A Parents' Day of Pampering

Valid from 15th June -15th July 2019

A Parents' Day of Pampering
  • HIGHLIGHTS
  • TERMS AND CONDITIONS
  • FAQ

HIGHLIGHTS

Instant Reward

*Receive a soundbar HW-N300 with purchase of UA58RU7100KXM

Receive a soundbar HW-N300  with purchase of UA58RU7100KXM

Free Gift

Redeem Ogawa Mobile Shiatsu worth RM499 with purchase of selected TV models

Ogawa Mobile Shiatsu worth RM499

TERMS AND CONDITIONS

SAMSUNG Parents' Day Promotion:

 

TERMS AND CONDITIONS

 

Introduction

The SAMSUNG Parents' Day Promotion: Consumer redemption of one unit of OGAWA MOBILE SHIATSU LITE SHIATSU BACK MASSAGE PILLOW – BLUE worth RM499 through https://samsung-redemption.com/my-gwp/login when purchase selected TV model (“Free Gift”) :

(i) UA55RU7300KXXM or

(ii) UA58RU7100KXXM or

(iii) UA55RU7400KXXM

 

In addition, any purchase of TV model (ii) UA58RU7100KXXM will be entitled to Sound Bar HW-N300/XM free of charge (“Gift with Purchase”) (“Promotion”). This Promotion will run from 15th June 2019 to 15th July 2019 or while promotional stocks last, whichever is earlier (“Promotion Period”). Samsung Malaysia Electronics (SME) Sdn Bhd (“Samsung”) reserves the right to shorten, extend or cancel the Promotion Period at its sole discretion without prior notice.

This Promotion is available at below participating Samsung authorized retail outlets and partner’s online platforms.

 

WILAYAH PERSEKUTUAN 

No.
Brand Shop
Outlet Address
Phone Number
1
E.S.H ELECTRICAL@EKOCHERAS MALL, CHERAS
S-02 & S-02A, EKOCHERAS MALL, NO 693, BATU, 5, JALAN CHERAS, 56000 KUALA LUMPUR
03-91346698
2
SUPREME HOME APPLIANCES@KEPONG
36G & 38G, VISTA MAGNA, METRO PRIMA KEPONG, 52100 KUALA LUMPUR
03-67311032
3
SUPREME HOME APPLIANCES@WANGSA WALK MALL
LOT G-13, WANGSA WALK MALL, JALAN WANGSA PERDANA 1, BANDAR WANGSA MAJU, 53300 KUALA LUMPUR
03-23035891
4
SYARIKAT SIN CHAN LEE@CHERAS
72 A-G & 76-G, JALAN DWI TASIK, DATARAN DWI TASIK, BANDAR SRI PERMAISURI, CHERAS, 56000 KUALA LUMPUR
03-91730299
5
UNHUAT ELECTRONIC@BANDAR BARU WANGSA MAJU
12 & 14 JLN 1A/27A SEKSYEN 1 BANDAR BARU WANGSA MAJU (NEAR JUSCO) SETAPAK 53300 KUALA LUMPUR
03-41495982
6
SUPREME HOME APPLIANCES@BANDAR BARU AMPANG
16 & 18, JALAN WAWASAN 2/12, BANDAR BARU AMPANG, AMPANG, 68000 KUALA LUMPUR
03-42784426

