Irregular charging detected notification is displayed and charging is stopped repeatedly.

Last Update Date : Dec 22. 2017

Damaged data cable or Un-authorized fast wireless charger may cause unstable charging and “Irregular charging detected“ notification pop-up.

Please check your data cable and try again with another data

And please check your wireless charger also.

If your wireless charger is un-authorized wireless charger, please use Samsung authorized wireless charger.

* Note 1:  Even if “Samsung” Logo is printed or similar product label is attached, it may not be Samsung authorized accessory.
The detail will be followed in next slide

* Note 2:  Samsung authorized wireless chargers satisfies WPC (Wireless Power Consortium) standard tightly.But un-authorized (or imitation) wireless charger may not satisfy the WPC standard and may make the charging problem.

If the 3rd party wireless chargers satisfy WPC standard, they will be working well with Galaxy S8/S8+

Irregular charging detected notification is displayed and charging is stopped repeatedly.

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

24 hours a day/ 7days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Email to Samsung Pay

We'll respond within 24 hours of your request.

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Call

1 800 22 8899For Mobile Devices, Samsung Pay, Samsung Smart Care

24 hours a day/ 7 days a week

1 800 88 9999For other Products & Enquiries

24 hours a day / 7 days a week

+603-7713 7420Call From Oversea

+603-5191-1515For Online Store or Orders Enquiries

Mon - Fri 9am - 6pm (Excluding Sat, Sun & Public Holidays)

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Smart Service

Experience Samsung Smart Service in Shop

Contact Us