What can I do to recover the data when if the device data is lost?

Last Update Date : Dec 22. 2017

Q: What can I do to recover the data when if the device data is lost? 

A: <1. Using Samsung Cloud>

 

On the Settings screen, tap Cloud and accounts > Samsung Cloud.

What can I do to recover the data when if the device data is lost?

Tap the Back up my data and tap the switches next to the items you want to back up to activate them > tap Back up now.

 

To set the device to automatically back up data, tap the Auto back up switch to activate it.

What can I do to recover the data when if the device data is lost?

A: <2. Using Samsung or Google account>

 

Keep your personal information, app data, and settings safe on your device.You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.

What can I do to recover the data when if the device data is lost?

A: <3. Back up files and data such as pictures, videos by using various Cloud applications> - i.e. Google Photos

1 On apps screen, select Google Photos. (Device screenshots may differ by your software version.)
2 Activate Back up & sync option. Please note you need to sign in Google Account to back up and sync. After then select upload size for photos and videos through settings.
What can I do to recover the data when if the device data is lost?
3 Select files to back up to your cloud storage and tap back up now.
4 If you finished to back up files, you can also delete same files saved on your device to secure device storage through Delete device copy option. Any pictures or videos backed up already to cloud storage will be safe even the files from device are deleted.
What can I do to recover the data when if the device data is lost?

A: <4. Back up data to computer>

1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch PC version.
2 On the computer, launch Smart Switch. If your device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your device from the computer.
What can I do to recover the data when if the device data is lost?

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