SELANGOR

No.
Brand Shop
Outlet Address
Phone Number
1
DESA HOME THEATRE@ONE CITY
Desa Home One City, Subang - GF-11,GF18 & GF23, THE SQUARE @ ONE CITY, JLN USJ 25/1C, ONE CITY, 47650 SUBANG JAYA, SELANGOR
03-50223077
2
E.S.H ELECTRICAL SDN BHD@EMPIRE SHOPPING GALLERY, SUBANG JAYA
UG-02,EMPIRE SHOPPING GALLERY, JLN SS16/1,47500 SUBANG JAYA, SELANGOR
03-56316877
3
HOE HUAT ELECTRIC@ENCORP STRAND MALL, KOTA DAMANSARA
LOT F-5, FIRST FLOOR, ENCORP STRAND MALL, NO.1, JALAN PJU 5/23 ENCORP STRAND, PUSAT PERDAGANGAN KOTA DAMANSARA, KOTA DAMANSARA PJU 5, 47810, PETALING JAYA, SELANGOR
03-61437635
4
HOME NET ELECTRICAL@PUCHONG
NO20-22 JLN PUTERI 1/1 BDR PUTERI PUCHONG 47100 SELANGOR
03-80684348
5
E.S.H ELECTRICAL SDN BHD@SS2, PETALING JAYA
NO. 6,8,10,12, JALAN SS 2/24, SS 2, 47300 PETALING JAYA, SELANGOR
03-78753692
6
TBC ELEKTRIK@KUALA SELANGOR
43 & 45, JALAN MEDAN NIAGA 2, MEDAN NIAGA, 45000 KUALA SELANGOR, SELANGOR
03-32897610
7
TBC ELEKTRIK@SUNGAI BULOH
399 JLN 1A/A BDR SG BULOH 47810 SG BULOH SELANGOR
03-61567368
8
TBM @3 DAMANSARA, PJ
LOT L2-17, SECOND FLOOR, TROPICANA CITY MALL, NO. 3, JALAN SS 20/27, SEKSYEN 20, 47400 PETALING JAYA, SELANGOR
03-77101212
9
VISION DIGITAL SHOP@SHAH ALAM
16-G, JALAN DINAR C, U3/C, SEKSYEN U3, TAMAN SUBANG PERDANA, 40150 SUBANG, SELANGOR
03-78469255
10
WENG HING ELECTRONICS@SELAYANG BARU
LOT 11, JALAN 11B, SELAYANG BARU 68100 GOMBAK, SELANGOR
03-61386352
11
WING MING ELECTRICAL@PORT KLANG
NO.35D, JALAN BERINGIN, 42000 PORT KLANG
03-31654143
12
CHOP HOCK LEONG @ SUNGAI BESAR
NO. 40 & 42, JALAN SBBC 6, SUNGAI BESAR, 45300 SELANGOR
03-32241343

NEGERI SEMBILAN

No.
Brand Shop
Outlet Address
Phone Number
1
NANG HONG SALES & SERVICES@AVENUE TAMAN KORPORAT, NILAI
NO 20 , TINGKAT BAWAH, 9 AVENUE TAMAN KORPORAT, 71800 PUTRA NILAI, NEGERI SEMBILAN
06-7999211
2
NANG HONG SALES & SERVICES@CENTRAL BUSINESS PARK, SEREMBAN 2
27-28 CENTRIO BUSSINESS PARK, 70300 SEREMBAN 2, NEGERI SEMBILAN
06-6013146
3
NANG HONG SALES & SERVICES@JALAN DATO BANDAR TUNGGAL, SEREMBAN
135-138, JLN DATO BANDAR TUNGGAL, 70000 SEREMBAN, NEGERI SEMBILAN
06-7628833
4
NANG HONG SALES & SERVICES@PARKING GIANT, SENAWANG
LOT 571, JALAN SENAWANG, TAMAN KOMERSIAL SENAWANG, 70450, SENAWANG, NEGERI SEMBILAN
06-6757155

