Pre-Order

Q. Will I get a refund if I cancel my pre-order?Click to Expand
A.

Once the payment done,  cancellation is not allowed. 

Q. When can I get the preorder unit if I made full payment?Click to Expand
A.

We will deliver start from 6 of March onward.

Q. Can I still change my pre-ordered colour or collection outlet after the pre-order?Click to Expand
A.

No. After payment is done, further changes is not allowed. 

Q. What should I do if I am facing issue with the warranty of the phone or the free gifts?Click to Expand
A.

Upon receipt of the phone and free gifts, pre-order Customers are advised to inspect them carefully, ensuring there is no damage and/or product missing. Please refer to our Samsung Service Centre for warranty issue regarding the Galaxy S10e, S10 and S10+.

Q. Is 0% Instalment available for preorder?Click to Expand
A.

Yes, 0% interest instalment plan available for 6 or 12 months if pay for full amount for preorder. For more information please refer to https://www.samsung.com/my/shop-faq/payment/
 

Q. How much would I need to pay monthly in installments for the Samsung Galaxy S10e?Click to Expand
A.

RRP: RM2699
6 Months Installment: RM449.84 /monthly
12 Months Installment: RM224.92 /monthly

Q. How much would I need to pay monthly in installments for the Samsung Galaxy S10?Click to Expand
A.

RRP: RM3299
6 Months Installment: RM549.83 /monthly
12 Months Installment: RM274.92 /monthly

Q. How much would I need to pay monthly in installments for the Samsung Galaxy S10+ 128GB and 512GB?Click to Expand
A.

[128GB] RRP: RM3699
6 Months Installment: RM616.5 /monthly
12 Months Installment: RM308.25 /monthly
 
[512GB] RRP:RM4599
6 Months Installment: RM766.5 /monthly
12 Months Installment: RM383.25 /monthly