Google Play app didn't download properly on my device and now I can't re-download it.

Last Update Date : Jan 09. 2018

Last updated: 27 May, 2014

 

Apps can be re-downloaded from the Google Play store free of charge, including those you originally paid for. If you're unable to re-download an app it's because of a technical glitch, and such a glitch can likely be fixed on your device by clearing the cache for the Google Play app.

 

Follow the steps below to clear the Google Play app cache:

 

1. From the Home screen touch Apps >> Settings >> Application Manager >> All.

 

2. Scroll down and touch Google Play Store.

 

3. Touch Clear cache, Clear data and then Force stop.

4. Restart your device.

 

5. Try to download the app you want from Google Play again. If the download still fails please click here here for contact details for Samsung's customer support services for further assistance.

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