PENANG 

No.
Brand Shop
Outlet Address
Phone Number
1
BAN HIN BE @BAYAN BARU, BUKIT JAMBUL
1-1-25, IDEAL AVENUE, MEDAN KAMPUNG RELAU 1, (OFF JALAN TUN DR AWANG) BAYAN BARU
04-6452880
2
BAN HUAT ELECTRICAL SALES & SERVICE @ BAGAN AJAM
400, JALAN PAKU LIMA, BAGAN AJAM, 13000 PENANG
04-3334496
3
C. S. E. BEST POINT FURNITURE & ELECTRIC@CHAI LENG PARK
LOT 2975G, GROUND FLOOR, CHAI LENG PARK COMPLEX, JALAN BARU, SEBERANG PERAI, 12700 PENANG
04-3900060/3970070
4
CHOP SENG HOCK ELECTRICAL @PUSAT PERNIAGAAN ALMA, BUKIT MERTAJAM
NO. 36, 38G, JALAN PERNIAGAAN, PUSAT PERNIAGAAN ALMA, BUKIT MERTAJAM, 14000 PENANG
04-5522968
5
SYARIKAT ELEKTRIK SIANG@JALAN STATION, BUKIT MERTAJAM
15 & 16, JALAN STATION, BUKIT MERTAJAM, 14000 PENANG
04-5386915
6
SYARIKAT ELEKTRIK SIANG@SIMPANG AMPAT
1691, JALAN BESAR, TAMAN KERUING, 14100 SIMPANG AMPAT, PENANG
04-5683000
7
WAH LEE CHAIN-STORE@ PUSAT PERNIAGAAN MAJU JAYA, BUKIT MERTAJAM
2626, 2627, & 2628, JALAN MAJU, PUSAT PERNIAGAAN MAJU JAYA, BUKIT MERTAJAM, 14000 PENANG
04-5394262/5393918
8
C. S. E. BEST POINT FURNITURE & ELECTRIC@TANJONG TOKONG
C-G-8, C-G-9 & C-G-10 VANTAGE DESIRAN TANJONG TOKONG, 10470 TANJONG TOKONG, PENANG
04-8917588
9
KHING WAH ELECTRICAL@CAMPBELL STREET
170-172, CAMPBELL STREET, GEORGETOWN, 10100 PENANG
04-2635773
10
STAR ELECTRICAL CO. @LINTANG ANGSANA, AIR ITAM
57-A, B & C, LINTANG ANGSANA, 11500 AIR ITAM, BANDAR BARU, PENANG
04-8264039/8268100

KEDAH

No.
Brand Shop
Outlet Address
Phone Number
1
CHANG SIN LETRIK@CHANGLOON
72B, JALAN SINTOK, CHANGLUN, 06010 KEDAH
04-9245370
2
LAGENDA TECH ELECTRONIC@SG PETANI
191, JALAN LEGENDA 7, LAGENDA HEIGHTS, 08000 SUNGAI PETANI, KEDAH
04-4248488
3
ORION ELECTRONIC@LANGKAWI
NO.1,2,3 & 4, BATU 1, JALAN KELIBANG, KUAH 07000 LANGKAWI, KEDAH
04-9669168
4
SURIA JERAI ELECTRICAL@ PEKAN SIMPANG KUALA, ALOR SETOR
11, 11A, 11B, 12, 12A, & 12B, PEKAN SIMPANG KUALA, OFF LEBUHRAYA SULTAN ABDUL HALIM, ALOR SETOR, 05400 KEDAH
04-7722952/7711952

PERAK 

No.
Brand Shop
Outlet Address
Phone Number
1
HOCK LOONG ELECTRICAL CORPORATION@JALAN PASIR PUTEH, IPOH
NO. 497-501 JALAN PASIR PUTEH, 31650 IPOH
05-2416292
2
HWA LIAN TRADING@BATU GAJAH
13, JALAN KEMAJUAN, BATU GAJAH, 31000 PERAK
05-3661287
3
PARKWAY ELECTRONIC@SRI MANJUNG
LOT 2373 - 2374, TAMAN SAMUDERA, SRI MANJUNG, 32040 PERAK
05-6885014
4
SIMEES HOME ELECTRIC@MEDAN IPOH
NO. 57 & 59, MEDAN IPOH 1A, MEDAN IPOH BISTARI, IPOH, 31400 PERAK
05-5454691
5
SUNGAI SIPUT ENTERPRISE@SUNGAI SIPUT
NO. 14 & 15, TAMAN OKID, SUNGAI SIPUT, 31100 PERAK
05-5984328
6
SYARIKAT ELEKTRIK SIANG@TAIPING
NO. 9, SUSUR SIMPANG, JALAN SIMPANG, 34000 TAIPING
05-8478410
7
XINGLEE ELECTRICAL & HIFI CENTRE@TELUK INTAN
2A,2B,2C, BANGUNAN TABUNG HAJI, JALAN SPEEDY, 36000, TELUK INTAN, PERAK
05-6230722
8
LEE HIN ELECTRONIC @TAMAN KETOYONG PERMAI, TANJUNG MALIM
47,49 & 51, JLN PERMAIL,TAMAN KETOYONG PERMAI,35900 TANJUNG MALIM, PERAK
05-4562001

