I am sending my device for service. How to check the Repair Status?

Last Update Date : Sep 25. 2019

You may call our Careline 1800-22-8899 or contact us via Live Chat or E-mail to check on the repair status. Upon contacting our team, kindly provide your contact number, service order number,and IMEI number for our team to track your repair status.
 

You may also log in At Your Service https://www.samsung.com/my/support/your-service/main with your Samsung Member Account to track your repair status. 

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

24 hours a day/ 7days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Email to Samsung Pay

We'll respond within 24 hours of your request.

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Call

1 800 88 7799Personal assist for Galaxy Fold

24 hours a day/ 7 days a week

1 800 22 8899For Mobile Devices and Samsung Pay Enquiries

24 hours a day/ 7 days a week

1 800 88 9999For Home Appliances and Other Product Enquiries

24 hours a day / 7 days a week

+603 7713 7420Call From Overseas

24 hours a day/ 7 days a week

+603-5191-1515For Online Store or Orders Enquiries

Mon - Fri 9am - 6pm (Excluding Sat, Sun & Public Holidays)

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Smart Service

Experience Samsung Smart Service in Shop

At Your Service

Product Registration, Service Request for Callback, Schedule an Appointment

Track my Repair

Get updates on your Samsung Service

Contact Us