Black 64GB||Black||MYR 3,109.00||-||Free Fast Wireless Charger|
|Mobiles||SM-G960FZPDXME||Galaxy S9 Purple 64GB||Purple||MYR 3,109.00||-||Free Fast Wireless Charger|
|Mobiles||SM-G965FZBGXME||Galaxy S9+ Blue 128GB||Blue||MYR 3,769.00||-||Free Fast Wireless Charger|
|Mobiles||SM-G965FZKGXME||Galaxy S9+ Black 128GB||Black||MYR 3,769.00||-||Free Fast Wireless Charger|
|Mobiles||SM-G965FZPGXME||Galaxy S9+ Purple 128GB||Purple||MYR 3,769.00||-||Free Fast Wireless Charger|
|Tablets||SM-T285NZKAXME||Galaxy Tab A (2016, 7.0, LTE)||Black||MYR 659.00||-||Free 64GB EVO microSD Card|
|Tablets||SM-T285NZSAXME||Galaxy Tab A (2016, 7.0, LTE)||Grey||MYR 659.00||-||Free 64GB EVO microSD Card|
|Tablets||SM-T285NZWAXME||Galaxy Tab A (2016, 7.0, LTE)||White||MYR 659.00||-||Free 64GB EVO microSD Card|
|Tablets||SM-T835NZKAXME||Galaxy Tab S4||Black||MYR 3,099.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T835NZAAXME||Galaxy Tab S4||Grey||MYR 3,099.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T825YZKAXME||Galaxy Tab S3||Black||MYR 2,499.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T825YZSAXME||Galaxy Tab S3||Grey||MYR 2,499.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T595NZKAXME||Galaxy Tab A (2018, 10.5", LTE)||Black||MYR 1,699.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T595NZAAXME||Galaxy Tab A (2018, 10.5", LTE)||Grey||MYR 1,699.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-P585YZKAXME||Galaxy Tab A (2016, 10.1, LTE) with S Pen||Black||MYR 1,499.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-P585YZWAXME||Galaxy Tab A (2016, 10.1, LTE) with S Pen||White||MYR 1,499.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T385NZDAXME||Galaxy Tab A (2017, 8.0", LTE)||Gold||MYR 1,129.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T385NZSAXME||Galaxy Tab A (2017, 8.0", LTE)||Silver||MYR 1,129.00||-||Free 128GB EVO microSD Card|
|Tablets||SM-T385NZKAXME||Galaxy Tab A (2017, 8.0", LTE)||Black||MYR 1,129.00||-||Free 128GB EVO microSD Card|
|Vacuum||VR10M7020UW/ME||POWERbot Vacuum Cleaner with CycloneForce||White||MYR 1,999.00||MYR 1,999.00||Free Thermocafe 0.5L with Pouch|
|Vacuum||VS60M6015KG/ME||POWERstick with Extreme Suction Power||Black||MYR 889.00||MYR 789.00||-|
|Vacuum||VS60M6015KP/ME||POWERstick with Extreme Suction Power||Red||MYR 889.00||MYR 689.00||-|
|Vacuum||VC15K4170VP/ME||Canister Vacuum Cleaner||Violet||MYR 659.00||MYR 659.00||Free Thermocafe 0.5L with Pouch|
|Washing Machine||WD12F9C9U4X/FQ||Front Load Combo Washer with Eco Bubble||Silver||MYR 4,799.00||MYR 4,799.00||Free 1.0L Eco Vacuum Carafe|
|Washing Machine||WD14F5K5ASG/FQ||Front Load Combo Washer with Eco Bubble||Silver||MYR 6,299.00||MYR 6,299.00||Free 1.0L Eco Vacuum Carafe|
|Washing Machine||WW80J54E0BW/FQ||Front Load Washer with Digital Inverter||Silver||MYR 2,379.00||MYR 2,179.00||-|
|Washing Machine||WW80K52E0UW/FQ||Front Load Washer with Add Wash||Silver||MYR 2,689.00||MYR 2,489.00||Free 1.0L Eco Vacuum Carafe|
|Washing Machine||WW70J42G0KW/FQ||Front Load Washer with Digital Inverter||White||MYR 1,859.00||MYR 1,709.00||-|
|Washing Machine||WA18M8700GV/FQ||Top Load Washer with Activ Dualwash||Black||MYR 3,199.00||MYR 3,199.00||Free 1.0L Eco Vacuum Carafe|
|Washing Machine||WA21M8700GV/FQ||Top load Washer with Activ Dualwash||Black||MYR 3,699.00||MYR 3,699.00||Free 1.0L Eco Vacuum Carafe|
|Refrigerator||RS62K60A7SL/ME||Side by Side with Twin Cooling Plus||Silver||MYR 4,799.00||MYR 4,599.00||Free Canister Vacuum Cleaner Bagless|
|Refrigerator||RS54N3003SL/ME||Side by Side with Digital Inverter||Silver||MYR 3,899.00||MYR 3,699.00||Free Canister Vacuum Cleaner Bagless|
|Refrigerator||RS554NRUA9M/ME||Side by Side with Digital Inverter||Wine||MYR 5,799.00||MYR 5,499.00||Free Canister Vacuum Cleaner Bagless|
|Refrigerator||RT21M6211SG/ME||Top Mount Freezer with Flex Zone||Grey||MYR 3,499.00||MYR 3,299.00||Free 4pcs Glass Square Food Container|
|Refrigerator||RT18M6211S9/ME||Top Mount Freezer with Twin Cooling Plus||Silver||MYR 3,099.00||MYR 2,949.00||Free 4pcs Glass Square Food Container|