JOHOR 

No.
Brand Shop
Outlet Address
Phone Number
1
A.E.S SALES & SERVICE @ PLENTONG
4, JALAN MUTIARA 4, TAMAN PERINDUSTRIAN PLENTONG, 82750 JOHOR BAHRU, JOHOR
07-357 7540
2
A.E.S SALES & SERVICE @ TAMAN MUTIARA EMAS
NO.61 & 63, JALAN MUTIARA 1/2, TAMAN MUTIARA EMAS, 81300 JOHOR BAHRU, JOHOR
07-5500212
3
BM SALES & SERVICES @TAMAN BUKIT INDAH, NUSAJAYA
17 & 19, JLN INDAH 15/2, TMN BUKIT INDAH, 79100 NUSAJAYA, JOHOR
07-2395550
4
DARSON ELECTRONICS @ TAMAN NUSA BESTARI
NO 21-33, JALAN BESTARI 12/2, TAMAN NUSA BESTARI, 81300 JOHOR BAHRU, JOHOR
07-5563418
5
DINOR MARKETING@INDAHPURA, KULAI
549, 550, 551, 552, 553, 554, JALAN KENANGA 29/18, INDAHPURA 81000, KULAI, JOHOR
07-6621055
6
DINOR MARKETING@TAMAN JOHOR, KEMPAS
NO.2, JALAN ARUNG 1, TAMAN JOHOR 81200, JOHOR BAHRU, JOHOR
07-2346789
7
ELEKTRONICK KECK SENG @ BUKIT INDAH
PTD 142589, JALAN INDAH 16/12, TAMAN BUKIT INDAH, 81200 JOHOR BAHRU, JOHOR
07-2446148
8
LIONMAS FURNISHERS@JALAN GENUANG, SEGAMAT
128A & 128B1 , JLN GENUANG , 85000 SEGAMAT, JOHOR
07-7669919
9
LIONMAS FURNISHERS@JALAN RAYA, KULAI
13, 14 & 15, JALAN RAYA, 81000 KULAI, JOHOR
07-7669907
10
LIONMAS FURNISHERS@PLAZA PELANGI
LOT 5.08, 5.09, 5.09A, PLAZA PELANGI, 2, JALAN KUNING, TAMAN PELANGI, 80400 JOHOR BAHRU, JOHOR
07-7669955
11
LIONMAS FURNISHERS@PONTIAN
GROUND FLOOR, NO 140, JALAN BAKEK, 82000 PONTIAN, JOHOR
07-7669968
12
LIONMAS FURNISHERS@TAMAN UNGKU TUN AMINAH, SKUDAI
72, 74, 76 & 78, JLN NAKHODA 7, TMN UNGKU TUN AMINAH, 81300 SKUDAI, JOHOR
07-7669925
13
SENG ELECTRIC SALES & SERVICE@TAMAN MOUNT AUSTIN
1&3, JALAN MUTIARA EMAS 10/19, TMN MOUNT AUSTIN, 81100 JOHOR BAHRU, JOHOR
07-3618822
14
SS AUDIO SDN BHD@BANDAR PERMAS JAYA, MASAI
NO.3, JALAN PERMAS 10/1, BANDAR PERMAS JAYA, 81750 MASAI, JOHOR
07-3863298
15
STY ELECTRIC AUDIO@JALAN MERIAM, MUAR
93 & 95, JALAN MERIAM, 84000 MUAR, JOHOR
06-9538478
16
SYARIKAT HOE HENG ELECTRONIC SDN BHD@BATU PAHAT
NO.57, JALAN MOHD AKIL, 83000 BATU PAHAT, JOHOR
07-4352233
17
TANRADIO.COM @KOTA TINGGI
NO.48 & 50, JALAN JAAFAR, 81900 KOTA TINGGI, JOHOR
07-8832734
18
TONG SIN ELECTRIC@KLUANG
NO.21 & 23, JALAN MD. LAZIM SAIM, 86000 KLUANG, JOHOR
07-7734999

