Terms and Conditions
Samsung Galaxy Note20 5G Series & A32 Mid Year Sales Campaign
1. The Samsung Galaxy Note20 5G Series & A32 Mid Year Sales Campaign ("Campaign") is organised by Samsung Malaysia Electronics (SME) Sdn Bhd ("Samsung" or “Organiser”).
2. The sale transaction in the Campaign is between the Participating Outlets and Consumer. Samsung only provides the recommended retail price ("RRP") and redemption guidance on this site.
3. Customer agrees to comply with all the terms and conditions when accessing or using this site. The scope of these terms and conditions is limited to Samsung’s role of hosting this site and organising this Campaign only.
1. This This Campaign is applicable to eligible Customers who have purchased any of the Galaxy A32 Or, Galaxy Note20 5G Series device to receive an instant rebate (“Rebate”) from the Recommended Retail Price (“RRP”).
2. The quantity & value of the rebate are subject to the device model purchased by customer as below.
Price after rebate
Galaxy A32 4G
8GB+128GB – RM1,099
8GB+128GB – RM 999
Galaxy Note20 5G
12GB+256GB – RM 4,299
12GB+256GB – RM 3,199
Galaxy Note20 Ultra 5G
12GB+256GB – RM 5,199
12GB+256GB – RM 4,099
(collectively referred to as “Eligible Device”)
3. Customers will be eligible to participate in other campaigns available in tandem with this Campaign except,
a. Combine discount obtain through other on–going campaign.
b. Claim eVoucher under “Samsung Galaxy S21 5G Series & Galaxy Note20 5G Series May21 eVoucher Campaign”
4. The exclusive instant rebate are first served basis and while stocks last.
C. Participating Outlets
1. Samsung Online Store (https://www.samsung.com/my)
2. All Samsung Experience Stores (SES)
3. All Senheng, Grand Senheng& SenQ stores
4. Selected Samsung Authorized Retailers
i. Online stores : https://www.senheng.com.my/ and https://www.senq.com.my/
ii. Senheng & Grand Senheng offline stores: https://www.senheng.com.my/store-locator
iii. SenQ offline stores: https://www.senq.com.my/store-locator
5. All Urban Republic Stores
6. Selected AEON stores (i.e. AEON Taman Maluri, AEON Ampang Utara2 (AU2), AEON Mid Valley, AEON IOI Mall)
7. All Best Denki stores
8. All Courts Malaysia stores
9. All Harvey Norman stores; (more particularly set out as link below)
10. Samsung Authorized Online Flagship Store (Shopee & Lazada)
D. Campaign Period
1. The Campaign Period will be from 12:00am, 29th May 2021 (Saturday) to 11:59pm, 31st July 2021 (Saturday). Subject to the operating hours of Participating Outlets.
2. Samsung reserves the right to shorten, extend or cancel the Campaign Period without prior notice.
1. The Campaign is open to all Malaysian Citizens of 18 years old and above (during Campaign Period) with Malaysia Identity Card; except Samsung's employees (and their immediate families), its related agencies, retailers and dealers.
1. Customer acknowledges, understands and agrees that all transactions are between Customer, iPay88 and Participating Outlets only. Samsung only acts as the coordinating party and is not involved or a party of any monetary/sale and purchase of this Campaign.
2. The full payment made for the order is strictly not refundable and/or transferrable.
G. Customer's Covenants
1. In connection to this Campaign, Customer will not use this site:
i. To submit fraudulent order, false, inaccurate, misleading, defamatory, or libellous information;
ii. To distribute viruses or any other technologies that may harm Samsung, or the interests or property of other users;
iii. To export the unit purchased except in compliance with the export control laws of relevant jurisdictions and in accordance with posted rules and restrictions;
iv. In the event Samsung suspects or discovers that the Customer is abusing this Campaign and/or Samsung in any of the ways mentioned above or otherwise, Samsung may, at our sole discretion, take necessary steps to prevent and mitigate such abuse such as limiting, suspending, or terminating the Customer's user account(s) and access to this site, delaying or removing hosted content, removing any special status associated with Customer account(s), reducing or eliminating any discounts, and taking technical and/or legal steps to prevent Customer from using this site.
G. Limitation of Liability
1. Samsung uses its reasonable effort to keep its site safe, secure, and functioning properly, but Samsung does not guarantee the continuous operation of or access to this site.
2. Customer agrees that he/she is making use of this site at his/her own risk, and that it is being provided to Customer on an "AS IS" and "AS AVAILABLE" basis.
3. To the extent permitted by applicable law, Samsung excludes all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
4. Customer shall assume full responsibility in case of any accident, damage or claim resulting from participating in this Campaign.
5. Customer shall be deemed to be able to perform legally binding contract upon his/her submission of the pre-order and there shall not be any refund or costs whatsoever arising from his/her violation of the minimum age stated herein.
6. Warranty of the Eligible Device is subject to standard product warranty coverage as per terms and conditions stated in the official corporate website at http://www.samsung.com/my/support/warranty. Customer is advised to check the website from time to time and stay informed for any changes on the terms and conditions of the warranty.
7. All transportation, personal costs and/or any other costs, fees and/or related expenses arising out of the collection of the phone are the Customer's sole responsibility.
Customer will fully indemnify and hold Samsung (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by himself/herself or any third party due to or arising out of his/her breach of these Terms and Conditions, improper use of the site or breach of any law or the rights of a third party.
1. In the event Customer have queries with regard to the Campaign, please call Samsung helpline at 1-800-22-8899 for clarification.
2. Samsung reserves the right to make amendments to the Terms and Conditions of the Campaign herein without prior notice.
3. The rebate in this Campaign is not redeemable for cash, not exchangeable, transferable, or refundable, and cannot be used in conjunction with other promotional offers at the Campaign.
4. Samsung reserves the rights to change or replace the rebate with products of similar value without prior notice.
5. All pictures and/or images of the rebate found in any advertising and marketing materials are for illustration purposes only and may be different from the actual products.
6. Samsung reserves the right to disqualify any submissions for the rebate redemption in the event of violation of any of the Terms and Conditions.
7. In the event of any discrepancies between the information that Customer has submitted with regards to the redemption of the rebate and for any reasons whatsoever, Samsung shall not be responsible for any loss or costs arising from such discrepancies howsoever caused.
8. In case of any dispute, Samsung reserves the right to make the final decision and shall have the right to cancel, disqualify the order or forfeit the deposit necessarily.
10. By registering an account for the rebate redemption, Customer agrees to grant Samsung and their respective parent companies, subsidiaries, affiliates, licensees, directors, officers, agents, independent contractors and advertising/promotion agencies the use of his/her full details submitted through the Campaign, without further compensation, unless prohibited by law.
11. In the event of an electronic, computer, operational and/or technical error affecting the details or pricing or quantity of the product or any promotion on the website, Samsung reserves the absolute rights to rectify such error and/or cancel any transaction which has been entered into in reliance of the said error.
12. In the event of inconsistencies between the Terms and Conditions found elsewhere with regard to this Campaign (if any) and the Terms and Conditions herein, the latter shall prevail.
13. These Terms and Conditions herein shall be governed by the laws of Malaysia and the jurisdiction of the courts of Malaysia.