|Refrigerator||RT18M6211SG/ME||Top Mount Freezer with Twin Cooling Plus||Grey||MYR 3,099.00||MYR 2,949.00||Free 4pcs Glass Square Food Container|
|Refrigerator||RT38K5062DX/ME||Top Mount Freezer with Twin Cooling Plus||Brown||MYR 2,349.00||MYR 2,349.00||Free 4pcs Glass Square Food Container|
|Refrigerator||RT35K5062DX/ME||Top Mount Freezer with Twin Cooling Plus||Brown||MYR 2,149.00||MYR 2,149.00||Free 4pcs Glass Square Food Container|
|Microwave Oven||MC28M6055KK/SM||Convection Microwave Oven with HotBlast™||Black||MYR 1,199.00||MYR 1,199.00||Free Big Glass Steamer|
|Microwave Oven||MC28M6035KW/SM||Convection Microwave Oven with HotBlast™||White||MYR 1,199.00||MYR 1,199.00||Free Big Glass Steamer|
|Microwave Oven||MG28J5255GS/SM||Grill Microwave Oven with Healthy Steam||Silver||MYR 719.00||MYR 719.00||Free Small Glass Steamer|
5. The Promotion in this Campaign is on “first-come, first-served” basis and subject to stock availability.
6. Each Customer is only entitled to purchase 1 unit of Samsung Product in this Campaign. In the event, the customer is found to purchase more than 1 unit of Samsung Product in this Campaign, Samsung and/or SDS reserves the right to cancel customer order without any prior notice. For avoidance of doubt, any cancellation of the additional purchase in this Campaign will not entitle the Customer to any compensation against Samsung for any losses or damages directly or indirectly that may be suffered or incurred by the Customer as a result of the act of cancellation.
7. Customers are advised to kindly note that all items sold on Samsung.com do not come with Installation services. In the event customers are looking to acquire technical expertise on installation, kindly call our Samsung SDS Service hotline at +603-5191-1515 (Mon - Fri 9am - 6pm Excluding Sat, Sun & Public Holidays). An installer within the customer’s region will be advised.
8. For the Samsung 12.12 Campaign, customers are advised that all FOC (free of charge) items are provided on an “as is” basis without warranties of any kind
2. Campaign Mechanics
a) The following are seven (7) steps for the Campaign:-
Step 1: Visit the Campaign Page
Step 2: Make it Yours
- Choose the product you want to purchase.
- Click ‘Add to Cart’.
Step 3: Order Confirmation
- Check the Cart to ensure that the product placed is correct and then Click ‘Checkout’.
Step 4: Read and Agree the Terms and Conditions
- Please read and understand the Terms & Conditions carefully before ticking on the “Agree” box and proceed.
Step 5: Checkout
- Check the Order summary once again to ensure that the correct order will be placed. To change the order details you may select ‘EDIT’, otherwise please proceed to next step.
- Confirm if you have a Samsung account – Yes / No
- If Customer clicks ‘Yes’ – will be directed to sign in page. Kindly input your Samsung account Email or Phone Number and Password.
- If Customer clicks ‘No’ – prompter will appear and you are required to fill in your email address. Click Continue to proceed to next page. Fill in all required information, select delivery method and click ‘Continue’ to proceed to Payment.
Step 6: Payment & Confimation
- Verify that order details are correct, and click on the ‘Online Payment’ option.
- Customer will be directed to iPay88 site to make full payment.
- Upon successful payment of the order, Customer will receive an e-receipt form iPay88 and Order Confirmation Email from Samsung SDS Global SCL Malaysia Sdn Bhd within 24 hours.
Step 7: Delivery
-Order will be successfully received. Delivery will be completed within 5-7 working days for Peninsular Malaysia; and 1-2 weeks for East Malaysia from the date of your order being placed.
- Terms and Conditions apply.
This Campaign will begin from 10:00am, 10th December 2018 (Monday) to 11:59pm, 12th December 2018 (Wednesday) (“Campaign Period”). Samsung reserves the right to shorten, extend or cancel the Campaign Period without prior notice.
1. The Promotion is open to all Malaysian Citizens of 18 years old and above (as at 10th December 2018) with a Malaysian Identity Card; except Samsung's employees (and their immediate families), its related agencies, retailers and dealers.