MELAKA

No.
Brand Shop
Outlet Address
Phone Number
1
HENG HENG ELECTRIC@MASJID TANAH
1369, 1370, & 1371, KOMPLEKS PERNIAGAAN MASJID TANAH, MASJID TANAH, 78300 MELAKA
06-3842405
2
HENG HENG ELECTRIC@SUNGAI UDANG
31, 33, & 35, JALAN PSU 2, PLAZA SUNGAI UDANG, 76300 MELAKA
06-3511580
3
PERABOT SUNGAI RAMBAI@MALACCA TOWN
NO. 24, 26, 28, 30, JALAN PB 1A, TAMAN PUNCAK BERTAM
06-7628833
4
SONG MING ELECTRICAL TRADING@JALAN MUNSHI ABDULLAH
61, JALAN MUNSHI ABDULLAH, 75100 MELAKA
06-2816128
5
STY ELECTRIC AUDIO@BATU BARENDAM
NO. 98, 100, 102, JALAN MUTIARA MELAKA 1, TAMAN MUTIARA MELAKA BARU, BATU BERENDAM, 75350 MELAKA
06-3176389
6
U ELECTRIC@TAMAN SERI MANGGA, SEKSYEN 1
28, JALAN SERI MANGGA 1/2, TAMAN SERI MANGGA, SEKSYEN 1, 75250 MELAKA
06-3371128

EAST COAST

No.
Brand Shop
Outlet Address
Phone Number
1
G-ORANGE HOMEMART@TUNJUNG, JALAN KUALA KRAI, KOTA BAHRU
LOT 2138, WISMA G ORANGE, TUNJUNG, BATU 4 1/2, JALAN KUALA KRAI, 15050 KOTA BHARU, KELANTAN
09-7125555
2
DARSON ELECTRONICS @JALAN PENJARA (WISMA MEGA CITY)
NO. 61, KUANTAN, MALAYSIA, JALAN PENJARA, 25000 KUANTAN, PAHANG
09-5124602
3
NEW KIM SENG HIN ELECTRICAL@JALAN HAJI ABDUL AZIZ
NO 69, JALAN HAJI ABDUL AZIZ, 25000 PAHANG
09-5133188
4
SYARIKAT HIAP HUAT LETRIK@BANDAR INDERAPURA, JERANTUT
LOT 14-15, JALAN ZAPIN INDAH 1, BANDAR INDERAPURA, 27000 JERANTUT, PAHANG
09-2662392
5
SENG HUAT ELECTRICAL & HOME APPLIANCES@JALAN PAYA KELADI
NO 31,32, PT3526, JALAN PAYA KELADI, 20100 KUALA TERENGGANU, TERENGGANU
09-6203339

