Terms & Conditions

Samsung Malaysia Terms & Conditions

Terms of Participation
1.  By Participating in this Campaign, the Successful Applicant is deemed to have unconditionally agreed to and accepted these Terms & Conditions stated herein and Citibank Samsung Pay Credit Card Online Acquisition Campaign Terms & Conditions at https://www.citibank.com.my/english/promo/samsungpay/pdf/SamsungPay_Terms_and_Conditions_VER04.pdf


2.  Samsung reserves the right to amend these Terms and Conditions without prior notice. 


3.  In case of any dispute howsoever caused in connection to or arising out of this Campaign, Samsung reserves the right to make the final decision.


4.  Each Successful Applicant agrees that Samsung may, for a reasonable period of time, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or making phone calls to the Successful Applicant.


 5.  These Terms and Conditions are governed by the laws of Malaysia and disputes directly or indirectly arising from these Terms and Conditions shall be referred to the exclusive jurisdiction of the courts of Malaysia. 

1.  The Applicant whose application has been submitted during the Campaign Period and approved by Citibank before 31/7/2018 (“Successful Applicant”). 


2.   This Points Redemption is open to Successful Applicant who has received email from Citibank Berhad with instruction on how to redeem the Points Redemption. 


3.  The Successful Applicant must own a Samsung Galaxy device which is compatible with Samsung Pay and more info can be found at Samsung Pay


4.  Successful Applicant shall be a resident of Malaysia, had attained the age of 21 years at the time of making application to apply Citibank card.  

How to Redeem 

1.  Points Redemption is through the Samsung Pay App during the Redemption Period only.


2.  To redeem the points , each Successful Applicant shall abide to the following steps: 

Step 1: Click into Citibank Samsung Pay Credit Card Online Acquisition Campaign banner in Samsung Pay app.

Step 2: Click into Enter Code.

Step 3: Accept the terms and conditions and press confirm button to proceed.

Step 4: Click into Input your Information with valid name, email address (Samsung Account) and mobile number and voucher code into Samsung Pay app.

Step 5: The 3,000 worth of Samsung Rewards Point will be deposited to the user Samsung Account within SEVEN (7) working days when Samsung Pay has verified the email address and mobile number after the applicant key in the unique code in the Samsung Pay App.


3.  One (1) time redemption per valid Samsung Account per Successful Applicant only. 


4.  Successful Applicant has to redeem the voucher code within SEVEN (7) days upon receive of the voucher code from Citibank.
Duration The “Citibank Samsung Pay Credit Card Online Acquisition Campaign” (“Campaign”) will run from 29/3/2018 to 30/6/2018 (“Campaign Period”). Samsung Malaysia Electronics (SME) Sdn Bhd (“Samsung”) shall reserve the right to shorten or extend or cancel the Campaign at its sole discretion without any prior notice.


Redemption Period  The Samsung Rewards Points redemption (“Points Redemption”) will run from 1/4/2018 till 31/12/2018 on a first come first served basis.

Liability and Responsibility

1.  By participating in this the Campaign, Successful Applicant agrees to release and hold Samsung and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfillment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the activation campaign or resulting from acceptance, possession, use or misuse of the product, or travel to or from collection of gift, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.


2.  Citibank Berhad (“Citibank”) or Samsung will not reimburse, compensate or otherwise be held responsible for any lost, stolen or damaged on the redemption code.


3.  Samsung Rewards Points is not exchangeable, refund, turn into cash or transferable.


4.  Samsung shall not be responsible for any inaccurate details provided by the Successful Applicant to claim their Samsung Rewards Points if any and reserves the right to disqualify the Successful Applicant in the event of violation of any of the Terms and Conditions. 


5.  Samsung has the absolute right to disqualify/remove any submission by the Successful Applicant that is fraudulent, dishonest or malicious towards any party or has potential adverse impact to the Points redemption and/or Samsung’s brand and reputation. 


6.  Except where expressly provided herein,  Successful Applicant shall bear his/her own costs and expenses incurred and/or arising from his/her participation in the Points Redemption including transportation, accommodation sustenance and any other costs in relation to the collection of gift(s), and no reimbursement may be sought from Samsung and/or the sponsors.

Privacy Policy 

By participating in this the Campaign, the Successful Applicant indicates that she/he has read, understood and agreed that the personal data will be recorded, stored or otherwise processed in accordance to Samsung's Privacy Policy available at http://www.samsung.com/my/info/privacy.html/