Products & Services
Yes, all Samsung products are covered under manufacturer warranty. Further details about warranty can be found on our website: https://www.samsung.com/my/support/warranty/
The manufacturer’s warranty provided with Samsung products varies depending on the product. Information regarding the Samsung warranty can be found in the box for the Samsung product.
If you have a fault with a product you have purchased from us please contact us. Contact details and further details about the warranty can be found on our website: https://www.samsung.com/my/support/warranty/
You must retain your proof of purchase/delivery invoice for future reference and in order to make a claim under the manufacturer’s warranty.
The manufacturer’s warranty does not affect your rights under your purchase contract with us or your statutory rights.
If you experience a fault with the product within 14 days from purchase, please contact our Customer Support Team at 03-5191-1515 for assistance, Monday to Friday from 09:00 to 18:00, and excluding Sat, Sun & public holidays. or drop us an email at email@example.com