EAST MALAYSIA 

No.
Brand Shop
Outlet Address
Phone Number
1
KEDAI LETRIK POLLY@BANDAR SABINDO, TAWAU
393, BLOCK E, BANDAR SABINDO, 91012 TAWAU, SABAH
089-771578
2
SING KWANG ELECTRONIC CENTRE@LABUAN
U0227, JALAN KEMAJUAN, W.P. ,87008 LABUAN
087-412789
3
SING KWANG ELECTRONIC CENTRE@PUTATAN, KOTA KINABALU
LOT 14 & 15, PUTATAN CENTRAL PLAZA, JALAN PUTATAN, BANDAR PUTATAN, 88200 KOTA KINABALU, SABAH
088-771778
4
YICK MING WATCH RADIO DEALERS@KOTA BELUD
NO.37, JALAN KERUAK P.O.BOX 53, 89157 KOTA BELUD, SABAH
088-976082
5
C L KHOON ELECTRONICS@MEGA EMART COMMERCIAL SHOPHOUSE, MIRI
SUBLOT 11, LOT 8821, BLOCK 1 LLD, JALAN MIRI-BINTULU, MEGA EMART COMMERCIAL SHOPHOUSE, 98000 MIRI, SARAWAK
085-419882
6
C L KHOON ELECTRONICS@PALM ROAD, KUCHING
LOT 202-204, SECTION 19, KTLD, JALAN TUN AHMAD ZAIDI ADRUCE, 93400 KUCHING, SARAWAK
082-234899
7
K.H. ENTERPRISE@PELITA COMMERCIAL CENTRE, MIRI
LOT 601, PELITA COMMERCIAL CENTRE, JALAN MIRI PUJUT, 98000 MIRI, SARAWAK
085-416690
8
KIONG HUO ELECTRICAL@SIBU PAHLAWAN
NO 16, LORONG PAHLAWAN 6, 96000 SIBU, SARAWAK
016-5763113
9
KUAN SING ELECTRICAL@PARK CITY COMMERCIAL SQUARE, BINTULU
257, GF, PARK CITY COMMERCIAL SQUARE, PHASE 4, 97000 BINTULU, SARAWAK
086-331732
10
SIONG HOW ELECTRICAL & ELECTRONIC@JALAN MATANG, KUCHING
GF SUBLOT 34-36, PHASE 23, TAMAN LEE LING, JALAN MATANG, 93050 KUCHING, SARAWAK
082-645389
11
SIONG HOW ELECTRICAL & ELECTRONIC@MJC, KUCHING
BF 102-103, BF104 BATU KAWA NEW TOWNSHIP, JALAN BATU KAWA, 93250 KUCHING, SARAWAK
082-458389

Promotion:

By participating in the Promotion and with every purchase of selected SAMSUNG TV Model (“Promotion Product”):

(i) UA55RU7300KXXM or

(ii) UA58RU7100KXXM or

(iii) UA55RU7400KXXM 

 

Customer will be entitled to redeem one unit OGAWA MOBILE SHIATSU LITE SHIATSU BACK MASSAGE PILLOW – BLUE worth RM499 for free (“Free Gift”) from 15th JunE 2019 to 15th July 2019 or while promotional stocks last, whichever is earlier (“Promotion Period”). In addition to the Free Gift, Customers who purchase SAMSUNG TV Model (ii) UA58RU7100KXXM will be entitled to Sound Bar HW-N300/XM free of charge (“Gift with Purchase”). 

Model
RRP
Bundle Free Gift (FOC HW-N300 worth RM 599)
Consumer Redemption OGAWA MOBILE SHIATSU LITE SHIATSU BACK MASSAGE PILLOW Worth RM 499
UA55RU7300KXXM
RM 3699
Nil
Yes
UA55RU7400KXXM
RM 3699
Nil
Yes
UA58RU7100KXXM
RM 4099
Yes
Yes

Terms and Conditions:

 

