Terms & Conditions

Samsung Malaysia Terms & Conditions

Note9 Exclusive! FREE Yiruma Concert Tickets!


Samsung Members

Hello Galaxy Note9 users! Here’s one of the many exclusive treats for you to enjoy! Enjoy a pair of Yiruma Concert Tickets for FREE!

Only click on “Redeem” once you have confirmed that you will be attending the concert.


Event Details:

Name of Event: Genting LIVE with Yiruma

Event Date: 1 September 2018

Event Venue: Arena of Stars, Genting

Ticket Collection Timing: 6.00PM – 8.00PM



1.      Redemption is valid from 22 August 2018 – 1 September 2018.


2.     Exclusive for Samsung Members app users on a Samsung Galaxy Note9 only.


3.      Offer is valid for the first 400 registered Samsung Members users using a Samsung Galaxy Note9 only.


4.      Limited to only ONE (1) redemption per user during the campaign period.


5.      No cash alternatives or refund will be offered in lieu of the promotion entitlement.


6.      Only original and valid tickers issued by the organizer of the show (“Organizer”) and/or its authorized agents are admissible to the show venue.  Tickets with any alteration and/or mutilation shall be null and void.


7.      The Organizer will not refund or replace any lost, damaged, stolen or misplaced tickets.


8.      Admission is strictly by the date and time specified on the ticket. Any request to exchange any ticket with a ticket of a different price scale or to change the date and/or time of the show will not be entertained.


9.      The ticket holder’s admission to and presence at the respective show/event shall be at the ticket holder’s own risks.  The Organizer shall not be responsible or liable for any damage, loss, costs and expenses that may have been suffered by the ticket holder arising from his/her admission to and presence at the respective show/event.


10.  Kindly observe the “No Smoking” rule while inside the respective show/event venue.


11.  The resale of tickets for cash or in kind by the customer to any third party is prohibited. The Organizer reserves the right to cancel any tickets that have been resold without the need to make any refund or compensation.


12.  The Organizer reserves the right to cancel or postpone the show/event or change the time and location without prior notice or assigning any reasons.


13.  The Organizer reserves the right to refuse the admission without any refunds or compensations of any ticket holders who, in the sole opinion of the Organizer, is disruptive, behaving disorderly or appear likely to behave violently or contrary to public order, appear to be under the influence alcohol or illegal drugs or may impair the enjoyment, comfort, privacy, security and safety of other patrons.


Consumer Mechanics

1.      Tap on the “Redeem” button.


2.      Safely keep your Redemption Page until the day of the event. (Do not “Swipe” the “Swipe Here” tab on your own accord).


3.      At the event, present the Redemption Page to the Samsung Members personnel.


4.      The Samsung Members personnel will verify the registration and “Swipe” on the Swipe Here tab.


5.      The Samsung Members personnel will then hand over a pair of a physical concert ticket.


Other Terms and Conditions

1.      Genting Malaysia Berhad (“Genting”) or Samsung Malaysia Electronics (SME) Sdn Bhd (“Samsung”) shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating, accepting, redeeming or using the Promotion. Genting or Samsung shall not be liable for any compensation or reimbursement due to the unavailability of the stocks and/or any costs and expenses including but not limited to transportation, accepting or using this Promotion.


2.       Genting reserves the right to alter, extend or terminate this Promotion and amend the terms and conditions at any time without prior notice. User’s continuous use or redemption of the promotion and in the absence of objection notice in writing by the User on the alteration, change or amendments to the Terms and Conditions shall be deemed as unconditional acceptance of the same by the User. In case of any disputes in connection with the Promotion, the decision of Genting shall be final.


3.       By participating or redeeming this Promotion, User agrees to release, fully indemnify and hold Genting and Samsung and its respective employees, officers, directors, shareholders, agents, representatives, parent companies affiliates, subsidiaries, licenses, advertising, promotion, and fulfilment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the promotional redemption or resulting from acceptance, possession, use or misuse of the promotion, or from any gift-related activity, including without limitation, personal injury, death and property damage, and claims based on publicity rights defamation or invasion of privacy.


4.       Samsung will not assume any responsibility or liability for the gift and Samsung expressly excludes and disclaims any representations, warranties or endorsement, implied or express, written or oral, of the gift offered under this reward, including but not limited to any warranty of quality, merchantability, fitness for a particular purpose, health and safety. The voucher is offered solely by the merchant under such terms and conditions as may be determined by the merchant. Any dispute arising from or in connection with the voucher offered by the merchant shall be resolved by the users directly with the merchant.


5.      These Terms and Conditions are governed by the laws of Malaysia and disputes directly or indirectly arising from these Terms and Conditions and/or this offer shall be referred to the exclusive jurisdiction of the courts of Malaysia.