TGV Redemption Terms & Conditions

Samsung Pay – Pay & Win 2 TGV e-vouchers

1.       Samsung Pay, Pay & Win 2 TGV e-vouchers (“Promotion”) is organized by Samsung Malaysia Electronics (SME) Sdn. Bhd. ("Samsung") and is open to individuals who are:

  i.            Residents of Malaysia and;

                 i.      Aged 18 years and above as stated on their NRIC/Passport (as of 8th March 2019); or

                  ii.      Children aged 13 years and above but have not attained 18 years of age as stated on their NRIC/ Passport (as of 8th March 2019);

 ii.            And use Samsung Pay via Samsung Galaxy S10e|S10|S10+ devices

The new payment card enrollment and payment transaction will be counted based on a specific Samsung device, in these case Samsung Galaxy S10e|S10|S10+ devices only. For the avoidance of doubt, if the individual uses Samsung Pay on more than one Samsung device, then the new payment card enrollment on each Samsung device will be counted separately and not combined.

2.       By participating in this Promotion, each individual agrees to be bound by these Terms and Conditions. For  children aged 13 years and above but have not yet attained 18 years of age (as of 8th March 2019), such children ’s parent/guardian warrants and agrees that the children including his/her parent/guardian shall be irrevocably bound by these Terms and Conditions. All rules and regulations and instructions issued by Samsung from time to time will be deemed incorporated in these Terms and Conditions. Samsung reserves the right to amend the Terms and Conditions of the Promotion at any time, without prior notice.

3.       To participate in the Promotion, each individual  must:

  i.            Activate Samsung Pay App and register with Samsung Account.

 ii.            Open Samsung Pay App or Click Push Notification.

 iii.            Click Promotion Panel or Event Tab to join the promotion.

 iv.            Event detail page comes up and click event participation button.

  v.            Click “Agree” on promotion T&C.

 vi.            Add one (1) new payment card

vii.            Perform one (1) payment transaction using Samsung Pay anywhere

viii.            Open Promotion Panel to check Promotion status.

 ix.            Go to TGV outlets, show the e-voucher code in vouchers page to the cashier and claim your gift.

 x.            The cashier will then delete voucher code coupons.

4.       The Promotion period (“Promotion Period”) will commence on 8th March 2019, 10:00am (“Promotion Start Date”) and close on 31st March 2019 23:59pm, Malaysia Time (“Promotion End Date”). Samsung’s server is the official time-keeping device for this Promotion This Promotion is limited to the first 2,500 who completed the payment transaction using Samsung Pay via Samsung Galaxy S10e|S10|S10+ devices only.

5.       The first 2,500 winners who successfully complete the Promotion by adding one (1) new payment card and perform one (1) payment transaction (as defined in Clause 6 below) within the Promotion Period are entitled to receive a pair of free e-voucher from TGV, redemption is subject to availability on a daily basis during the Promotion Period and at Samsung’s sole discretion. The redemption is on a first-come-first-served-basis and while stocks last.

6.       New payment card enrolled must be an entirely new card that has never been added to Samsung Pay application by the Promotion and such new card has only been added for the first time by the  during the Promotion Period. User will be required to perform at least one (1) payment transaction using Samsung Pay. Only new payment card enrolment and usage is entitled to receive the free e-voucher.

7.       Individuals are required to present the e-voucher and allow the staff to click on the REDEEM/ DELETE button on your device at the TGV outlet locations to redeem their gifts upon. The redemption period starts from 8th March 2019 to 31st July 2019.

8.       The redemption is valid at all TGV outlets in Malaysia.

9.       Individual is entitled to one (1) pair of TGV e-vouchers and is not valid with any other promotions or discount. Vouchers are not refundable, exchangeable for cash or with vouchers of other denominations. Images shown are for illustration purpose only.

10.    Samsung will not be held responsible for loss of e-vouchers. Information cannot be changed once submitted by you.

11.    By participating in the Promotion, each individual is communicating with Samsung electronically. By doing so, each individual agrees to receive communications from Samsung electronically. Samsung will communicate by push message via Samsung Pay, electronic mail at the electronic mail address provided by the individual or posting notices in such other manner specified herein. Each individual consents to receiving electronically all agreements, notices, disclosures and other communications that Samsung provides in relation to the Promotion. Notwithstanding any provisions herein, each individual acknowledges that Samsung has the discretion, but not oblige, to contact the individual via other reasonable means or mode of communication as it deems fit.

12.    Each individual agrees to take part in any and all marketing, promotional, publicity exercises with respect to the Promotion; agrees for Samsung to use his/her name, voice, photograph, likeness or other personal identifiable information in any media for the promotion and publicity of this Promotion and/or Samsung products; and grants to Samsung all consents and waivers necessary hereunder, including in respect of any promotional photographs and/or audio/ video recordings taken in respect of the Promotion. Each individual agrees that Samsung shall be at liberty to publish, promote, copy, reproduce, transmit, display , edit, adapt, modify, create derivative works of and/or otherwise distribute or use his/her particulars (including any publicly available Facebook profile photo and details):

 i.            In connection with this Promotion and/or Samsung products; 

ii.            For the promotion and publicity of this Promotion and/or Samsung products;

 iii.            In any manner, format or media whether now known or hereinafter created, and in any part of the world, including without limitation on online platforms such as Facebook, YouTube, Twitter and Instagram;

 iv.            At Samsung's sole direction; and

v.            Royalty-free and without any obligation of attribution or consent. Each individual hereby irrevocably grants to Samsung all consents and waivers necessary in connection with the above.