1.     The Promotion mentioned above is subject to first come first served basis and while stocks last.
2.     Any Customer purchases SAMSUNG TV Model (ii) UA58RU7100KXXM only will be entitled to Sound Bar HW-N300/XM free of charge (“Gift with Purchase”).
3.     The OGAWA MOBILE SHIATSU LITE SHIATSU BACK MASSAGE PILLOW Free Gift shall be redeemed through ONLINE Redemption system, (i.e. Samsung Redemption) only and it is not redeemable for cash or in kind, not exchangeable or transferable.
4.     To redeem the Free Gift, consumer is required to complete the online redemption form and submit to Samsung Redemption within Promotion Period. Once the submission is successful, a validation notification will be sent to you after 5 days of submission. (Kindly refer to relevant FAQ at www.samsung.com/my/parentsday .
5.     Failure of submission to Samsung Redemption may result in Free Gift delivery being delayed or the redemption of Free Gift being rejected.
6.     Free Gift shall be delivered to consumer within 4 weeks upon receipt of the validation notification email from Samsung.
7.     Product display sets purchases are not entitled to the Free Gift and/or Gift with Purchase.
8.     Samsung reserves the rights to change the Free Gifts and/or Gift with Purchase with products of similar value in the event the Free Gift and/or Gift with Purchase is out of stock.
9.     By participating in this Promotion, consumer fully and unconditionally agrees to and accepts the Terms and Conditions stated herein and the decisions of Samsung on every aspect of this Promotion shall be final and binding.
10.   All pictures and/or images of the Promotional Product and/or Free Gift and/or Gift with Purchase found in any advertising and marketing materials are for illustration purposes only and may be different from the actual products.
11.   Samsung reserves the right to amend these Terms and Conditions without prior notice to the extent permitted by law.
12.   Samsung shall not be liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Promotion.
13.   By participating in this Promotion, each consumer  agrees to release and hold Samsung and its employees, officers, directors, shareholders, agents, representatives, parent companies, affiliates, subsidiaries, licensees, advertising, promotion, and fulfillment agencies, and legal advisors, harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the Promotion or resulting from acceptance, possession, use or misuse of the Promotion Product and/or Free Gift and/or Gift with Purchase, or travel to or from any gift-related activity, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.
14.   In case of any dispute, Samsung reserves the right to make the final decision. Samsung’s decision is final and no further correspondence or appeal will be entertained.
15.   Samsung will not assume any responsibility or liability for the Free Gift and/or Gift with Purchase and Samsung expressly excludes and disclaims any representations, warranties or endorsement, implied or express, written or oral, of the gift offered under this Promotion, including but not limited to any warranty of quality, merchantability, fitness for a particular purpose, health and safety. The Free Gift and/or Gift with Purchase are offered solely by the merchant under such terms and conditions as may be determined by the merchant.  Any dispute arising from or in connection with the Free Gift and/or Gift with Purchase offered by the merchant shall be resolved by the users directly with the merchant.
16.   During the Promotion Period, Samsung may collect consumers information including personal information in the form of, among others, survey forms, redemption of free gift forms, interviews, audio recordings, visual recordings and photographs (whether on our own or by appointed service provided) taken during the Promotion. By participating in the Promotion, you agree that the collection of such information will be processed, handled and use in accordance with the Samsung Privacy Policy at http://www.samsung.com/my/info/privacy.html.
17. These Terms and Condition herein shall be governed by and interpreted in accordance with Malaysian law and the parties submit to the exclusive jurisdiction of the Malaysian courts.

FAQ

Account Registration


Q1: What is Samsung Redemption?
  Samsung Redemption is new customer portal for you to submit your redemption claim, keep track on your redemption status and view your redemption history.


Q2: How to register an account?
  You are required to register an account in order to proceed online redemption claim. Log on to https://samsung-redemption.com/my-gwp/login and click on “No account yet? Register here”. Complete the registration form and you will receive an email notification to complete your account activation. Once the account is activated successfully, you may proceed in logging into Samsung Redemption.


Q3: I forgot my password. How do I reset it?
  Go to https://samsung-redemption.com/my-gwp/login and click on ‘Forgot Password’ at the right side of menu bar. The system will prompt you to enter your email account that need to reset password and you will receive reset email in the inbox of the email account you entered. Click the ‘Reset Password’ link in the email and you will be taken to the page where you can create a new password. Once you have completed the reset process, you will be able to sign in using your new password.

