Pre-Order

Q. Will I get a refund if I cancel my pre-order? Click to Expand
A.

Once the payment done,  cancellation is not allowed. 

Q. When can I get the preorder unit if I made full payment? Click to Expand
A.

All pre-orders will start shipping out on 17th August 2020 only. Any tracking code provided will only be activated then.   

Q. Can I still change my pre-ordered colour or collection outlet after the pre-order? Click to Expand
A.

No. After payment is done, further changes is not allowed. 

Q. What should I do if I am facing issue with the warranty of the phone or the free gifts? Click to Expand
A.

Upon receipt of the phone and free gifts, pre-order Customers are advised to inspect them carefully, ensuring there is no damage and/or product missing. Please refer to our Samsung Service Centre for warranty issue regarding the Galaxy Note20 4G, Note20 5G and Note20 Ultra 5G

Q. Is 0% Instalment available for preorder? Click to Expand
A.

Yes, 0% interest instalment plan availablility varies from 6 to 24 months depending on banks. For more information please refer to https://www.samsung.com/my/shop-faq/payment/
 

Q. How much would I need to pay monthly in installments for the Samsung Galaxy Note20 4G? Click to Expand
A.

RRP: RM3,899
6 Months Installment: RM649.84 /monthly
12 Months Installment: RM324.92 /monthly
24 Months Installment: RM162.46 /monthly 

Q. How much would I need to pay monthly in installments for the Samsung Galaxy Note20 5G? Click to Expand
A.

RRP: RM4,299
6 Months Installment: RM716.50 /monthly
12 Months Installment: RM358.25 /monthly
24 Months Installment: RM179.13 /monthly

Q. How much would I need to pay monthly in installments for the Samsung Galaxy Note20 Ultra Click to Expand
A.

RRP: RM5,199
6 Months Installment: RM866.50 /monthly
12 Months Installment: RM433.25 /monthly
24 Months Installment: RM216.63 /monthly