[Galaxy Note 8] Icons of some apps are in grey color.

Last Update Date : Dec 20. 2017

Q: After factory reset, some applications icons are grey and applications do not work.

How to fix this?

[Galaxy Note 8] Icons of some apps are in grey color.

A: Some preloaded applications need to be re-installed after factory reset is preformed. 

The grey icons mean the applications are not installed yet. 

Once the device is connected to Wi-Fi, the applications will be downloaded automatically.

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