 

Redemption
Q4: How do I participate in this promotion?
  Purchase one of the promotional products: (i) UA55RU7300KXXM or (ii) UA58RU7100KXXM or (iii) UA55RU7400KXXM between 15th June 2019 and 15th July 2019 at any participating Samsung authorized stores. Following your purchase, visit https://samsung-redemption.com/my-gwp/login to complete the online redemption form and submit within redemption period.
You will need to enter the following information: -
    i. Email
    ii. Store of purchase
    iii. Date of purchase
    iv. Invoice number
    v. Model purchased
    vi. Model purchased Serial Number
    vii. Full Name
    viii. Delivery Address
    ix. Contact Number
    x. Upload a copy of Proof of Purchase (the Receipt)

 

  Please refer to the Term and Conditions for full eligibility details at Terms and Conditions page

 

Q5: What is the Redemption Period?
  You must complete and submit your online redemption form between 15th June 2019 and 31st July 2019. In case there is any problem with your redemption, you should receive an email within 5 business days from your submission date and please provide necessary information/receipt by 10th August 2019 at 11:59 p.m. MYT, otherwise you will no longer be able to redeem your free gift.

 

Q6: How do I find my TV Serial number?
  You can find your TV Serial Number in the following ways:
i. Sticker at the back of the TV
ii. You can get the TV information from the TV menu. To get the info, press "Menu" on your remote control, choose "Support" and then choose "Contact Samsung". The information will be displayed. Use arrow up and down key to find the serial number.

 

Q7: How do I prepare my Receipt for upload as part of the redemption process?
  -Uploaded document must be a PDF document or in an image format (jpg, jpeg or png format). Maximum size of each document is 10MB.
  -If you have a scanner, scan your receipt and save to your computer then ready to upload.
  -If you do not have a scanner, take a picture with your mobile device and upload the image from your device’s photo library.
  -If required, you can click "+ More Attachments" to upload multiple documents.
  -Please ensure all the required details are clearly visible. Blurred or unclear receipt may delay your claim.


Q8: I have just submitted a redemption form, what happens next?
An on-screen notification will be displayed confirming your redemption request has been submitted and you will also receive an email detailing your Redemption ID.
Please check your email inbox (email account entered during account registration) for your notification related to this promotion. You will receive an email notification on validation status and delivery tracking number. Thereafter, your redemption request will be processed by our fulfilment partner within 5 business days from your submission date and free gift will be delivered to you. Arrival time may differ subject to delivery area.


Q9: How long will it take to receive my gift?
Your gift will be delivered within 4 weeks of your claim being successfully validated. You will receive an email notification with delivery tracking number. Arrival time may differ subject to delivery area.


Q10: How do I keep track of my redemption status?

Please check your email inbox for notification related to this promotion. Alternatively, you can login https://samsung-redemption.com/my-gwp/login to check the redemption status.

 

Q11: I have entered incorrect details during the redemption process, what should I do?
If you enter incorrect information at any point during the redemption process, please notify the support team straight away. Failure to enter correct details may result in your free gift delivery being
delayed or your claim being rejected.
If this is the case, please email us at rms_support@samsung.com.

 

Q12: How can I change my delivery address?
By default, address that you entered during account registration will be the delivery address for gift redemption. When you are submitting redemption request, the default delivery address will be
displayed and you have the option to amend it if you need to.

 

Q13: I have received an email informing me of Incorrect/Incomplete/Illegible Proof of Purchase, what does this mean and what do I have to provide?
Please refer to the email we have sent you, it may be that the proof of purchase (the Receipt) uploaded is not sufficient to process your claim due to one or more of the following:
    i. Receipt does not match your redemption information,
    ii. Receipt does not show purchase date, products or retailer that you purchased from,
    iii. Uploaded document is not a receipt,
    iv. Receipt is not legible.

 

You can login to Samsung Redemption to re-upload the valid and complete copy of receipt by 10th August 2019 at 11:59 p.m. MYT, otherwise you will no longer be able to redeem your free gift.

 

Q14: I received Damaged or Defective gift item, what should I do?
Please arrange to return the damage or defective gift within 14 days upon receipt. Damaged or defective gift must be returned in the condition received by you with all the original packaging accessories and/or manual to the nearest merchant retail outlet (i.e. Ogawa) to claim replacement or warranty.