Payments
PAYMENT METHODS
We accept a variety of payment method via ipay88 (local internet banking and credit/debit cards). ipay88 is a regulated payment service provider under Malaysia Payment System Act offering local internet banking service such as
1) Maybank2U
2) CIMB
3) Hong Leong Online
4) RHB Online
5) Ambank
6) Alliance
7) Bank Rakyat Online
8) Affin
9) Bank Simpanan Nasional
10) FPX(online payment recognized by Bank Negara)
Currently, we do not support any Cash on Delivery option.
If you believe a payment has been taken more than once. Please contact our Customer Support Team at 1-800-88-9999 for assistance, Monday to Friday from 09:00 to 18:00, and excluding Sat, Sun & public holidays.
It can take up to 15 days for refund to be issued, but it is quite often sooner (within 3-5 working days) dependant on your card issuer.
Payments are taken when your order has been dispatched (when your invoice is generated) in Samsung.com and it is confirmed your order has been placed. When this is shown as being debited from your card or account, is dependent on your bank.
0% INSTALMENT
0% interest instalment is a repayment schema that allows you to use your credit card to make a transaction and then repay the amount in instalments over the course of 6 months or 12 months with 0% interest free.
1. Add your favorite product(s) to your shopping cart and proceed to checkout
2. Select preferred payment instalment method and click 'Continue'
3. Select your preferrd monthly instalment (6, 12, 24* months) plan and click proceed
*24 months instalment only applicable for HSBC and Public Bank Credit Card users
We currently have 4 banks that offers instalment payment plans
1. Public Bank
2. Maybank
3. HSBC
4. Hong Leong Bank
Minimum spend in order to be eligible for 0% interest instalment plan as the table below and it is based on the checkout value (after deduction of discount vouchers) instead of a single order/item value.
You can opt to instalment plan for a period of 6-months, 12-months or 24-months.
Once the payment has been approved by your credit card issuer. The transaction will be proceed immediately.
No. 0% interest instalment is only applicable for credit cards.
Once you have submitted your order. You will not be able to choose another payment method.
Instalment plan payment method will only be applicable to checkout amount more than or equal to MYR 500.00, after deducting voucher discounts.