Why Are Some Of My Menu Options Grayed Out?

Last Update Date : Jan 09. 2018

The menu options you have access to on many Samsung TVs depend upon:

  • The channel you are watching
  • The video source you have selected
  • The screen size you have selected
  • The resolution of the source you have selected
  • The format (analog, digital) of the source you have selected
  • Other menu settings

For any given channel, resolution, screen size, video source, etc., there will almost always be some menu selections that are unavailable. For example, on many TVs, the Film Mode function only works if the source you have selected has a resolution of 480i. It is unavailable if the video source has any other resolution (480p, 720p, 1080i, or 1080p).

Menu options or functions that are unavailable are grayed out. If a menu item is grayed out, try changing one or more of the factors above to see if you can un-gray it.

Note that your user's manual may have information about the menu item and the conditions under which it will be unavailable and grayed out.

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