13.    Samsung reserves the right to disqualify any individual suspected of fraud/ any irregular transaction, or if Samsung believes that individual entry and/or results has been manipulated in any way by machines or computers.

14.    Samsung reserves the right to request for a screenshot of the Samsung Pay transaction history page and/or any other supporting documentation for verification purposes.

15.    Samsung reserves the right to change or substitute the promotion gift to other gift(s) of a comparable or other value if deemed fit. Promotion gifts are not exchangeable for cash.

16.    In the event of any dispute arising from the Promotion or relating to the interpretation of these Terms and Conditions, the decision of Samsung on all matters pertaining to the Promotion shall be final and binding on all parties. No correspondence or further claims shall be entertained.

17.    If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond Samsung's control, Samsung reserves the right in its sole discretion, to the fullest extent permitted by law:

 i.            To disqualify any individual ; or

ii.            To modify, suspend, terminate or cancel the Promotion, as appropriate.

18.    Samsung makes no guarantee of the availability of Samsung Pay application or its web services and will not be held responsible for interruption of service that may interfere with the ability to participate in the Promotion.

19.    Samsung does not undertake any responsibility or obligation to ensure that any prize will be delivered, by the sponsors or otherwise, to any prize winner. To the fullest extent permissible under applicable law, Samsung disclaims all warranties and representations of any kind, express or implied, including any representation that any prize shall be delivered or transferred to the winner(s). Except for any liability that cannot be excluded by law, Samsung (including its officers, employees and agents) excludes all liability (including for negligence), for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where arising out of the following:

 i.            Any technical difficulties or equipment malfunction (whether or not under Samsung's control);

 ii.            Any theft, unauthorized access or third party interference;

iii.            Any Transaction, claim or prize(s) that is late, lost, altered, damaged or misdirected (whether or not after receipt by Samsung) due to any reason beyond the reasonable control of Samsung;

iv.            Any variation to the prize(s) value to that stated in these Terms & Conditions;

v.            Any tax liability incurred ; or

vi.            Use of the prize(s).

20.    Samsung collects, uses, processes and/or discloses (including to third parties overseas) individual’s personal information in order to conduct the Promotion, and in accordance with the Samsung Privacy Policy ( Each individual consents to such collection, use, processing and disclosure of his/her personal information, and represents and warrants that all information provided is true and accurate in all respects. Validity of Enrolment is conditional on providing this information. Each individual agrees that Samsung may, for a reasonable period of time, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or making phone calls to the individual(s).

21.    Employees and agents of Samsung, their respective families, households or anyone professionally connected with this Promotion (in Samsung's opinion), are not eligible to enter this Promotion.

22.    Each individual agrees to indemnify and hold Samsung harmless from and against any and all claims, damages, liabilities, costs and expenses (including legal costs on an indemnity basis) arising from the alleged or actual infringement of any third party copyright, patent, trademark or other intellectual property rights, or other rights, any breach of these Terms and Conditions and/or arising out of or in connection with the Promotion.

Except where expressly provided herein, each individual shall bear his/her own costs and expenses incurred and/or arising from his/her participation in the Promotion, and no reimbursement may be sought from Samsung and/or the sponsors.

23.    These Terms and Conditions shall be governed and construed in accordance with the laws of Malaysia and disputes directly or indirectly arising from these Terms and Conditions and/or this offer of e-voucher shall be referred to the exclusive jurisdiction of the courts of Malaysia.

TGV e-vouchers T&C

    Voucher Validity Period : 8 March 2019 – 31 July 2019

  1. Valid to redeem for 2 tickets at any TGV Cinemas ticketing counter.
  2. Not available for online redemption.
  3. Valid for CLASSIC/DELUXE seat only.
  4. Each voucher is valid for 2 tickets for 1 time use only and tickets are subject to availability.
  5. Cash top-up needed for Glide seat, Twin seats, 3D titles and selected movies (when specified).
  6. Must present 2 vouchers for Twin seats.
  7. Not valid for Beanie, IMAX, ONYX, Luxe, Indulge and any other specialty hall.
  8. Non-returnable, non-refundable & not extendable.
  9. Valid for redemption by the expiry date stated on the voucher.
  10. Not applicable for any other promotions and items from the CandyBar.
  11. This voucher remains the PROPERTY of TGV CINEMAS SDN BHD.
  12. TGV Cinemas reserves the right to revise these terms and conditions without prior notice.


1.     Flash the e-voucher at any TGV Ticketing counter to utilize the e-voucher.

2.      Allow the cashier to delete the voucher upon redemption