Cancellations & Returns

Cancellations

Q. Can I cancel my order? Click to Expand
A.

Once orders has been processed, further changes will not be permitted.

Returns

Q. How do I return my item?Click to Expand
A.

Please contact our Customer Support Team  at 03-5191-1515 for assistance, Monday to Friday from 09:00 to 18:00, and excluding Sat, Sun & public holidays.

Change

Q. Can I change my confirmed order?Click to Expand
A.

Once orders has been processed, further changes will not be permitted.