1. Customer acknowledges, understands and agrees that all transactions are between the Customer and iPay88. Samsung only acts as the coordinating party and is not involved or a party of any monetary/sale and purchase of this campaign transaction.
2. Customer is not allowed to cancel the order, change the model or model color, once Customer has successfully completed and confirmed the transaction via iPay88.
3. Customer shall pay the full amount for the order directly to Samsung via iPay88.
1. The delivery will be completed within 5-7 working days for Peninsular Malaysia; and 1-2 weeks for East Malaysia from the date of your order placed.
2. The fulfilment and delivery of the product is handled by SDS.
3. SDS reserves the right to appoint a third party (3rd) party vendor or service provider to handle the fulfilment or making available of the product and delivery of the product to you. By providing your personal information including name, delivery address, contact numbers, email address and other information to SDS, SDS can use and/or disclose to such third party (3rd) party vendor or service provider for the purposes of delivery services.
4. To accept the item, the Customer or the authorised representative or the recipient are required present identification, i.e. NRIC or Passport to the delivery personnel, failing which the delivery personnel have the right to refuse delivery and will return the product to SDS as “unclaimed”.
5. The proof of delivery of product must be in the form of written acknowledgement of receipt of the product by the customer, the authorised representative or the recipient. If the delivery address is an office address, an acknowledgement by any office staff will be treated as good acknowledgement of the item.
6. The time for delivery of the product is between the Customer and SDS. Samsung shall not be liable for any delay in delivery of the product howsoever caused.
7. Customer's Covenants
1. In connection to this Campaign and placing the order, Customer will not use this site:
a) To submit fraudulent orders, or false, inaccurate, misleading, defamatory, and libelous information;
b) To transfer Customer's order to another party;
c) To distribute viruses or any other technologies that may harm Samsung, or the interests or property of other users;
d) To export the unit purchased except in compliance with the export control laws of relevant jurisdictions and in accordance with posted rules and restrictions;
e) in the event Samsung suspects or discovers that the Customer is abusing this Campaign and/or Samsung in any of the ways mentioned above or otherwise, Samsung may, at our sole discretion, take necessary steps to prevent and mitigate such abuse such as limiting, suspending, or terminating the Customer's user account(s) and access to this site, delaying or removing hosted content, removing any special status associated with Customer account(s), reducing or eliminating any discounts, and taking technical and/or legal steps to prevent Customer from using this site.
8. Limitation of Liability
1. Samsung uses its reasonable effort to keep its site safe, secure, and functioning properly, but Samsung does not guarantee the continuous operation of or access to this site.
2. Customer agrees that he/she is making use of this site at his/her own risk, and that it is being provided to Customer on an "AS IS" and "AS AVAILABLE" basis.
3. To the extent permitted by applicable law, Samsung excludes all express or implied warranties, Terms and Conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
4. Customer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Campaign.
5. Customer shall be deemed to be able to perform legally binding contract upon his/her submission to this Campaign and there shall not be any refund or costs whatsoever arising from his/her violation of the minimum age stated herein.
6. Warranty of the product is subject to standard product warranty coverage as per Terms and Conditions stated in the official corporate website at https://www.samsung.com/my/support/warranty. Customer is advised to check the website from time to time and stay informed for any changes on the Terms and Conditions of the warranty.
7. All transportation, personal costs and/or any other costs, fees and/or related expenses arising out of the collection of the phone are the Customer's sole responsibility.
Customer will fully indemnify and hold Samsung (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by himself/herself or any third party due to or arising out of his/her breach of these Terms and Conditions, improper use of the site or breach of any law or the rights of a third party.
1. Any sales or e-commerce or Samsung online store enquiries, please contact +603-5191-1515 Mon - Fri 9am - 6pm (Excluding Sat, Sun & Public Holidays).
2. Samsung reserves the right to make amendments to the Terms and Conditions of the Campaign herein without prior notice.
3. Samsung reserves the right to disqualify any submissions for this Campaign in the event of violation of any of the Terms and Conditions.
4. In the event of any discrepancies between the information that Customer has submitted with regards to this Campaign and the information provided during collection of the product for any reasons whatsoever, Samsung shall not be responsible for any loss or costs arising from such discrepancies howsoever caused.
5. In case of any dispute, Samsung reserves the right to make the final decision and shall have the right to cancel, disqualify the order or forfeit the deposit as deemed necessary.
7. By placing an order, Customer agrees to grant Samsung and their respective parent companies, subsidiaries, affiliates, licensees, directors, officers, agents, independent contractors and advertising/promotion agencies the use of his/her full details submitted through this Campaign, without further compensation, unless prohibited by law.
8. In the event of inconsistencies between the Terms and Conditions found elsewhere with regard to this Campaign (if any) and the Terms and Conditions herein, the latter shall prevail.
9. These Terms and Conditions herein shall be governed by the laws of Malaysia and the jurisdiction of the courts of Malaysia.